Different strokes: how IRUK Top500 traders are tackling a challenging retail environment

mobile sales

Leading UK retailers are agreed, in today’s InternetRetailing newsletter, that it’s a challenging retail environment. The continued weakness of sterling, the resulting inflation and shoppers growing unwillingness to spend are all given as causes of that challenge by traders from New Look to John Lewis and Domino’s Pizza. Today we (more…)

From Toys R Us to Gear4Music: retail must change to meet the needs of the modern customer

biggest brands

In today’s InternetRetailing newsletter, we’re considering an interesting contrast in the different approaches that retailers are taking to trading in an age of digital transformation. This comes at a time when sales are moving online fast, especially when the weather takes a turn for the worse. That’s demonstrated in delivery (more…)

Responding to change: evolving to meet the needs of multichannel shoppers

mobile sales

In today’s InternetRetailing newsletter we’re watching with interest at how different industries are adapting to customers’ changing behaviour. We report as retail operator Hammerson says that consumers’ appetite for multichannel shopping, coupled with brands selling direct, is helping to drive up rents in its shopping centres. We also report on (more…)

On the importance of a customer-focused strategy as shoppers move online – and fear GDPR

In today’s InternetRetailing newsletter, there’s evidence of a further shift towards ecommerce as shoppers stayed in during a rainy January and bought online instead, according to IMRG figures. It’s perhaps unsurprising that customers would do that – just as it’s unsurprising that they come out to buy from shops, where (more…)