UK online retail sales were up 15% year-on-year in February, according to the latest figures from the IMRG Capgemini e-Retail Sales Index, but its proving a tougher environment for mobile.
Performance marketing technology company Criteo has published the top online retail searches conducted in the UK in 2017 – and it turns out the washing machine tops the list as being the most searched item of the year. But that isn’t the real headline: that belongs to mobile, where 52% (more…)
According to data from market research firm Dynatrace, a majority of consumers – 61% – expect pages within mobile retail apps to download completely in four seconds or less. Anything longer than that, and retailers risk frustrating their users and having them abandon the app or perhaps uninstall it completely. (more…)
The UK high street has suffered its worst February since 2009 as headwinds from the economy and Storm Doris curbed spending, figures show – making investment in mobile ecommerce technology more imperative than ever.
Everything you know is wrong – and the adage of ‘browse on smartphone buy on desktop’ is dead. So says a new report that suggests retailers are not measuring conversion rates across devices properly and could well be undercounting conversion rates by as much as 40% on all customer journeys and (more…)
Shopping via mobile devices in the UK has reached a critical maturity that retailers must prioritise effort and investment in mobile to create richer, more seamless experiences, according to the latest instalment in the Tryzens Expert Research series.
Almost 70% of of CEOs in the world’s leading 350 retailers are investing in digital technology to improve customer service – and much of this investment is being targeted at mobile, according to a new report – “CEO Viewpoint 2017: The Transformation of Retail” carried out for JDA Software, by PwC.
A third (32%) of the UK’s top retailers don’t have a mobile shopping app, reveals the new State of Digital Commerce report launched today by Episerver, which examines the retail and ecommerce trends set to shape 2017. The report analyses the mobile presence of 100 top UK retail brands and (more…)
By 2020, some £43bn of UK e-commerce purchases – around two thirds of the total – will be made on a smartphone, as the value of mobile transactions trebles from £13.5bn in just four years. This is according to a new report from OC&C Strategy Consultants, Google and PayPal UK (more…)
UK shoppers will spend £67bn online in 2017, of which £27bn will be via mobile devices, according to new research. Spending over mobile will be 26% ahead of 2016, as UK shoppers spend more over their smartphones than any other European market. Centre for Retail Research (CRR) analysis, produced for (more…)
More than £4 of every £10 spent online over the festive shopping period came from a smartphone, according to Adobe‘s Digital Index report – matching the percentage seen in 2015, but of a much bigger pie. The research shows that 60% of online traffic to UK retailers came from mobile between 1 November (more…)
The last great retail paradigm shift was the introduction of the shopping trolley. But that is all set to change with the combination of IoT and mobile, says Paul Winsor, Director of Market Development, Retail and Services Industries, Qlik
Consumers believe current retail apps are failing to deliver the high quality and interactive mobile shopping experience they demand, according to new research. Despite a third of UK consumers admitting to downloading more retail apps in the last 12 months than they did in the previous year, just 40% said (more…)
Online retail could be poised for a ‘War on Christmas’ as consumers ditch Christmas sales for its bigger and more fashionable Black Friday cousin – and mobile is driving the change. Data from ecommerce consultancy Salmon’s Peak Trading Operations Centre shows the Black Friday period (22-28 November) was significantly busier (more…)
Sales through phones grew by 47%, year-on-year in December, according to the latest IMRG Capgemini eRetail Sales Index, and accounted for 54% of all sales made via a mobile device. Tablets accounted for the other 46%.
Key retailers, led by Marks & Spencer and including Tesco, Primark and Debenhams, revealed better-than-expected trading results for the period ended 31 December to 7 of January 2017 – and much of this is down to using mobile to listen to customers. According to Ray Gaul, VP Research & Analytics, Kantar Retail, Mobile shopping (more…)
UK consumers are going to be Christmas shopping harder than ever before on their smartphones this year, according to new research by digital analytics company Catchpoint.
The launch of Amazon Go, the trial grocery store in Seattle in the US demonstrates not only the possible near future of the bricks and mortar store but also shows how the retail giant understands what consumers want.
Smartphones are rapidly increasing their share of online retail traffic in Europe, with a 54% year-on-year increase in visits to retail sites from smartphones in 2016, according to Adobe’s 2016 Mobile Retail Report.
Black Friday, Cyber Monday and the flurry of discount days in between have come and gone in the blink of an eye and mobile proved to be the preferred channel for purchasing goods in the UK.