One of the UK’s largest shopping centres, Trinity Leeds, is installing beacon technology to make it what owners Land Securities believes to be the “UK’s most digitally enabled retail and leisure destination”.
Oasis is enabling visual search technology on its website. Using Snap Fashion technology, Oasis customers can simply take a picture of their favourite style icon or someone wearing something they like with their mobile phone and then search online for garments that are similar to one that they have a (more…)
According to latest data from GfK’s Mobile Insights, more than half (55%) of smartphone users visited retail sites or apps from their device in July 2014. Here are 10 killer facts about them that the research threw up. 1. Smartphone retail site users visited on average four retail sites in (more…)
UK consumers are losing patience with out-dated shop floor customer service, according to research released from Red Ant. And technology is the key to making it better.
While Britain’s love of the high street remains strong, the physical and virtual shopping worlds are merging as younger, tech savvy consumers increasingly use their smart phones to unearth the best deals – and they are happy to share their personal data in return for offers.
52% of traffic to retail websites now comes from mobile devices of one form or another, outstripping traditional desktop traffic for the first time, figures from IMRG and a series of retailers suggest. To give it context, in 2010 it was 3%.
Mobile shopping continued its upward climb across August, with the latest Affiliate Window monthly benchmark showing that some of July’s downward tip has been reversed, with almost all stats for m-commerce pointing up.
Shop mannequins coming to life has been a long running theme in sci-fi show Dr Who, occurring at least three times since 1970. But now it has become a reality, albeit less threateningly, with beacon company Iconeme installing Bluetooth beacons in shop dummies to engage consumers in a more ‘human’ (more…)
New research finds that 53% of UK consumers would never use mobile banking services, while many avoid using any mobile financial services at all – including Paypal, money transfer apps and even shopping websites.
Online food ordering site hungryhouse.co.uk has found that you may be able to tell more than you think about a person’s food cravings, based on what mobile phone they use.
Convenience store chain One Stop is introducing SMS and email couponing to make it quicker and easier for customers to redeem offers in store using their mobile phones.
The latest Affiliate Window benchmark of mobile sales and ad conversions finds that sales through mobile devices rose steadily between June and July, with 24,000 sales each day in July coming from mobile devices, 8800 of them via smartphone.
Browsers flipping through Argos’s latest catalogue can now see more than ever by scanning more than 300 pieces of augmented reality content. By using the Argos Scan function in the existing Argos app, already downloaded by more than 8m customers, smartphone and tablet users can scan the marked pages or (more…)
Domino’s today predicted that mobile would become its leading sales channel in 2015. Online sales now account for almost 70% of Domino’s UK pizza sales – with almost 40% of them placed using mobile devices, the takeaway company said as it reported half-year results. Online sales at Domino’s Pizza Group (more…)
Shopping centre developer Hammerson is concentrating on digital technology, and in particular mobile, as it looks to drive both footfall and retail sales, improving rental values as a result. The property business said, in half-year figures out today, that there was “an increasing recognition from retailers of the importance of (more…)
More people than ever before are shopping online – driven increasingly by mobile, with nearly half of mobile users (48%) making purchases online regularly. In addition nearly 1 in 5 browse products online before buying in stores. Taken together, more than 70% of mobile consumers shop online.
The deal forged between former tech enemies IBM and Apple that will see IBM tweak its enterprise mobility solutions and apps to work really well on Apple devices is set to have a big impact on retail.
eBay is seeing fast growth in its customers’ use of mobile to buy – and predicts this can only grow, and quickly. In the last quarter alone, the company eBay saw 6.6m new customers buy from it through mobile devices. Its app was downloaded 20m times during the period, adding (more…)
With the hottest day of the year upon us, it is time to start thinking about… Christmas. And, according to IBM, retailers must start thinking seriously about customer journeys and start to make sure that their websites are fully optimized, work in line with their apps and how all this (more…)
Mobile shopping has seen a boost in June 2014, according to the monthly benchmark figures from Affiliate Window. According to its numbers, 24,000 sales each day in the UK originated from a mobile device, with 8650 of these being from smartphones, the rest from tablets.