This ‘Peak Week’, mobile is going to being playing two key roles: firstly, it is set to be the battle ground for overseas shoppers – especially from China – looking to buy UK, European and US goods; and secondly, mobile will be changing the face of the store. Online sales on mobile (more…)
The ‘peak’ season is nearly upon us: this weekend’s Single’s Day on 11 November kicks things off and then we pretty much head into six weeks of peaks, as Black Friday now becomes a month long exercise. In fact, Wiggle has started already. And this year, mobile is going to (more…)
As November mistily arrives, through the gloom retailers are readying for Christmas: and this year that means thinking mobile.
Spooky as it sounds, but Halloween is, if not the new Christmas, but the start of the Christmas shopping season. Until now I thought it was just in my house where my son (8) believes that Halloween is in fact the start of Christmas. He has a point: he gets (more…)
Black Friday 2017 is set to be a mobile affair, as shoppers finally come to the realisation that mobile devices are the best way to shop during the frantic days of bargains. For those that are wedded to getting the best deals on Black Friday – or more likely across the (more…)
At a conference this week in Marbella, in sunny Southern Spain, I had an epiphany. The conference was about mobile payments and digital commerce in emerging markets and one speaker said to me: “you know, commerce is a conversation – if you own a conversation then you can make money from (more…)
News that Tesco’s profits are up off the back of a winning mobile strategy fills me with cheer – and vindicates years of pushing the mobile retailing agenda. ShopDirect’s proclamation that it too has joined the ‘50% Club’ of retailers that are seeing half or more of their sales coming through (more…)
Disruptive technologies – chief among them mixed reality (MR), augmented reality (AR), artificial intelligence (AI) and biometrics – are suddenly proving live up to their name: they are starting to cause disruption and at quite a pace. The launch of the iPhone X may well have not received the kind (more…)
Fashion is fast. Fashion is forward. Fashion is, well, fashionable. No surprise then that it perhaps more than most in retail is embracing mobile with alacrity. With London Fashion Week in full swing this week, research by Ampersand finds that Burberry, Oasis, Warehouse and House of Fraser are the top (more…)
The dust may have yet to settle on the launch of the iPhone ‘ten’ and the 8, 8-Plus, Watch 3, 4K TV and iOS11 but having watched the launch I am asking myself what is it going to do to retail.
Marketing for retailers is changing rapidly – and it needs to, with increasing numbers of abandoned baskets, changing shopper habits and a shift in how people use shops. Even travel agents are seeing falling footfall, as holiday-makers go digital. These changing habits are shifting everything that retailers do. And chief among (more…)
The way we shop is changing as we watch, if the stories in today’s M-Retailing newsletter are anything to go by. Today we’re reporting on how both Ocado and Walmart are throwing themselves into voice commerce, and how Barclaycard is trialling contactless payment – and self-service – for ice cream (more…)
Every episode of Scooby Doo concludes with the unmasked villain declaiming “I’d have gotten away with it if it wasn’t for you pesky kids” – and, even though Velma and Fred were clearly well in to their 30s, this was largely true. The same could be said for every report into (more…)
This week has been a mixed bag in mobile retailing. While there are some obvious good points – average order value of mobile is up in July, contactless mobile payments are growing more rapidly than thought, and social media is driving more UK sales – the overall picture for UK retail (more…)
Once again, the limited growth that UK retail is seeing is coming from mobile. The good news is that a good chunk of it is coming from overseas. The bad news is that, while we are a nation of online – and mobile – shoppers, the infrastructure to deliver it to (more…)
Scientists from the University of Surrey are in the headlines in today’s M-Retailing newsletter for the work they’re doing to ensure that mobile phones never run out of energy – harnessing the power of pants to do so. It’s an amusing headline but one with a serious side. It does (more…)
Fed up with reality? Well, now you don’t even have to don a cumbersome headset and goggles to escape, because augmented, virtual and mixed reality are now so popular with consumers that they are reshaping how smartphones work and how apps are designed – and they are going to shake up (more…)
Better late than never, it has come to pass: we are officially nearly a cashless society. In its latest annual payments survey, the British Retail Consortium (BRC) revealed that cards payments now account for more than 50% of payment transactions. This is pretty momentous news – for the first time in history people prefer something (more…)
I do so like the run up to Prime Day: the hyperbole about Amazon and how well it is going to do; the anti-hyperbole about how Amazon won’t do as well as it likes to think and how it doesn’t rule the world – all good fun and games.
Monday, 1800 hours BST: Amazon Prime Day 2017 detonates: are you primed and ready? This year, as you probably already know, Amazon’s Prime day is in fact a 30 hour ‘day’ that runs through to midnight on 11 July and is expected to be a frenzy of ecommerce. But that (more…)