Online and in-store ‘two sides of the same coin’ for successful retail

Golden one pound coin

KPMG’s head of retail, David McCorquodale, makes the point in today’s Internet Retailing newsletter that the most successful retailers are not those who prioritise ecommerce over bricks-and-mortar stores, but rather those who find ways of operating in harmony within their businesses. Speaking as March retail figures show healthy performances both (more…)

Reporting from the digital frontline on John Lewis, AO.com, Moss Bros, DFS: stories from IRX & EDX 2015, and beyond

IRX2015

Today’s Internet Retailing newsletter comes after two days immersion in the latest thinking in digital retail at Internet Retailing Expo (IRX 2015). More than 100 retailers were speaking, many to packed conference theatres, to some of the thousands of visitors who attended over the course of the two days. Highlights (more…)