IRC 2014 Conference, which this year focuses on refoundationing, expected to attract hundreds


Industry leaders from retailers including John Lewis, House of Fraser and Zalando will come together at this year’s Internet Retailing Conference (IRC) to debate the way ecommerce and multichannel retailers are now acting to ‘refoundation’ their businesses. Hundreds of retailers, suppliers and industry experts are expected to take part in (more…)

Morrisons works to catch up online as sales and profits dip; Ocado updates on its figures


Morrisons chief executive Dalton Philips today said the supermarket was working to get back on the front foot with “decisive action” including the development of online and convenience to meet “the challenges of structural change” in the industry. His comments came as Morrisons reported turnover down by 4.9% to £8.5bn (more…)

WEBINAR OVERVIEW Exuding luxury through the omnichannel experience: the Harvey Nichols story

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In a recent InternetRetailing webinar, Exuding luxury through the omnichannel experience: the Harvey Nichols story, Darryl Adie, managing director of Ampersand Commerce , and Roland Breadner, head of the ecommerce practice at Rackspace, explained how the Harvey Nichols omnichannel experience was built firmly around the customer. Introduction • The webinar (more…)

Thorntons reports 60.4% rise in profits as it transforms into a multichannel business

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Thorntons today said it was succeeding in its strategy to transform itself into an international, multichannel, FMCG business, serving shoppers as their buying behaviour changes. Chairman Paul Wilkinson, speaking as the chocolate manufacturer and retailer unveiled a 60.4% rise in full-year profits, said it had completed the first three-year phase (more…)