United Kingdom France Germany
Customer Focus

Is all about building loyalty by focusing on your customers

Analysis

Editorials, opinion, analysis, guest writers, industry comment and more

DE

Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

Home » News, Products and Services

Social media meets commerce on eBay

Submitted by on November 2, 2010 – 10:39 amOne Comment

eBay has launched a new social commerce tool that it says will make it easier for groups of friends or family members to team up to buy a larger gift to mark a special occasion.

eBay Group Gifts, initially launched in Beta on eBay’s US site, links up with Facebook to allow a shopper to organise a group through social media that will share the costs of a larger fixed-price gift, with each paying their share through PayPal. Thus anyone, wherever they are in the world, could contribute to the gift.

The application is on eBay.com and is also an application on Facebook, where popular uses are expected to include the ability to crowdsource gift ideas.

Amit Menipaz, who led the eBay project, said: “eBay Group Gifts was designed to address a real-world need for people who want to join together to give a bigger and better gift for someone they care about. Through this innovative application we are defining the concept of group gifting online by leveraging deep integration with eBay, Paypal and Facebook to provide a simple and friendly solution that addresses every stage of the process, from gift selection and collecting money to inviting friends and physically delivering the gift on behalf of the group.”

Group Gifts is one of a number of social commerce tools currently being developed by eBay. Last week it unveiled a payment mechanism for digital purchases that allow people to make purchases through Facebook.

Our view: This application may currently be only on eBay’s US site, but it’s a development that will be of interest to UK retailers because it provides an early example of ways of moving into the still-emerging area linking social networking and ecommerce, social commerce.

On a very practical level it looks likely to encourage larger purchases and shows how social commerce could be potentially very profitable for many retailers.

No related posts.

One Comment »

  • I have mixed feelings about this move by eBay, because in principle it’s great but a) it should’ve been done a long time ago and b) it should be supported by a massive marketing push to change users behaviours.
    At Wishpot we’ve been using contributions since 2007. It’s a great way to facilitate the purchase of expensive gifts or to contribute to a honeymoon registry for example. That being said, Wishpot is a universal wish list and registry solution, therefore it makes a lot more sense for users to enable contributions and for friends/family to use the functionality. I guess that eBay is not generally used for requesting gifts (although they changed ‘my ebay’ to be also a wish list) and the incentives for people (on both ends) to use GroupGifts are quite low in my opinion. But let’s wait and see how it goes…