The shift toward mobile shopping continues, with 40% of UK online retail sales in Q4 2014/15 – that’s November to January – completed through tablets and smartphones, according to the latest research from IMRG and Capgemini : up from 37% in the previous quarter.
A doughnut vendor’s sales have shot up 150% thanks to an out of home (OOH) advertising first – serving promotions in real-time, and then taking payment using live point of sale (PoS) information at London’s Piccadilly Circus.
Mobile payments are hot. Not only has it been talk of the town at Mobile World Congress, but every man and his dog is talking about the growing importance of mobile payments to business.
Shoe emporium schuh is to offer customers free social Wifi with easy one-off log in to provide customers with a better-connected service and to help manage its own stock taking.
Online shoppers are increasingly frustrated with e-commerce, with poor mobile experience from most brands being their biggest bugbear, finds a study of UK consumers by Dyn.
With more and more traffic coming from mobile – and more importantly, with more and more customers wanting to interact with retailers through mobile – etailers must understand what customers want and react quickly, Lysa Hardy, CMO at NBTY Europe tells us ahead of her mobile keynote at IRX15 on (more…)
As many as a quarter of online SMEs are going to go mobile in 2015, reveals eBay , which is good news for consumers and for developers.
Homebase has revamped its smartphone and tablet apps to support “its intent to create a more inspirational and digital experience for its customers” on the back of seeing more than 50% of its web traffic coming from mobile.
The rise of Android in m-retailing continues. Outdoor accommodation specialist Pitchup.com has released sales figures for January 2015 showing that, for the first time, Android smartphones are outperforming Apple’s iPhone in terms of revenue.
House of Fraser has launched a new Android app designed to cater for the increasing number of mobile shoppers using Android devices.
Most retailers now ‘get’ mobile, but turning theory into practice is being hampered by ‘desktop first’ thinking. So believes Stuart McMillan, Deputy Head of E-commerce at Schuh , talking exclusively to Internet Retailing ahead of his presentation at Internet Retailing Expo on 25 March.
UK retailers are significantly ahead of European counterparts, France and Germany, when it comes to uniting the online and in-store shopping journey with apps. In Q4 2014, Amazon and Argos were the leading large retailers in UK app downloads, with both placing particular emphasis on creating an easier shopping process (more…)
Multi-brand digital retailer Shop Direct has launched a new Very.co.uk iPhone app to give its customers an easier, more engaging user experience and marks the company’s first foray into transactional apps. The app includes cutting-edge – and increasingly popular – image recognition technology that allows shoppers to take snaps of (more…)
Christmas was a boon for online retailing, but as the data is sifted through it appears that retailers are still falling short of delivering a satisfactory mobile experience. Recent high profile failures and lack of responding to the consumer move to mobile browsing are a particular concern.
Mobile traffic as a proportion of all online traffic has continued to see points above 50% in January according to the latest figures from Affiliate Window , but traffic and sales through mobile devices was down last month compared to December.
We’re running a regular series of previews ahead of Internet Retailing Expo (IRX 2015) focusing on different aspects of the events and speakers. Today our focus is on the Mobile Conference. Mobile is the key driver beyond ecommerce growth. Shopping over smartphones and tablet computers is becoming hugely popular with (more…)
Mobile and social media are going to be the biggest drivers of e-commerce in 2015 if you extrapolate how they performed not just in the Christmas period, but also across the whole of 2014, suggests analysis by personalization company Monetate .
The run up to Christmas this year was dominated by Black Friday and Cyber Monday – and the growth in e-comm sales across these two days is in part down to a 35% boom in mobile retailing, believes Facebook and online retailer AO.com .
iPhone, Android and iPad retail app transactions between 21st of November 2014 and the 4th of January 2015 were up 40% on the same period last year, as shoppers increasingly became mobile.
Marks & Spencer (M&S) is set to trial a digital coffee stamp card app in 58 of its Hot Food on the Move and Cafes in the Greater London area to reward customers for their loyalty.