Chinese New Year attracts 38% year-on-year growth in orders, offering UK retailers a new boom

Chinese New Year

Valentine’s Day is now gone and long-forgotten, but the arrival of Chinese New Year will mark the continuation of peak season-attracting the impact of Chinese shoppers and new sale opportunities around travel, food and wellbeing across the UK ecommerce market. The past year has seen a 38% year-on-year increase in orders (more…)

IRX 2018 INTERVIEW with Ricardo Davila of Sonepar on creating a digitally driven b2b company


Ricardo Davila, international market director at Sonepar is speaking at InternetRetailing Expo (IRX 2018). Ahead of the even, he spoke to InternetRetailing on challenges and benefits retailers’ can face during in transforming a b2b company into a digital-first business. IR: At IRX 2018 you will be evaluating how b2b companies can change their (more…)

How retailers transformed their customer-centric strategies due to the lessons they’ve learned

customer centric

As we enter the spring retail season, retailers are continuing to re-engineer their customer-centric strategies based on the lessons they learned last year. According to the new Retail Index: 2017 Year-in-Review and 2018 Outlook report conducted by DynamicAction, European retailers held steady on promotions and lessened their reliance on margin-eating markdowns in 2017, with (more…)

High-Street footfall wanes as retailers fail to invest in technology

High-Street footfall

In-store footfall is falling more vigorously than previously thought and retailers with brick-and-mortar stores need to invest in technology now to stymie the drop. According to Springboard December monthly year-on-year footfall figure was significantly below the three-month rolling average of -1.9% and the twelve-month rolling average of -0.7%, meaning this is decline (more…)

Shoppers challenge the increase of prices in brick-and-mortar stores as they alter their purchasing habits

purchasing habits

The UK may not – yet – be in recession, but shoppers are certainly starting to feel the pinch, with a considerable proportion of them having to adjust their purchasing norms. According to the annual ‘Shopper Stock Take’ report from Shoppercentric, more than a quarter (26%) of UK shoppers report having noticed prices (more…)

IRX 2018 INTERVIEW Stuart McMillan of Schuh on the importance of the seamless mobile experience


Stuart McMillan, deputy head of ecommerce at Schuh is speaking at Internet Retailing Expo 2018 (IRX 2018).  Ahead of the event, he spoke to InternetRetailing about creating a seamless mobile experience. Stuart McMillan, deputy head of ecommerce of Schuh: I’m on a panel with the subject of “What Does A Great Mobile Shopping (more…)

InternetRetailing Brand Index Report 2018 now available online


InternetRetailing is delighted to present the second InternetRetailing Brand Index Report 2018, published in partnership with Rakuten Marketing. This report focuses on brands selling direct to consumers across Europe. Adidas , Apple , Clarks , Missguided , New Look  and Nike are named Europe’s leading direct-selling brands in the second annual InternetRetailing Brand Index (more…)

Mobile taking lion’s share of ecommerce, but many retailers still aren’t mobile first, study warns…

mobile vs desktop usage

Smartphones continue to play an important role in the ecommerce game, overtaking desktop for sales and popularity. Yet, retailers are failing to turn their strategies towards being mobile-first to tap into this mobile shopping boom. So finds The Mobile Method: The Apps Commerce Outlook for 2018 research presented by Shopgate. According to (more…)

Retailers can now use SMS to more effectively run loyalty programmes and give consumers rewards

loyalty programmes

Textlocal, one of the UK’s leading SMS platforms, has unveiled text as the latest mobile marketing methods to incentivise client sales and boost brand loyalty and repeat custom with mobile tickets, vouchers and loyalty cards. Clients using the system are given the opportunity to create tickets, vouchers and loyalty cards (more…)

IRUK Top500 Internet Retailing 2018 Report is now available online

multichannel retailers

We’re delighted to introduce our latest issue of Internet Retailing UK Top500 2018 report. For the fourth year, our research team assessed leading UK ecommerce and multichannel retailers from a unique performance-based perspective. Over four years that the IRUK Top500 index has been published, just ten companies were identified as Elite retailers (more…)