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Multichannel growth could not save Marks & Spencer from a 14% fall in profits in its latest financial year. The high street retailer said multichannel sales lifted by 16.6% in its last financial year …
Burberry today said it had increased its digital impact both on and offline in its latest financial year. The company reported sales growth but its pre-tax profits fell after a charge relating to the termination …
Interflora today won victory against M&S in a court case centering on the use of competing brands in online search.
A High Court judge found in favour of the florist network, which claimed that Marks & …
by Francis Wallinger
Retailers – with the noted exception of Primark – are, and have been for a good while, striving to make online work for them. But the constantly shifting landscape of the online world …
Pureplay giant Amazon is the world’s most valuable retail brand, according to a new study. The retailer is worth $47.5bn, 34% more than at the same time last year, according to the Millward Brown …
Experts say high street shops must stand out while also adapting to the realities of multichannel commerce if they are to survive in an internet world.
Scott Dacko, associate professor of marketing and strategic management at …
In today’s Internet Retailing newsletter we have the latest news from retailers including Marks & Spencer and Burberry. The story from both is a reminder that multichannel takes time. For while profits may dip in …
Using web optimisation to deliver a significant boost to the bottom line was the subject of a recent Internet Retailing webinar, in association with ClickTale. Over the course of the hour-long event, Jonny Steel, director …
Personalisation has fast become a hot ecommerce topic of 2013. Retailers are keen to find out how they can use it to create thousands of variations of their websites, each relevant to a different visitor. …
In a recent Internet Retailing webinar, Bazaarvoice and Stibo Systems joined forces to talk about ways of creating rich shopping experiences using product information and social feedback.
The speakers in the half-hour event were Aurelien …
Morrisons this morning confirmed its long-awaited online grocery service would launch in January, delivered in partnership with Ocado.
The supermarket, which is the last of the big four UK supermarkets to sell groceries over the internet, will …
Asda has reported a 16% rise in online sales in the first quarter of its financial year. The company said its multichannel strength helped drive a 1.3% rise in like-for-like sales, excluding VAT and fuel, …
by Adit Abhyankar
The term ‘Big Data’ has become a key marketing buzzword over the past twelve months. But while there has been much rhetoric about its potential benefits, what does it mean in practice?
Big Data …
It’s been a long time coming, but at last Morrisons has confirmed the launch of its online grocery service, which comes in association with specialist Ocado, and will be up and running by January. And …
Dixons Retail today said it was in the best position it had been in for years after its multichannel businesses delivered healthy sales growth in its latest financial year. Chief executive Sebastian James told investors: …
Thomas Cook said today that it had “every confidence” that it would become the leading ecommerce tour operator over the next five years, as it launched a partnership designed to offer its customers personalised holiday …
UK online sales grew by 16% as temperatures warmed in April, new figures suggest.
The IMRG Capgemini e-Retail Sales Index recorded the rise, compared to last April, after warm weather and Easter holidays fell during the …
Will Cook, VP of multichannel at technology provider HP Autonomy considered in a recent Internet Retailing webinar how retailers can go about using marketing optimisation to deliver a personalised customer experience that both attracts and …
UK retail stores must adapt to the rise of digital shopping or become obsolete, British Land warned today.
Announcing its full-year results today, the property investor said stores remained central to UK retail in a world …
TUI Travel is set to launch next generation high street shops this summer, where customers will be able to browse holidays on a variety of connected devices while getting personal advice from sales staff.
The travel …
