Consumers believe current retail apps are failing to deliver the high quality and interactive mobile shopping experience they demand, according to new research. Despite a third of UK consumers admitting to downloading more retail apps in the last 12 months than they did in the previous year, just 40% said (more…)
Online retail could be poised for a ‘War on Christmas’ as consumers ditch Christmas sales for its bigger and more fashionable Black Friday cousin – and mobile is driving the change. Data from ecommerce consultancy Salmon’s Peak Trading Operations Centre shows the Black Friday period (22-28 November) was significantly busier (more…)
Sales through phones grew by 47%, year-on-year in December, according to the latest IMRG Capgemini eRetail Sales Index, and accounted for 54% of all sales made via a mobile device. Tablets accounted for the other 46%.
Key retailers, led by Marks & Spencer and including Tesco, Primark and Debenhams, revealed better-than-expected trading results for the period ended 31 December to 7 of January 2017 – and much of this is down to using mobile to listen to customers. According to Ray Gaul, VP Research & Analytics, Kantar Retail, Mobile shopping (more…)
UK consumers are going to be Christmas shopping harder than ever before on their smartphones this year, according to new research by digital analytics company Catchpoint.
The launch of Amazon Go, the trial grocery store in Seattle in the US demonstrates not only the possible near future of the bricks and mortar store but also shows how the retail giant understands what consumers want.
Smartphones are rapidly increasing their share of online retail traffic in Europe, with a 54% year-on-year increase in visits to retail sites from smartphones in 2016, according to Adobe’s 2016 Mobile Retail Report.
Black Friday, Cyber Monday and the flurry of discount days in between have come and gone in the blink of an eye and mobile proved to be the preferred channel for purchasing goods in the UK.
With mobile doing surprisingly well across the Cyber Five-day weekend, apps appear to have been key. According to research by Poq, 64% of purchases are made on a mobile device, which in turn is largely fuelled by retail apps. Poq, the UK’s leading app commerce platform, analysed Black Friday data from across more than 20 (more…)
Smartphone shopping is predicted to reach record highs this weekend, as mobile users browse Black Friday deals on the go. That’s according to new research from digital commerce consultancy Episerver, which found that one in five shoppers will use their smartphones while out on the high street this week.
70% of all mums use their mobile as their primary research tool, while close to half use it for the majority of their holiday shopping
92% of the UK’s top 50 retailers have websites built for mobile, but are missing out on £2bn in online revenue each year due to slow load times on web and mobile and not having guest checkouts.
The UK’s millennials have growing security concerns around sharing personal information with retailers through the web, mobile and apps, but their need for a convenient shopping experience still outweighs these worries, according to new research released today by LexisNexis Risk Solutions.
Christmas Day is the busiest day for mobile shopping in the UK, with nearly two thirds (62%) of online purchases made on Christmas Day being carried out using a smartphone.
Some £6.77bn is being forecast to be spent on UK online retail sites over the Black Friday peak period this year – with 51% of the total coming from mobile devices as shoppers look for convenience rather than crowds, according to IMRG and SimilarWeb.
Much of the frenzy around Black Friday online shopping and on mobile is going to take place at night if last year’s data is anything to go by, with retailers such as Argos, Amazon and eBay seeing peaks between midnight and 2am.
Burberry today said digital sales and traffic grew in all regions following the launch of its redesigned website. Mobile accounted for more than 50% of digital traffic in the first half of its financial year, while digital revenue from third-party retailers grew and is now worth more than 50% of (more…)
Much has been written about how mobile is becoming the central point of the modern omni-channel retailer, but we now have proof. A new white paper from InternetRetailing and Mobify shows just how crucial mobile is to retail – and how to make it work for you.
Ahead of Singles Day on 11 November, Don Zhao, Co-founder of Azoya, offers four key takeaways that retailers can implement today to make mobile more integrated into the shopping experience in the UK
If you think that Black Friday is something from the internet age, then think again: it is all to do with pens, policemen and parades. Since the first Macy’s Thanksgiving Day parade in 1924 the day after Thanksgiving – always the forth Friday in November – has been seen in retail circles (more…)