Aside from store closures, department store giant Debenhams has unveiled a turnaround strategy for its retail business, based around mobile – but there is a lot of work to do if its current site is anything to go by.
The bounce in Easter shopping in the High Street failed to materialise, but it has been a boon for mobile.
With retail analysts predicting an “Easter sugar rush” for the high street, it looks like the holidays may well be a boom for mobile – but it could also be an opportunity to drive home the link between mobile and the high street.
A year after overhauling its website, contemporary homeware retailer Joseph Joseph has seen significant growth in online sales, especially mobile.
Timberland is looking to identify a new audience of fashion conscious, outdoor loving, city dwellers and entice them into the shoe brand’s stores and partner stockists using mobile location intelligence.
ASOS has reported a massive 35% sales rise in the year to April 2017, outstripping all rivals in the sector, driven by a weak pound and the company expertly tapping into the mobile and social habits of its youth shoppers. The Brexit vote in June 2016 and the subsequent crash (more…)
Technology – and Brexit – is bringing to an end to the age-old British etiquette of queuing, at least for retailers. Research by retail consultants at Zebras Technologies suggests that transactions at manned, stationary POS check-outs have fallen from 71% 52% today.
With one week to go, it is interesting to see that the thrust of the mobile sessions at IRX2017 at the Birmingham NEC 5-6 April lies not in mobile, but in where mobile now fits with the real world of bricks and mortar. The idea that mobile commerce is some (more…)
Pets at Home is the UK’s leading specialist retailer of pet food, pet products and pet-related services, operating 431 superstores, 391 veterinarian practices, and 246 grooming salons nationwide, as well as a popular website. The company has enjoyed significant growth over the past few years, and expects to open a (more…)
Nottinghamshire market town Mansfield has become the first centre to upgrade to Rewarding Visits technology, which will see its shopping areas transformed into ‘digital high streets’.
Domino’s Pizza Group [IRDX RDOM], which has unveiled its full-year results this week, is seeing three quarters of its pizza orders being made through mobile – up 31% on last year.
Ocado, one of Britain’s leading online retailers, delivering to over 70% of the UK population, is investing in relationship management technology to deliver a better and more engaging experience through mobile, social and email.
British clothing retailer Boden has turned to personalisation to make its customer experience more relevant to different segments of online shoppers – and seen a 18% rise in add to basket rates.
Just 8 months after its launch, DPD’s YourDPD app has chalked up a major landmark with its 1 millionth user download.
Spreadshirt, the novelty t-shirt platform, says it has “skyrocketing mobile traffic and sales numbers”. Spreadshirt experienced more than 40% growth in smartphone orders in 2016 compared to 2015. This increase reinforces the company’s plans to continue their steep investments in their mobile strategy and broaden the focus on enhancing and (more…)
A third (32%) of the UK’s top retailers don’t have a mobile shopping app, reveals the new State of Digital Commerce report launched today by Episerver, which examines the retail and ecommerce trends set to shape 2017. The report analyses the mobile presence of 100 top UK retail brands and (more…)
UK shoppers will spend £67bn online in 2017, of which £27bn will be via mobile devices, according to new research. Spending over mobile will be 26% ahead of 2016, as UK shoppers spend more over their smartphones than any other European market. Centre for Retail Research (CRR) analysis, produced for (more…)
Mobile makes shopping in store and online much more convenient, but one unforeseen upshot is that it encourages spontaneous spending, which shoppers come to quickly regret – and then return goods worth billions of pounds.
Shaped by the shifting tides of discerning customer demands and digital investment, the retail landscape is caught in a constant cycle of evolution. Adam Croxen, Managing Director, Future Platforms, shares his insight on how developing mobile loyalty can surprise and delight both retailers and consumers alike.
O2 has become the first mobile company in the UK to offer car insurance with the launch of its O2 Drive proposition, along with additional telematics proposition O2 Drive – Box on Board, which helps responsible young drivers get on the road.