On the importance of a customer-focused strategy as shoppers move online – and fear GDPR

In today’s InternetRetailing newsletter, there’s evidence of a further shift towards ecommerce as shoppers stayed in during a rainy January and bought online instead, according to IMRG figures. It’s perhaps unsurprising that customers would do that – just as it’s unsurprising that they come out to buy from shops, where (more…)

How IRUK Top500 retailers are developing their brands across channels, plus the latest InternetRetailing Brand Index launches

In today’s InternetRetailing newsletter, the focus is on strategies that help retailers to develop their brand across channels. We report on DFS as it says its clicks and bricks strategy helped it to lift sales in the first half of its financial year, while Stuart McMillan of Schuh points to (more…)