Just 23% of Top 500 retailers in the UK have a transactional app – with only a fifth having an app at all – despite mobile increasingly accounting for more than half of retailer e-commerce traffic. InternetRetailing’s own UK Top500 research for 2016 shows that the UK retail industry is (more…)
Almost half of retailers say that between 21 and 50% of their web sales come directly from purchases made on an app, although 23% of IRUK Top 500 retailers currently have a transactional app and 4% have no plans to use apps as part of a multichannel strategy.
Nicotinell, the help-to-quit-smoking brand, is set for a retailing first as it rolls out the ability to to track online activity through to in store sales in real-time.
Novus Leisure, the UK’s largest private bar and club operator, has teamed up with retail technology specialist Red Ant to build a unique real-time customer feedback app that will help to measure social sentiment, deliver live business insight and improve service.
Mobile and other innovative technology is allowing consumers around the world unprecedented access to products and making e-commerce global. Consumers are no longer limited to the product selection at their local store or even in their own country; 57% of online respondents in Nielsen’s global survey have made an online (more…)
We’ve been saying it for months – here, here and here, to cite just the most recent – but now a study by The Economist Intelligence Unit (EIU) says that retailers have yet to wake up to the mobile opportunity in their industry.
According to a new report by Timetric, a rapid growth in online shopping is expected to create new opportunities in Finland for mobile commerce and mobile payments.
The Otto Group – the second largest consumer online retailer in the world – is partnering with Powa Technologies to provide millions of customers in Germany and elsewhere with a quick and simple way to shop and engage with its brands online, in-store and on the go using Powa’s app (more…)
New research has found that UK retailers are letting down their customers by not investing in a quality mobile app that complements the instore and website experience.
The UK is becoming a nation of smartphone shoppers, with more consumers from the UK opting to hit the January sales on mobile devices than those from other regions around the world.
From its origins in the early 1980s, Office has grown steadily and is a staple of the British high street and now has more than 150 global sites, including concessions in Selfridges IRDX RSEL], Topshop and House of Fraser . It is now one of the IRUK Top 500 retailers, (more…)
Musical equipment retailer Yamaha has introduced digital signage into its stores that allow customers to call up the information they need via their smartphone in a bid to bring a bit of the online world to the store.
High street retail maybe suffering while online records growth, but behind the figures it seems that even that growth is largely being driven by mobile.
Two thirds (66%) of visits to the Shoe Zone website came from mobile devices in its latest financial year, the value shoe company said as it reported full-year results today. That’s up from 56% in the previous year. Online traffic as a whole, said the company, outpaced Mintel ecommerce growth (more…)
The economy is looking up, unemployment is down but a combination of Black Friday being too successful and the weather made for a flat retail Christmas on the High Street, show the latest BRC-KPMG retail figures for December. However, online and, in particularly mobile, bucked the trend.
Research by RetailNext Inc, a US retail analytics specialist that optimizes shopper experiences at brick-and-mortar retail stores, shows a growing discrepancy between shopper and retailer perceptions and expectations when it comes to omni-channel retail experience – and that many retail stores lack the essential technology to measure and apply shopper (more…)
John Lewis , an Elite company in the IRUK Top500 research, saw a 31% rise in sales via mobile in the run up to Christmas, as online boomed to account for 40% of the chain’s sales to 2 January.
A new study from money saving brand www.vouchercloud.com has revealed that as many as 47% of Britons actively search for a better deal for a product they want to buy using their smartphone whilst in-store before committing to the purchase, to take advantage of price match guarantees or to see (more…)
Retail ecommerce sales in Asia-Pacific will hit $877.61 billion in 2015, up 35.7% from 2014. For the first time, the region will not only have the largest digital retail market in the world, but its share of global retail spend will also reach 52.5% – the first time it holds an (more…)
Online retail sales have seen their biggest ever growth in November spurred by growth in m-retailing for seasonal shopping.