Mobile commerce may well be adversely affecting the high street in Scotland, if the Scottish Retail consortium is to be believed, but globally mobile and online commerce are not forcing consumers to shun the traditional high street. A study of 13,000 consumers across 20 countries by BuzzCity finds that, 59% (more…)
While predictions abound of the growth in sales via mobile over Christmas, figures for October released by Affiliate Window show that sales through tablets and smartphones actually dropped very slightly between September and October falling from 23.05% to 22.70% of total online sales. However, this is expected to rise significantly (more…)
The number of European mobile shoppers grew by 43% over the past year, with 20% of smartphone users accessing online retail sites and apps using their device. In addition, 1 in 7 European smartphone users have completed a retail transaction on their mobile phone in a month.
The key to omni-channel lies with in-store engagement, but with NFC still to gain a foothold and other technologies not supported by all devices, it could be a long time coming. So what should merchants be thinking about when looking to engage? Here, Oliver Ripley, Mobile Products Manager at eCommera, (more…)
The way UK shoppers look for the items they want to buy is developing fast, new figures suggest. Data from Google and the British Retail Consortium (BRC) show not only that total retail search volumes grew by 12% in the third quarter of 2013, compared to the same time last (more…)
by Shane Fitzpatrick The widespread roll-out of 4G services across the UK may radically accelerate the demand for mobile commerce but user experience remains a concern. Retailers now need to ensure every step from browsing new offers to payment is optimised for smartphone users. In August, several mobile providers launched (more…)
Many consumers want to shop on mobile – they even get as far as the checkout. Then they abandon. Why is this problem that once dogged online retail still an issue wonders Fadi Shuman, Founder and CEO of Pod1 and what can be done about it?
Summer must be over: the predictions about ‘A Mobile Christmas’ are starting to arrive. First out of the paddock is IMRG-eDigitalResearch, suggesting that more than half (64%) of smartphone shoppers who are planning to shop from their devices this Christmas are claiming that they will make more mobile purchases this (more…)
Retailers are facing a growing threat from showrooming, with research from Omnico revealing that 1 in 10 consumers have used their smartphone to buy a product from another retailer’s website while in-store. Amongst 16 to 24 year-olds loyalty is in even shorter supply, with 15% of young shoppers admitting to (more…)
The percentage of online sales completed through a mobile device – that’s both smartphones and tablets – has doubled in the space of a year, according to two sets of figures from IMRG/Capgemini and Affiliate Window’s monthly benchmark, illustrating just how quickly the popularity of using mobile devices for online (more…)
Retailers are overestimating the growth of consumer spending via mobile devices by over 100%, with 75% of leading retailers expecting consumers using mobile devices to account for 40% of sales and above in two years time, while 50% expect the mobile channel to account for 50% or more of total (more…)
eBay has plotted the top twenty locations where people are shopping with their mobile and has revealed Birmingham as the UK’s number one destination – beating off stiff competition from . South London, Sheffield, Nottingham and Belfast.
Despite the heat-wave (or “summer” as we used to call it) driving people way from online commerce in July, mobile retailing continues to show stellar growth – and, more importantly, growing conversion rates.
As eBay celebrates the fifth anniversary of its app, Fadi Shuman, CEO, Pod1, uncovers some worrying data that shows that most retail apps are expensive white elephants – and offers some thoughts on how to avoid your’s turning into such a preposterous pachyderm.
The era of pay-per-click marketing could be coming to an end, but only if retailers, banks and network operators embrace co-operation around payments and marketing rather than looking to “own the space,” says Alastair Lukies, CEO and Co-founder of Monitise in an exclusive video interview with Internet Retailing.
Research by eDigitalResearch and IMRG reveal that showrooming on mobile devices in store is growing rapidly and is pretty consistently used across all age groups. However, while its common practice, youngsters do less price comparison than their older counterparts, but are more likely to follow up their research with a (more…)
Search volumes on tablet devices outpaced those on any other device, increasing 132% compared with growth on smartphone devices of 66%, according to the latest BRC-Google online retail monitor data out this week, showing how consumers are changing rapidly how they shop online.
This week, technology and platform specialist Reply unveiled its latest multichannel industry research at its Xchange event in London. M-Retailing caught up with Mark Adams, partner, Portaltech Reply and Daren Ward, associate partner, Glue Reply at the event and asked them about multichannel trends, the top tips for retailers who (more…)
New research from eDigitalResearch and Portaltech Reply suggests that one third (32%) of smartphone shoppers are using their mobiles to make a purchase on a weekly basis, a number which has almost doubled in the past 12 months, with an additional 25% of smartphone shoppers now purchasing items every month.
eBay’s first ecommerce app is five years old this week. 160 million downloads later, new research from eBay – in partnership with Conlumino – shows the challenges retailers face in cutting through this crowded market to engage customers on the move.