On a cursed All Hallow’s eve, the mist entwined the spines of the skeleton trees and the cold winter night wrapped her bone-fingers around my neck. I turned my collar up in defiance and defence and shifted my gait up a gear to hurry home. This isn’t the night to (more…)
Technology forces change on the world at an ever-increasing pace – and retail is one of the cultural areas that is experiencing amongst the most profound of changes.
In the world of payments this week it has been ‘all change’, if you’ll pardon the pun. Not only has Nationwide completed the world’s highest ever contactless payment – more than three times higher than Mount Everest and as cold as Antarctica – but it appears that suddenly out of nowhere (more…)
Across the digital world the concept of ‘Uberisation’ – which has really come to define something disruptive shaking up an established business model – has been banded about quite liberally. No conference is complete with out it. But in New York City, the Uberisation of retail has taken something of a (more…)
A wealth of studies out this week paint an interesting picture of how people shop here in the UK. Mobile is increasingly seen as the shopping channel of choice by 40% of the ‘shopulation’, while women are much more prodigious mobile shoppers than men (just like the real world). Between (more…)
Dual screening during popular TV shows such as Peaky Blinders and Great British Bake Off – leading to rise in sales of cooking stuff and flat caps – as revealed by eBay this week shows how powerful mobile has become in linking retail and other activities.
The UK leads the world in mobile retail. And being out in front means that, along with other mobile-centric lands such as Japan and Korea, the UK is reaching the mobile verses desktop tipping point before anyone else. So says the latest research out this week from Criteo, which says (more…)
Changes are afoot in the way people shop. The rise of Amazon Dash – well its introduction and inevitable rise – is the one that has hit the headlines (even if, this week at least, it’s perhaps for the wrong reasons), but something else happened in m-retailing this week that could have (more…)
In today’s M-Retailing newsletter we’re looking to the future of mobile commerce. The Internet of Things has long been considered an important step forward for multichannel retailing: today it’s becoming a reality and we report on the arrival of the connected Amazon Dash Button and the related Dash replenishment service (more…)
There has always appeared to be a natural fit between loyalty, coupons and m-retailing, but to date not a lot has happened with any of these things. There have been many attempts to plug coupons and loyalty into mobile – I should know, to paraphrase Monty Python, I’ve followed a few (more…)
Anyone who has used Apple Payor any other means of mobile payments in a store with any regularity as I do will know how quick and easy it is. You may also be aware, as I am, that each time I do it, many people – even the sales assistants (except (more…)
Boffins at the IMRG have been watching a steadily growing gulf emerge in terms of growth between online-only retailers and omni-channel retailers. According to the men in white coats, there is a widening gap between pure-play online only retailers and the omni-channel players when it comes to online sales – and (more…)
Mobile is a curious beast – but not as curious as the shoppers that use it. It has taken many years for mobile to become the channel of choice for half of online shoppers and it has only recently cemented its position in the purchase journey. Nothing much has changed (more…)
As you read this, I shall be ‘luxuriating’ on a campsite near the south coast, while the children play quietly and sensibly and I get a well-earned rest… Stop laughing, this is how it will be! Anyways, assuming that this wish comes true, then I shall have some time for (more…)
Despite living through extraordinary political change, where an hour sees more non-linear news occur than one gets in a normal year, it is good to see that the rise of the app in m-retail goes on steadily. We have touched on this before, outlining how more consumers are switching to (more…)
Amazon [IRDX RAMZ] Prime Day has been and gone and, largely, went off well. This artificial peak that the mega-etailer has added to the sales calendar is now a firm fixture on the retail calendar – and gives a much-needed boost to sales between traditional peaks.
A week is a long time in e-commerce – especially in such uncertain times. It seems that the chaos that now envelopes us thanks to that vote is causing all sorts of changes of minds and hearts with several studies this week trying (and failing, as we shall see) to write (more…)
I feel I should be writing a profound piece about Brexit, but I find that I am too depressed: you may or may not agree with me, but I can’t see how this is a good thing. However, in an attempt to brighten my mood, I have turned to the (more…)
The news that Debenhams is seeing a boom in sales through mobile comes as no surprise. As my esteemed colleague Chloe Rigby points out, department stores tend to see online sales grow more quickly than elsewhere. But there is another factor at play: shoppers are just becoming more mobile centric (more…)
This week’s announcement by Apple that it is to bring Apple Pay to the web, via Safari, and using the touch ID on the phone to authenticate it marks a shift not only in Apple’s m-payments strategy, but also potentially takes mobile payments to a whole new level. As our (more…)