Editor's Comment

From Amazon to Asos and IRX 2017: how Top500 retailers are developing their strategies

How does Asos do it? That’s the question we ask in today’s InternetRetailing newsletter as the pureplay retailer yet again posts double digit increases in sales and profits. Our analysis flags up its focus on social, mobile customer engagement, logistics and technology.

These are the types of themes that underpin InternetRetailing’s performance-based analysis of leading retailers. In today’s newsletter we bring news of the latest in this series, the IREU Top500 Performance Dimension Report on Merchandising.

And these are also the focuses that visitors to IRX 2017 and EDX 2017 will be exploring tomorrow and on Thursday. A wide range of retailers speaking in eight conference streams will be sharing valuable insights into how they do it. Delegates attending workshops and clinics at the event will find out how to do it for themselves. Find more in our final round-up – which includes details of the after-show party and how to put your name in the hat to win tech gadgets by signing up the team.

Today we also report as Amazon brings its B2B business to the UK, and as retailers show themselves eager to adopt the Internet of Things to improve the customer experience, according to a report from Genesys.

Today’s guest comment comes from Adrien Nussenbaum of Mirakl, who compares and contrasts dropshipping, and marketplaces.

Webinars
Sarah Taylor, chief marketing officer at SmartFocus, joins us today for a session that focuses on social. She’ll argue that this is now the vital channel to reach the digital consumer, and show the role that it plays in an omnichannel marketing strategy. An innovative approach to addressing the modern commercial society is at 4pm on April 4. Click to visit the SmartFocus webinar page and to register for the free event.

Click to visit the Internet Retailing webinar page to catch up on the latest events.

IRX and EDX
Eight conferences packed with retail speakers and covering everything from omnichannel and international to delivery are running at the InternetRetailing Expo, from April 5 to 6 at the NEC in Birmingham. To learn more about IRX 2017, its sister conference eDelivery Expo and to register for free, visit www.internetretailingexpo.com and www.edeliveryexpo.com.

Attendees can also get a 25% discount on their train fare to the NEC when they book through the IRX or EDX visitor information website.

Image credits:
  • Amazon

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