Amazon has had it’s most successful Christmas trading period yet, shipping more than 1 billion products worldwide and accounting for 38% of online sales – and almost three quarters of them were mobile. According to Amazon , shopping on Amazon’s free app grew by 56% this Christmas season, with shoppers on (more…)
While retail brands continue to battle over offering an increased level of personalisation to their customers, 52% of shoppers that have followed up on a personalised offer have been left disappointed or empty handed. A recent survey carried out by HSO revealed that over half (52%) of those polled (more…)
CAKE, a London-only app for booking and digitised payments and rewards has partnered with London restaurant,Tom’s Kitchen, to provide his customers the enjoyment of dining out without any hassles. With CAKE, customers can easily book tables, split their bill and pay, plus earn credit back instantaneously. Customers can also leave (more…)
Christmas Day is rapidly emerging as one of the hottest online and mobile shopping days, with shoppers eager to use their new devices and redeem gift cards instantly on the big day itself. IMRG, supported by SimilarWeb data, estimates that total spend on online retail sites on Christmas Day will (more…)
The launch of Amazon Go, the trial grocery store in Seattle in the US demonstrates not only the possible near future of the bricks and mortar store but also shows how the retail giant understands what consumers want.
Shane Finlay, Director of Retail Industries, SAP outlines how Black Friday has shown that far from killing it, the mobile has made the High Street more relevant than ever.
92% of the UK’s top 50 retailers have websites built for mobile, but are missing out on £2bn in online revenue each year due to slow load times on web and mobile and not having guest checkouts.
Vincent DeGennaro, General Manager EMEA, SOASTA, offers some last minute advice on how to be ready for Black Friday – and the growing idea of ‘constant peak’ It was Benjamin Franklin that famously stated that: “By failing to prepare you are preparing to fail”. If ever there were an occasion (more…)
An estimated two million people in the UK have shopped online after drinking, with mobile phones making it easier than ever to drink, click and buy. Among the best drunken purchases admitted to in the survey are a new car, expensive holidays, exotic animals and even a didgeridoo or two.
In spite of the continuing economic uncertainty facing the UK – particularly following the Brexit vote in June and now a Trump presidency – online retail sales have been far stronger than anticipated so far in 2016, driven in a large part by mobile according to data from IMRG and (more…)
Department store Debenhams has seen a rise in ecommerce sales driven by mobile, which it has invested heavily in to deliver a state-of-the-art cross channel experience to customers.
Just in time for Halloween, research shows that the nation’s love for shopping anytime, anywhere on mobile is fuelling a ‘Vampire Economy’ – which is boosted when the clocks go back – with one in three UK shoppers saying they now spend more money shopping online at night than they (more…)
ASOS has reported a 26% rise in retail sales and says that mobile is critical to its success – and is part of the IRUK500 Elite retailer’s vision to “fundamentally change the way customers love and shop for fashion”.
Primetime TV programmes such as Peaky Blinders and the Great British Bake Off (GBBO) are responsible for triggering a significant rise in dual-screen shopping – the act of watching television whilst simultaneously surfing the internet on a laptop, tablet or smartphone – with a direct impact on small businesses selling kitchenware (more…)
Mobile sales are almost at 50%, compared to 31% this time last year, with conversion rates doubling year on year, the latest monthly benchmark figures from the IMRG Capgemini eRetail Sales Index reveal.
Fitness First, the global fitness club brand, has revealed in an exclusive interview with Internet Retailing that it has updated and ‘mobilised’ its brand through ‘CustomFit’, its fitness app, as wearables, mobile, health and commerce collide.
This week international gym chain Fitness First rolled out a new app that ‘mobilises’ its brand. In this day and age this is something increasingly important to all retailers and there is much that the retail world can learn from what Fitness First is attempting to do.
There is plenty to get the juices flowing for those coming to IRC 2016 on 12 October who want a practical insight into how to implement mobile and omni-channel services in the extensive workshop programme. Here are the highlights for those looking to plan how to get the most from (more…)
Amazon Dash, Amazon’s smart button for ordering selected branded groceries, was launched in the UK last week claiming to bring convenience to consumers by enabling them to replenish products at the touch of a button. But is it making things more expensive for consumers?
The fashion world is opening its door for the annual New York Fashion Week on the 8th September to parade the latest trends and styles of the season. The event will attract A-listers, industry insiders and shoppers alike, who are all able to view a livestream of the catwalk on (more…)