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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more

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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Virtual West End set to open in October 2009?
January 6, 2009 – 7:35 pm | Comments Off

A new project with the backing of the New West End Company is working on the creation of a virtual equivalent of London’s West End that would allow visitors to recreate the Oxford Street shopping experience at home

Internet retailing in 2009 — New Year benchmarking report
January 6, 2009 – 7:34 pm | Comments Off

As we move into the start of 2009, it’s worth taking a quick look back over the Christmas and New Year sales period to see beyond the pre-Xmas predictions and find out just what consumers actually did buy online this holiday season

Christmas 2008: The winners step forward
January 6, 2009 – 7:32 pm | Comments Off

Play.com, Debenhams and Amazon — plus a number of smaller online retailers — have all bucked the trend to report substantial increases in sales this Christmas

Blooming Marvellous latest to cease online trading
January 6, 2009 – 7:30 pm | Comments Off

The maternity specialist has become the latest retailer to cease trading online as it teeters on the brink of administration

One in seven delayed present buying until after Christmas
January 6, 2009 – 7:28 pm | Comments Off

Overall activity was up 59% in the week leading up to the big day, says Shopping.com, but 14% of shoppers waited until after Christmas to bag the very best deals on their gifts

Tesco.com to use Clubcard data to target third-party advertising
December 5, 2008 – 10:35 am | Comments Off
Tesco.com to use Clubcard data to target third-party advertising

Third-party advertising looks set to be a major part of the new-look Tesco.com due to be unveiled in April — and Clubcard data will be used to target advertising to visitors’ spending habits.

Debenhams launches online customer research community
October 28, 2008 – 10:32 am | Comments Off
Debenhams launches online customer research community

Debenhams has unveiled The Design Team, a web-based customer research service that will let customers participate in surveys and an online forum and receive feedback on how their input is influencing the retailer’s planning.