On the importance of a customer-focused strategy as shoppers move online – and fear GDPR

In today’s InternetRetailing newsletter, there’s evidence of a further shift towards ecommerce as shoppers stayed in during a rainy January and bought online instead, according to IMRG figures. It’s perhaps unsurprising that customers would do that – just as it’s unsurprising that they come out to buy from shops, where (more…)

How IRUK Top500 retailers are developing their brands across channels, plus the latest InternetRetailing Brand Index launches

In today’s InternetRetailing newsletter, the focus is on strategies that help retailers to develop their brand across channels. We report on DFS as it says its clicks and bricks strategy helped it to lift sales in the first half of its financial year, while Stuart McMillan of Schuh points to (more…)

Retailers benefit from online growth – and lose out from declining store footfall

In today’s InternetRetailing newsletter, we’re reporting as retailers continue to update the markets on how they fared this Christmas. The overall verdict comes from the Office for National Statistics (ONS) which found good year-on-year growth in ecommerce, especially in fashion, while the effect of inflation on overall sales meant shoppers (more…)

Mixed pictures: the different fortunes of Top500 retailers from Mothercare to Joules this Christmas

In today’s InternetRetailing newsletter, we’re reporting on a mixed picture as more retailers bring out their Christmas trading figures. Today Joules, Morrisons and Majestic Wine all reported rising sales over the festive period, but that’s in contrast with yesterday’s update from Mothercare, warning that profits were set to be lower (more…)

How IRUK Top500 retailers are honing their multichannel strategies, plus Peak 2017 latest

In today’s InternetRetailing newsletter, we’re hearing how retailers performed over Black Friday and we’re looking ahead to ask if we can expect to see more pre-Christmas discounting in our Peak 2017 coverage. Black Friday was also a factor in this week’s ONS figures, which show November sales rising online, although (more…)