The number of broadband connections has increased 17% over the last year but has still reached only 68% of households.

The supermarket has launched a blog-based community site that lets customers rant or rave about its products and performance.

The Regatta Group is expanding its Salmon-supplied web offering to a new Craghoppers site in the US and new UK and US sites for a Bear Grylls clothing range.

Britain’s number two supermarket is growing despite the recession, and reports that customer satisfaction at its Asda Direct operation is running ‘extremely high’.

The fashion retailer will accept voucher-based payments in its online store.

Study highlights 70% of online retailers don’t include email newsletter opt-in during checkout process.

In a refreshing — and very Web 2.0 — bout of openness, Tesco has shared the outcomes of its ‘TJAM’ customer and developer innovation day.

Non-food non-store sales in July were 20% higher than a year ago, while UK retail sales values rose 1.8% on a like-for-like basis.

The supermarket has chosen Home Delivery Network’s 24 and 48 hour delivery services for its new online non-food offering — and will offer Saturday deliveries too.

A new survey has found that men spent an average of £672 more online than women over the six months to April 2009.

Fashion retailer Forzieri has reported a 20% uplift in conversions — and lower production costs — following implementation of Adobe Scene7′s technology.

Reebok’s Marcus Spurrell will share the lessons the footwear manufacturer has learned from its online product customisation initiatives at this year’s Internet Retailing conference on October 13.

A web ordering kiosk installed in its new look Maidenhead store has generated enough sales in its first week to cover all its costs, says the hardware chain.

Overall retail IT budgets have been cut by 20% in the last year, according to a new study conducted by Martec International, and ecommerce is coming second to store systems in terms of investment priorities.

The gift and home accessories brand is to migrate its website to the hybris://QuickLive platform, developed by Portaltech.

The worst performing areas are the speed of response to customer service enquiries and ease of access to online help, according to the latest e-Customer Service Index.

The 47 store multichannel toy retailer is to use the SmartMarketer eChannel platform to deliver finely targeted digital marketing campaigns.

So you’re a bright young thing that can see the potential of user reviews and interacting with customers via Twitter and Facebook, but before you can run with it you need to get buy-in from your boss. Here ATG’s Frank Lord gives four key pointers that will help you make the case for social…

Thousands of John Lewis products have been added to a new online Waitrose Homeshop that goes live today.

Consumers will pay a premium to buy from an internet retailer whose security procedures fill them with confidence, a new study from Oracle has found.