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Editorials, opinion, analysis, guest writers, industry comment and more

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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Articles by Paul Skeldon

Combat ‘Showrooming’ with better staff training and understanding, warns study


March 13, 2013 – 2:19 pm | One Comment
Combat ‘Showrooming’ with better staff training and understanding, warns study



Most consumers are turning to showrooming on their mobile phones in stores not just because it saves them money, but because staff are unhelpful and ill-informed, according to research carried out by retail training company …

Mobile apps vs M-web: and the Winner Is…?
March 12, 2013 – 3:55 pm | Comments Off
Mobile apps vs M-web: and the Winner Is…?

It is the question that has dominated the mobile world for nearly six years, but there is a winner in the apps vs m-web debate – if consumers are to be believed at any rate. …

‘Philadelphia with Cadbury’ enters the emerging world of mobile cashback couponing to get people eating cheesy chocolate
March 12, 2013 – 3:49 pm | Comments Off
‘Philadelphia with Cadbury’ enters the emerging world of mobile cashback couponing to get people eating cheesy chocolate

Philadelphia with Cadbury, the soft cheese brand Philadelphia’s “latest snacking sensation” – which brings together cheese and chocolate – has become the latest brand to trial Shopitize’s unique brand-to-consumer cashback mobile couponing service to offer …

Girl Scouts across America use mobile payments from PayAnywhere to boost cookie sales
March 10, 2013 – 3:56 pm | Comments Off
Girl Scouts across America use mobile payments from PayAnywhere to boost cookie sales


Girl Scout councils in California, Colorado, Kansas, Illinois and Arizona, gearing up to sell cookies for charity have selected the PayAnywhere app and credit card reader as the mobile credit card processing solution of choice.

Brass in pocket
March 6, 2013 – 9:59 pm | Comments Off
Brass in pocket

While I was at Mobile World Congress in Barcelona last week, back home in the UK IMRG and ForeSee published data, respectively, that showed that m-retailing has exploded and that consumers are finding the m-retail …

IRX 2013 SPEAKER HIGHLIGHTS Apps the way forward as mobile web fails to deliver
March 6, 2013 – 12:19 pm | One Comment
IRX 2013 SPEAKER HIGHLIGHTS Apps the way forward as mobile web fails to deliver

Research in the US by Adobe suggests that apps are actually winning out over apps in m-commerce. Could the apps vs m-web battle be reaching a conclusion – and what does it mean? Ahead of …

Customer satisfaction gap between mobile and traditional retail websites narrows
March 6, 2013 – 12:00 pm | One Comment
Customer satisfaction gap between mobile and traditional retail websites narrows

Retail mobile experiences still slightly trail traditional online retail websites with regard to customer satisfaction, however the gap is narrowing.

eBay sets sights on $20bn in mobile sales during 2013
March 6, 2013 – 11:50 am | 2 Comments
eBay sets sights on $20bn in mobile sales during 2013

eBay has revised its global m-commerce forecast, predicting that it will generate in excess of $20 billion in mobile sales volume in 2013. The forecast comes as eBay reveals that more than four million new …

59% of global mobile web users are now as comfortable with mobile advertising as they are with TV or online advertising…
March 5, 2013 – 9:55 am | Comments Off
59% of global mobile web users are now as comfortable with mobile advertising as they are with TV or online advertising…

As many as 59% of mobile users are now as comfortable with mobile advertising as they are with TV or online advertising, finds the latest research from InMobi, with as many as 75% saying that …

… while retailers set to engage and reward customers in real-time with launch of new Shopper Marketing solution
March 5, 2013 – 9:48 am | Comments Off
… while retailers set to engage and reward customers in real-time with launch of new Shopper Marketing solution

Retailers can target customers with relevant offers and information via their mobile phones as they shop instore, with the launch of the new Shopper Marketing solution from marketing agency Sponge.

