United Kingdom France Germany
Customer Focus

Is all about building loyalty by focusing on your customers

Analysis

Editorials, opinion, analysis, guest writers, industry comment and more

DE

Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

Browse through the sub-categories below for specific content

Home » Archive by Category

Articles in Editor’s Comment

Multichannel means growth for today’s retailers
May 17, 2013 – 8:37 am | One Comment
Multichannel means growth for today’s retailers

It’s been a long time coming, but at last Morrisons has confirmed the launch of its online grocery service, which comes in association with specialist Ocado, and will be up and running by January. And …

UK retail stores must ‘adapt to digital or die’
May 14, 2013 – 8:44 am | 3 Comments
UK retail stores must ‘adapt to digital or die’

UK stores must adapt to the rise and rise of digital shopping, or face becoming obsolete. That’s the conclusion that British Land, owner of 29m sq ft of retail space, has come to in recent …

What does online ordering mean for our grocers?
May 10, 2013 – 8:39 am | No Comment
What does online ordering mean for our grocers?

In today’s Internet Retailing newsletter we have the latest from Sainsbury’s, now close to turning over £1bn a year from online grocery orders, from Morrisons, which reported a dip in first quarter sales this week …

From Selfridges to Iceland, retail stalwarts are fast adopting must-have multichannel services
May 7, 2013 – 8:40 am | No Comment
From Selfridges to Iceland, retail stalwarts are fast adopting must-have multichannel services

In today’s Internet Retailing newsletter, we bring news of retail stalwarts expanding their multichannel capabilities in an expansion that seems to acknowledge just how necessary these services now are to the modern retailer. Thus we …

Nominate your winning retailers today for the chance to win a free ticket to our annual awards and party (it’s at London’s tallest building, the Heron Tower)
May 3, 2013 – 8:10 am | No Comment
Nominate your winning retailers today for the chance to win a free ticket to our annual awards and party (it’s at London’s tallest building, the Heron Tower)

At Internet Retailing, we’re never ones to miss a good party. Especially one on London’s highest balcony terrace, at London’s Heron Tower, where you can network with the great and good of multichannel retailing. That’s …

Why international markets will be key to the future of ecommerce
April 30, 2013 – 8:01 am | No Comment
Why international markets will be key to the future of ecommerce

In today’s Internet Retailing newsletter the focus is firmly on selling into new markets. With serendipitious timing, we cover today both news of Asos’ fast-growing overseas sales – Russia and China next stops – and …

The rise and rise of multichannel retailing
April 26, 2013 – 9:05 am | One Comment
The rise and rise of multichannel retailing

In today’s Internet Retailing newsletter we report on the rise and rise of multichannel and online sales. We’ve news of rising sales and developing systems from retailers including Amazon, N Brown Group, Sports Direct, Thorntons …

John Lewis celebrates £1bn online sales, while Asda invests for a multichannel future
April 23, 2013 – 9:29 am | No Comment
John Lewis celebrates £1bn online sales, while Asda invests for a multichannel future

The week has started well for the multichannel industry, and today we have some eyecatching developments to report in today’s Internet Retailing newsletter. The champagne corks will be popping at John Lewis as it reports …

What does multichannel mean for our largest retailers?
April 19, 2013 – 8:49 am | Comments Off
What does multichannel mean for our largest retailers?
Online sales rise above snow and ice to deliver March growth
April 16, 2013 – 8:00 am | Comments Off
Online sales rise above snow and ice to deliver March growth

Commentators could be forgiven for believing that cold weather in March would hit online sales in general and clothing sales in particular. But it seems that neither suffered lasting damage from the freezing spell, with …

Missed a presentation at Internet Retailing Expo? Catch up now…
April 12, 2013 – 8:00 am | Comments Off
Missed a presentation at Internet Retailing Expo? Catch up now…

It’s catch up time for anyone who missed that vital briefing at Internet Retailing Expo (2013). Presentations and panels from the across the six conferences of the event are now available to view online at …

Ecommerce sales growth subdued as the high street enjoys a boost
April 9, 2013 – 8:00 am | Comments Off
Ecommerce sales growth subdued as the high street enjoys a boost

There’s an interesting condundrum contained in today’s BRC-KPMG Retail Sales Monitor, which we report on in today’s Internet Retailing newsletter. For while high street retailing appears to have lifted significantly in March, online has seen …

The future’s brighter for rescued HMV, both online and off
April 5, 2013 – 8:58 am | Comments Off
The future’s brighter for rescued HMV, both online and off

The future’s looking bright for HMV, saved out of administration by restructuring specialist Hilco this morning. Find out the detail, and what analysts are predicting for its future, in today’s newsletter story below.
Read on too …

Ringing the changes in internet retailing
April 2, 2013 – 9:51 am | Comments Off
Ringing the changes in internet retailing

Spring has officially arrived and the clocks have changed. And change is also in the air in today’s Internet Retailing newsletter, where we report on Royal Mail’s changes to the way they charge to send …

Will stores plus ecommerce equal success for Jessops?
March 28, 2013 – 8:43 am | Comments Off
Will stores plus ecommerce equal success for Jessops?

In today’s Internet Retailing newsletter we’re looking with interest at the latest evidence of how the high street is rebalancing alongside ecommerce. That comes in our report on how Dragons’ Den stalwart Peter Jones hopes …

On track to bring the high street and online together
March 26, 2013 – 8:04 am | Comments Off
On track to bring the high street and online together

In today’s Internet Retailing newsletter, the emphasis is on bringing together the high street and online. It’s a theme recurs in stories from the Kingfisher Group’s move to invest heavily online while finding ways to reduce the …

News from IRX 2013 – and beyond
March 22, 2013 – 8:00 am | Comments Off
News from IRX 2013 – and beyond

In today’s Internet Retailing newsletter, we report from our annual expo, where visitor numbers were up by a quarter, where a range of conference speakers from retailers including Boots, Asda, M&S and Debenhams gave us …

Thousands set to converge on IRX 2013
March 19, 2013 – 8:04 am | Comments Off
Thousands set to converge on IRX 2013

We’re gearing up for IRX 2013 in today’s Internet Retailing newsletter. And it seems lots of you are as well. More than 5,000 have now registered to attend the annual expo, as we report in …

Help us pinpoint 2013′s top multichannel trends
March 15, 2013 – 8:09 am | Comments Off
Help us pinpoint 2013′s top multichannel trends

In today’s Internet Retailing newsletter we’re asking for your help, ahead of IRX 2013. We’d like you to join the multichannel and ecommerce community in narrowing down the 15 multichannel priorities that we’ve found in …

Time for the high street to adapt to omnichannel retail
March 12, 2013 – 8:36 am | One Comment
Time for the high street to adapt to omnichannel retail

Time has been called on the way that high street retailers run their businesses. The Retailtopia panel, which aims to develop a vision of future retailing, spelt out today that adapting to the omnichannel future …