Marks & Spencer online sales fall 2% in a year after customers took time to warm to its new website

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Marks & Spencer today said online sales had fallen 2% in a year that saw it launch its in-house developed platform and in which its new Castle Donington distribution centre experienced disruption. The retailer, ranked Elite in Internet Retailing’s IRUK 500 research, today admitted that the new site, though technically (more…)

M&S, Asda, Burberry, Thomas Cook, and Mothercare: IRUK 500 retailers report on their digital strategies

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In today’s bumper Internet Retailing newsletter, we’re reporting on how some of our leading IRUK 500 retailers are performing. The IRUK research, for those that haven’t seen it, tracks the performance of the leading 500 UK multichannel and ecommerce retailers across six performance dimensions. You can find more about it (more…)

Divide between ‘winners and losers’ of retail set to widen as omnichannel continues to evolve: Land Securities

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Land Securities today said that the retail environment would remain “challenging” as omnichannel retail continues to evolve, reflecting changing consumer demand. Robert Noel, chief executive of the property development and management company, said only the retail locations which best reflected that demand would benefit as shoppers spent more. His comments (more…)