Zappar and Asda bring classic Easter Egg Hunt to life with augmented reality
March 5, 2013 – 9:28 am | Comments Off
Zappar and Asda bring classic Easter Egg Hunt to life with augmented reality

Asda has teamed up with augmented reality (AR) provider Zappar to create the UK’s first-ever augmented reality enabled Easter Egg Hunt. Asda shoppers can set off on an in-store Easter Egg Hunt, guided by an …

M&S targets mothers’ day shoppers on the go with the first ever QR code made from flowers
March 5, 2013 – 9:23 am | One Comment
M&S targets mothers’ day shoppers on the go with the first ever QR code made from flowers

M&S has created the first ever blooming QR code, targeting Mothers’ Day shoppers at Westfield White City shopping centre.

Mobile couponing’s last barrier falls as smartphone barcodes can finally be read by all POS laser scanners
March 5, 2013 – 9:00 am | Comments Off
Mobile couponing’s last barrier falls as smartphone barcodes can finally be read by all POS laser scanners

ams AG and Mobeam have formed a strategic partnership that will accelerate the ability of smartphones to transmit barcoded content that can be read by all point-of-sale (POS) laser scanners. The partnership will provide an …

TV shopping a multi-million Euro multichannel business, finds pan-European study
February 25, 2013 – 10:09 am | Comments Off
TV shopping a multi-million Euro multichannel business, finds pan-European study

TV shopping channels in Europe are developing into modern multi-channel providers, with many seeing web, mobile and the telephone all driving growth in the sector finds strategy consultants Goldmedia.

108bn mobile apps will be downloaded in 2017 suggests analyst
February 25, 2013 – 9:37 am | Comments Off
108bn mobile apps will be downloaded in 2017 suggests analyst

According to a new research report from the analyst firm Berg Insight, the number of mobile application downloads worldwide doubled during 2012 and reached 60.1 billion, up from 29.5 billion in 2011. The growth will …

IRX 2013 SPEAKER HIGHLIGHTS Pizza Hut gets a slice of the action
February 21, 2013 – 10:46 am | Comments Off
IRX 2013 SPEAKER HIGHLIGHTS Pizza Hut gets a slice of the action

Ahead of their joint presentation at IRX2013, Paul Skeldon talks to Steve Ash, IT Director at Pizza Hut and Phillip Clement, marketing director at technology vendor Bemoko about how mobile has helped Pizza Hut deliver …

OM4G! Whatevs…
February 21, 2013 – 9:55 am | Comments Off
OM4G! Whatevs…

So 4G is nearly upon us and while George Osbourne has to explain to his boss (at in Berlin lol) why the auction for the licences raised ‘only’ £2.3billion – more than a billion short …

Consumers gain confidence in mobile purchases and they are moving beyond micropayments on iTunes, study suggests
February 20, 2013 – 12:11 pm | 3 Comments
Consumers gain confidence in mobile purchases and they are moving beyond micropayments on iTunes, study suggests

New research carried out by performance marketing specialists Intela has found that consumer willingness to purchase goods and services over their mobile devices has increased in the past year, with a half of UK smartphone …

4G licence auction heralds new dawn of rich mobile services – or will it turn operators into “digital drugs mules”?
February 20, 2013 – 11:13 am | Comments Off
4G licence auction heralds new dawn of rich mobile services – or will it turn operators into “digital drugs mules”?

The Ofcom auction for the UK’s 4G licences has been completed in record time and has seen the treasury trouser a relatively paltry £2.3billion – the chancellor was expecting around £3.5 billion and the 3G …

Mobile web traffic up in January, but sales through the channel drop compared to December, suggests benchmark
February 20, 2013 – 10:56 am | Comments Off
Mobile web traffic up in January, but sales through the channel drop compared to December, suggests benchmark

Despite web traffic from mobiles hitting 19.63% in January 2013, sales of goods through the mobile channel fell slightly in January compared to December, as the pre-Christmas m-retail bonanza tails off, according to figures from …