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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for March 2012

Flying Brands sells more businesses to focus on Gardening Direct
March 30, 2012 – 5:06 pm | Comments Off
Flying Brands sells more businesses to focus on Gardening Direct

Flying Brands is selling three more businesses as it narrows its focus to its Gardening Direct business and its Retreat Farm growing and despatch operations.

Ecommerce has ‘a part to play in revitalising the UK’s high streets’
March 30, 2012 – 12:29 pm | 2 Comments
Ecommerce has ‘a part to play in revitalising the UK’s high streets’

Retailers must address how the high street can work alongside digital shopping channels, says Play.com’s marketing director, in response to Government plans unveiled today to revitalise shopping areas.

eBay, Amazon, Argos and Next: the UK’s most searched for retailers
March 30, 2012 – 10:57 am | Comments Off
eBay, Amazon, Argos and Next: the UK’s most searched for retailers

eBay, Amazon, Argos and Next were the UK’s most searched-for retailers in 2011, according to a new top 10. But overtaking all of these in Experian Hitwise’s list of most sought after brands were Facebook and YouTube.

Guest comment: Why vintage digital marketing channels are vital for the fashion industry
March 30, 2012 – 10:32 am | Comments Off
Guest comment: Why vintage digital marketing channels are vital for the fashion industry

Nick Fuller, director of planning and development at e-Dialog, analyses retailers’ take-up of new technologies in digital marketing but highlights how traditional channels are still making waves in the fashion industry.

Laura Ashley, Findel and Co-operative Group report on online sales
March 29, 2012 – 6:16 pm | Comments Off
Laura Ashley, Findel and Co-operative Group report on online sales

Laura Ashley reported a rise in ecommerce sales at home and abroad as it unveiled its full-year results today. The Co-operative Group and Findel all reported on their online performance in updates to the City.

Online holiday bookings rise at both Thomas Cook and TUI Travel
March 29, 2012 – 5:29 pm | One Comment
Online holiday bookings rise at both Thomas Cook and TUI Travel

Improvements to the Thomas Cook website have helped to lift its online bookings by 19% over the past four weeks, the company said this week. Competitor TUI Travel said online sales accounted for 40% of its summer 2012 bookings.

Lonely Planet opts for affiliate programme to boost sales
March 28, 2012 – 4:46 pm | Comments Off
Lonely Planet opts for affiliate programme to boost sales

Travel publisher Lonely Planet has launched an affiliate programme as it looks to boost its ecommerce activity. The programme, run with Affiliate Window and buy.at, aims to increase visitors to its website and increase online sales.

More than half of Domino’s pizza deliveries now ordered online
March 28, 2012 – 3:49 pm | Comments Off
More than half of Domino’s pizza deliveries now ordered online

More than half of Domino’s Pizza takeaways are now ordered online. Online sales rose by 44.5% during the year, and for the first time it took more than £1m by mobile in a week.

‘Clock ticking’ for traditional stores as retailers look to a connected future
March 27, 2012 – 10:04 am | 3 Comments
‘Clock ticking’ for traditional stores as retailers look to a connected future

The traditional model of retail is broken and forward-thinking retailers are looking to a future that will bring online and the store more closely together, says Richard Cutherbertson, director of the Oxford Institute of Retail Management. He is launching a project that aims to chart the retail landscape, looking at how digital and physical stores will best work together.

Almost half of Game Group stores to close after administrators called in
March 27, 2012 – 9:45 am | One Comment
Almost half of Game Group stores to close after administrators called in

Game Group administrators are in talks to sell the company but have closed 277 of the group’s 609 UK and Ireland stores with the loss of more than 2,000 jobs. The multichannel retailer had been fighting to stay afloat in a sector moving fast from store-based sales to online.

InternetRetailing eCommerce Marketing Survey 2012
March 27, 2012 – 9:15 am | One Comment
InternetRetailing eCommerce Marketing Survey 2012

Internet Retailing has teamed up with IBM to find out how retailers are working to understand their customers – and how data is helping them to do that. We’re conducting a survey covering the UK and Europe and would like to invite our readers to take part.

Interview mit Manuel Kester, Geschäftsführer der belboon-adbutler GmbH
March 26, 2012 – 3:57 pm | Comments Off
Interview mit Manuel Kester, Geschäftsführer der belboon-adbutler GmbH

Unser Gesprächspartner diese Woche ist Manuel Kester, Geschäftsführer der belboon-adbutler GmbH in Berlin. Gesprächsthemen waren vor allem das Dienstleistungsportfolio von belboon, aber auch die Gesamtsituation des Online Marketing.
Internet Retailing: „Welche Dienstleistungen bietet Ihr Unternehmen an?“
Manuel …

Presseschau 3/2012
March 26, 2012 – 3:57 pm | 2 Comments
Presseschau 3/2012

Steigende Umsätze und steigende Skepsis? Wie es scheint ist der deutsche B2B-Online- und Versandhandel zwar gut im Geschäft, sieht aber der Zukunft mit etwas Besorgnis entgegen. Kein Grund zur Besorgnis dürfte es dagegen bei den …

Brand Alley reports 60% sales boost
March 26, 2012 – 12:59 pm | Comments Off
Brand Alley reports 60% sales boost

Private sales website BrandAlley is looking to mobile and social for significant sales growth in the year to come. The site today reported a 60% rise in revenue for 2011.

Go Outdoors sets its sights on leading the online market for outdoor equipment
March 26, 2012 – 12:24 pm | 2 Comments
Go Outdoors sets its sights on leading the online market for outdoor equipment

Go Outdoors plans to become the market leader online for outdoor equipment – and has appointed its first multichannel director to make that a reality. Jon Asbury joins the retailer from Halfords.

Negative feedback most likely to cause UK customers to abandon baskets: research
March 26, 2012 – 11:45 am | Comments Off
Negative feedback most likely to cause UK customers to abandon baskets: research

Negative reviews and ratings are the issue most likely to cause UK shoppers to abandon their baskets, research has found. The eGain benchmark report on multichannel customer experience showed that a good website FAQ or a fast response to an email would be most likely to encourage them to buy.

Boden aims to make it easier for international and mobile customers to find
March 26, 2012 – 10:47 am | One Comment
Boden aims to make it easier for international and mobile customers to find

Boden has installed new search technology on its French, German, Austrian and US siteswith the aim of improving the experience customers have on its site, and thus boosting conversions. The fashion retailer has also used the SLI Systems technology on its mobile site.

Stanley Gibbons looks to an online future as esales rise by 72%
March 23, 2012 – 11:24 am | Comments Off
Stanley Gibbons looks to an online future as esales rise by 72%

Stanley Gibbons today said it expected the internet to be its main sales channel in the future, as it unveiled 72% growth in online sales for its latest financial year. The last year has seen its website relaunched while in the year ahead it will launch a trading platform and move into new international markets both on and offline.

Lovefilm members stream more than they rent for the first time
March 23, 2012 – 11:10 am | Comments Off
Lovefilm members stream more than they rent for the first time

Lovefilm members are now streaming more films and TV series than they rent by post. But while streaming has grown by more than 400% over the last year, the company says it expects many customers to continue to combine the viewing method with rentals.

IRX 2012: The event report
March 23, 2012 – 11:09 am | 2 Comments
IRX 2012: The event report

Thousands attended Internet Retailing Expo 2012 (IRX 2012) this week, which featured speakers from online and multichannel retailers of all sizes and saw some 150 exhibitors showcase the latest developments. The show came at a time when retailers including Tesco.com and John Lewis are looking to recruit IT staff to expand their ecommerce operations.