Fashion is fast. Fashion is forward. Fashion is, well, fashionable. No surprise then that it perhaps more than most in retail is embracing mobile with alacrity. With London Fashion Week in full swing this week, research by Ampersand finds that Burberry, Oasis, Warehouse and House of Fraser are the top (more…)
The dust may have yet to settle on the launch of the iPhone ‘ten’ and the 8, 8-Plus, Watch 3, 4K TV and iOS11 but having watched the launch I am asking myself what is it going to do to retail.
Marketing for retailers is changing rapidly – and it needs to, with increasing numbers of abandoned baskets, changing shopper habits and a shift in how people use shops. Even travel agents are seeing falling footfall, as holiday-makers go digital. These changing habits are shifting everything that retailers do. And chief among (more…)
The way we shop is changing as we watch, if the stories in today’s M-Retailing newsletter are anything to go by. Today we’re reporting on how both Ocado and Walmart are throwing themselves into voice commerce, and how Barclaycard is trialling contactless payment – and self-service – for ice cream (more…)
Every episode of Scooby Doo concludes with the unmasked villain declaiming “I’d have gotten away with it if it wasn’t for you pesky kids” – and, even though Velma and Fred were clearly well in to their 30s, this was largely true. The same could be said for every report into (more…)
This week has been a mixed bag in mobile retailing. While there are some obvious good points – average order value of mobile is up in July, contactless mobile payments are growing more rapidly than thought, and social media is driving more UK sales – the overall picture for UK retail (more…)
Once again, the limited growth that UK retail is seeing is coming from mobile. The good news is that a good chunk of it is coming from overseas. The bad news is that, while we are a nation of online – and mobile – shoppers, the infrastructure to deliver it to (more…)
Scientists from the University of Surrey are in the headlines in today’s M-Retailing newsletter for the work they’re doing to ensure that mobile phones never run out of energy – harnessing the power of pants to do so. It’s an amusing headline but one with a serious side. It does (more…)
Fed up with reality? Well, now you don’t even have to don a cumbersome headset and goggles to escape, because augmented, virtual and mixed reality are now so popular with consumers that they are reshaping how smartphones work and how apps are designed – and they are going to shake up (more…)
Better late than never, it has come to pass: we are officially nearly a cashless society. In its latest annual payments survey, the British Retail Consortium (BRC) revealed that cards payments now account for more than 50% of payment transactions. This is pretty momentous news – for the first time in history people prefer something (more…)
I do so like the run up to Prime Day: the hyperbole about Amazon and how well it is going to do; the anti-hyperbole about how Amazon won’t do as well as it likes to think and how it doesn’t rule the world – all good fun and games.
Monday, 1800 hours BST: Amazon Prime Day 2017 detonates: are you primed and ready? This year, as you probably already know, Amazon’s Prime day is in fact a 30 hour ‘day’ that runs through to midnight on 11 July and is expected to be a frenzy of ecommerce. But that (more…)
Today marks the 10th anniversary of the iPhone going on sale – and in effect kicking off the mobile commerce revolution. Ten years on and how we shop and interact with brands and each other has been transformed. And this week’s M-Retailing is an object lesson in how that one device (more…)
News that Amazon has bought Whole Foods broke late on Friday last week, but in the intervening days it seems that the company has given all other retailers the incentive they have long needed to look again at how to reinvigorate the physical shopping world.
Some may argue that ITV show Love Island merely holds a (black) mirror up to the human condition, reflecting back at us our own mores, prejudice and venal self interest – and a love of the beautiful people laid bare in their undies. But for m-retailing it is way more (more…)
The launch this week of the Siri-enabled HomePod by Apple marks a late-out-the-gate move by the tech giant, now playing catch up behind both Google and Amazon. But with these three voice-controlled device now out there – and some 25% of people already owning one before Apple leapt into the (more…)
Things in retailing are getting a much needed virtual reality-shaped size nine to the back of the trousers thanks to pioneering work from, among others, Barclaycard and Worldpay. Like most people, I have never particularly admired banks and bankers, but if Barclaycard’s Grab+Go ‘pocket checkout’ lives up to its promise (more…)
When I was a kid I was pretty sure that when I was this old there would be robots doing stuff for us. I, of course, would have my own R2D2 and C3PO and my mum would, in all likelihood, have a Dalek that would threaten to exterminate me if (more…)
The latest study from Adyen into how retailers and consumers each view shopping online and in the real world makes for what a more flowery writer than I might refer to as an interesting juxtaposition. 95% of UK shoppers shop online, 60% of them in apps, yet only 21% of (more…)
The grocery business is the latest retail sector to fall under the spell of customer-driven technological revolution. With 40% of its sales now coming through mobile devices, it can hardly be a surprise. But could it be the sector that finally drives all retailers to embrace new technology and new (more…)