Retailers are losing out on online sales through a lack of trust and reliability, but mobile can help

Retailers need to do more to demonstrate their reliability and trustworthiness if they want to encourage more shoppers to spend larger amounts online – and mobile can help deliver that, according to new research. A recent study of 1000 UK consumers, conducted by full service e-commerce agency, PushON, found that customers would (more…)

IRX2018 PREVIEW The latest retail technologies and expert views on omnichannel, mobile, marketing and more

international markets

InternetRetailing Expo (IRX) and eDelivery Expo (EDX) 2018 are just around the corner. Join them from March 21-22 at the NEC Birmingham for two days of thought-provoking discussion, events and content on the hottest retail topics, delivered by hundreds of big brand speakers and exhibitors across the multichannel retail and (more…)

Increase flexibility and embrace loyalty tech or risk failure, experts warn

As the digital revolution pushes ahead, retailers are being warned to prioritise disruptive innovation in 2018, or risk being displaced. Retail businesses are under continuous pressure to stay relevant as consumer expectations keep evolving at a time when customers can switch between competitors at the swipe of a smartphone. Research shows (more…)

Austria’s MediaMarktSaturn opens Europe’s first cashier-less consumer electronics store

See I told you: everyone is at it. Hot on the heels of Co-op rolling out scan, pay and leave technology, Europe’s largest consumer electronics retailer MediaMarktSaturn in Austria has opened the first cashier-less electronics store. In partnership with MediaMarktSaturn, MishiPay has opened Saturn Express – in Innsbruck, Austria at the popular (more…)

IRX 2018 INTERVIEW Sarah Davies of Google on being mobile-first to take on the marketplace juggernauts

international markets

Sarah Davies, a partner lead at Google, is speaking at InternetRetailing Expo (IRX 2018). Ahead of the event, she spoke to InternetRetailing on transforming a business into a mobile-first champion amongst the competition of multichannel juggernauts’ such as Amazon and Google. IR: At IRX 2018 you will be discussing the importance of a (more…)

Shopping apps see mobile account for half of online sales in Europe

Dedicated shopping apps are driving widespread mobile success for European retailers, according to Criteo’s Q4 Global Commerce Report. When retailers prioritise app optimisation in addition to mobile web, the performance gains are substantial. The study revealed that retailers with a shopping app see half of online transactions taking place on mobile (more…)

High-Street footfall wanes as retailers fail to invest in technology

High-Street footfall

In-store footfall is falling more vigorously than previously thought and retailers with brick-and-mortar stores need to invest in technology now to stymie the drop. According to Springboard December monthly year-on-year footfall figure was significantly below the three-month rolling average of -1.9% and the twelve-month rolling average of -0.7%, meaning this is decline (more…)

Mobile taking lion’s share of ecommerce, but many retailers still aren’t mobile first, study warns…

mobile vs desktop usage

Smartphones continue to play an important role in the ecommerce game, overtaking desktop for sales and popularity. Yet, retailers are failing to turn their strategies towards being mobile-first to tap into this mobile shopping boom. So finds The Mobile Method: The Apps Commerce Outlook for 2018 research presented by Shopgate. According to (more…)