Sainsbury’s [IRDX RSBR] this week announced customers will be able to pick up their Argos and Tu orders from 100 of its convenience stores by the end of the year.
The supermarket announced the launch of the Argos Click & Collect service in 100 Sainsbury’s Local stores in a move that it says furthers its strategy of serving customers whenever and wherever they want to shop.
Customers will be able to order Argos products and Tu clothing online and collect their purchases closer to where they live or work. The launch follows a successful three month trial in six Sainsbury’s Local stores.
Sainsbury’s froup chief executive Mike Coupe, said: “As customer shopping habits change, people increasingly want flexibility, speed and choice. More customers than ever are ordering online and choosing to collect from a store, which makes their lives easier and frees up their valuable time. Offering the Argos Click & Collect service in Sainsbury’s Local stores makes it even more convenient for our customers to buy our products.”
He added: “Argos’ leading digital capability is an important differentiator for Sainsbury’s and is key to our future strategy. Over half of all Argos sales originate online and around 80% of customers then opt to collect their purchases from one of our stores, that day or the next.”
Sainsbury’s says the acquisition of Home Retail Group in September last year has helped it speed up it strategy towards becoming a multi-product, multichannel retailer, serving customers quickly and conveniently whenever and wherever they want to shop.
Less than a year on from the acquisition, Sainsbury’s has opened its 100th Argos digital store in a Sainsbury’s supermarket in Barnstaple, North Devon. It says its plan to open 250 Argos digital stores in Sainsbury’s supermarkets is on track for March 2019, six months ahead of the schedule that it originally set out in the run up to last Christmas.
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- Image courtesy of Sainsbury's