In today’s InternetRetailing newsletter we’re reporting on how retailers are planning their futures in an ever-more connected and competitive world. For Game Digital, it’s about enabling shoppers to try out the latest tech in its expanding network of Belong gaming arenas, while JML is buying into social media with its move to acquire a majority stake in Brand Evangelists.
Dixons Carphone, meanwhile, is rationalising its store estate and investing in digital, while for Daniele Perotti of Global Fashion Group the focus is on making sure that customers get the shopping experience they expect, irrespective of how the underlying operations are arranged. Planning for the future will be different in every retail business, but what all have in common is the need to ensure, like Global Fashion Group, that customers enjoy the experience.
Today we also report on reaction from across the retail industry to the €2.4bn fine the European Commission has levied on Google in relation to its Google Shopping service.
Today’s guest comment comes from Andy Oldham, managing director of cashback site Quidco, who points to the importance of ensuring that mobile apps are so useful to consumers that they keep them on their mobile phones.
The latest issue of InternetRetailing Magazine is available to read now. Here’s more information on the issue highlights.
We’re also delighted to give a mention this week to our own upcoming football tournament, sure to be a highlight of the sporting year. The Tamebay Ecommerce Cup 2017 will be held on September 7 and five-a-side teams are now being invited to sign up. The tournament, now in its fifth year, is moving to a new venue in Shepherd’s Bush and promises FA refs and a comfy new players’ lounge complete with screens to keep tabs on competitors’ matches.
“We had a total of 26 teams enter last year, and it was great to have both suppliers and retailers competing, with Deliveroo taking the top spot and runners up Uber narrowly missing out,” says Mark Pigou, founder of InternetRetailing Media. “This year promises to be just as competitive.” To enter a team of up to 10 people (five players and five subs), sign up here.
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Find out more about upcoming InternetRetailing webinars and register for free on the InternetRetailing webinar page. You can also catch up with past webinars on the page: recent sessions have come from IBM Watson on using AI to improve the customer experience, and from SmartFocus and The Entertainer on using social to reach digital customers.