United Kingdom France Germany
Customer Focus

Is all about building loyalty by focusing on your customers

Analysis

Editorials, opinion, analysis, guest writers, industry comment and more

DE

Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

Browse through the sub-categories below for specific content

Home » Archive by Category

Articles in M-Retailing Editor’s Comment

Like your style, council
May 15, 2013 – 5:21 pm | No Comment
Like your style, council

The news that Camden Council in London is to start rolling out wifi in its open spaces, high streets and other public areas is, to my mind, some of the best news I’ve heard for …

Emperor’s new clothes
May 2, 2013 – 9:49 am | One Comment
Emperor’s new clothes

200 million smartphones were sold worldwide in the first quarter of this year, according to Juniper Research. Meanwhile, it also comes as no surprise that teens in the UK are among the fastest growing section …

Are you experienced?
April 18, 2013 – 11:27 am | Comments Off
Are you experienced?

One of the main messages to come out of Internet Retailing Expo last month was that retailers need to start thinking across all channels about how to deliver experiences to consumers in an attempt to …

Life begins at 40
April 4, 2013 – 11:34 am | Comments Off
Life begins at 40

40 years ago yesterday the first mobile phone call was made. From a brick sized lump of electronics and at great, great expense. (For those of you of a UK only bent, it was 28 …

All change?
March 21, 2013 – 11:08 am | 2 Comments
All change?

As I write this, day two of Internet Retailing Expo thrums around me here at the NEC. Day One featured a whole day dedicated to mobile (well mobile-social-local, or SoLoMo) services and despite being a …

Brass in pocket
March 6, 2013 – 9:59 pm | Comments Off
Brass in pocket

While I was at Mobile World Congress in Barcelona last week, back home in the UK IMRG and ForeSee published data, respectively, that showed that m-retailing has exploded and that consumers are finding the m-retail …

OM4G! Whatevs…
February 21, 2013 – 9:55 am | Comments Off
OM4G! Whatevs…

So 4G is nearly upon us and while George Osbourne has to explain to his boss (at in Berlin lol) why the auction for the licences raised ‘only’ £2.3billion – more than a billion short …

Winners, losers and ch-users
February 6, 2013 – 6:09 pm | Comments Off
Winners, losers and ch-users

Thank heavens for that: everyone is rallying round to save the high street. Or rather, everyone in the mobile tech space is using the failure of high street names such as HMV, Jessops et al …

Pre-Amazon theme park? Let’s not go there…
January 23, 2013 – 9:44 pm | Comments Off
Pre-Amazon theme park? Let’s not go there…

There is a very amusing story on the spoof news website The Daily Mash that states that the UK’s high streets are going to be turned into “pre-Amazon theme parks’, where for £12 admission fee, …

Getting old people to take the tablets
January 10, 2013 – 10:32 am | One Comment

It may not have been that happy a Christmas for many retailers on the high street, but luckily for us at Internet Retailing Towers the online side of Christmas sales has done very well. And …

Microsoft-powered geo-locatable trousers
December 12, 2012 – 8:31 pm | Comments Off
Microsoft-powered geo-locatable trousers

As Christmas looms and I find myself dashing off this last mobile missive of 2012, my thoughts turn to drink and mince pies… sorry, that’s better. Right, with crumbs in my beard and my head …

Christmas comes early (for mobile at least)
November 28, 2012 – 9:33 pm | Comments Off

As I predicted last issue, this week’s newsletter features veritable Santa’s grotto of stories predicting about the huge impact mobile is going to have on Christmas shopping this year. And naturally, shopping on mobile this …

No sleep til Christmas (2017)
November 14, 2012 – 8:56 pm | One Comment

I wonder how much Christmas shopping will be done this year on mobile? I suspect I won’t have to wait too long to find out – not because Santa will leave me a note next …