More than 7,000 visitors, including retailers from around the world, are expected at this year’s Internet Retailing Expo (IRX) on 25 and 26 March at the NEC – and there is a lovely mobile track that will explore the latest developments, trends and ‘learnings’ about mobile.
The importance of retailers offering customer free wifi has been underlined by a $5million investment led by notable retail luminaries as Sir Terry Leahy, Bill Currie, Iain MacDonald and Bob Willett from the William Currie Group with participation from Juno Capital a leading Angel Syndicate in social wifi company Purple (more…)
Virgin Hotels, the lifestyle hotel arm of Virgin Group, has introduced Lucy, a mobile app that allows guests to integrate their device into their hotel experience.
More than 1 billion people worldwide will use a tablet in 2015, according to new figures from eMarketer, representing nearly 15% of the global population and more than double the number of three years ago. By 2018, the number of tablet users in the world will reach 1.43 billion.
Hughes Electrical, the second largest independent electrical retailer in the UK, is deploying Ruckus Smart Wi-Fi technology across its retail outlets to allow better access to information for its mobile customers in store and to connect and demonstrate hundreds of in store multi-media consumer electronic products, such as Smart televisions, (more…)
The use of beacon-enabled marketing is expected to increase dramatically in 2015 as it continues to move to the forefront of major retailers’ strategies, including McDonald’s, Neiman Marcus and Macy’s in the US. However, it is more than just the physical retailers who will be able to benefit from this (more…)
Just as the rest of us start to try and tone up after a month of excess, Total Gym Fitness, a leading privately-held supplier of functional and bodyweight training equipment, is looking to boost mobile conversion rates using TouchGuides on smartphones.
It’s the time of year when we like to take a breath and look ahead to the exciting trends for the coming year. Here Jonathan Heap, CTO at NN4M outline what he thinks are the six big things retailers can expect to see from mobile this coming year
Black Friday in the US saw an explosion of barcode scanning, with some retailer apps seeing a 40 times increase. According to scanning tech company Scandit, consumers scanned more than 4.5million barcodes on Black Friday alone with its solution.
National Express Group’s rail franchise c2c is improving operational performance and customer experience, with a series of developments around mobile developed by IBM.
The number of smartphone users worldwide will surpass 2 billion in 2016, according to new figures from eMarketer – after nearly getting there in 2015. Next year, there will be more than 1.91 billion smartphone users across the globe, a figure that will increase another 12.6% to reach nearly 2.16 (more…)
Following their surprise tie up back in July, Apple and IBM have announced the first tranche of products aimed at combining Apple’s consumer devices with IBM’s enterprise capabilities.
With the festive season rapidly approaching, bargain hunting has never been easier as customers can browse, compare prices and ultimately purchase gifts without ever having to brave the High Street, says Helmut Okike from Omlis.
Mobile is taking an ever greater share of the e-commerce pie, but offering a poor user experience on mobile can put people off the channel. Frank Bobo, Senior Vice President, Digital Element, discusses how intelligent use of mobile context is the next step to getting more from mobile
Retailers are not fully exploiting mobile commerce as they are not developing for Android to the same degree that they do for iOS – and this could cost them dear, warns developer NN4M, as it publishes a white paper on Android – facts backed up by our own IRUK top (more…)
Sainsbury’s is trialling a new app designed to link the store and online experience. The new shopping app enables customers to fill their shopping basket via their smartphone before they arrive at the store, scanning barcodes from any product or adding items from Sainsbury’s website. It is designed to navigate (more…)
Delivery company Hermes has seen a large number of retailers sign-up to its new free app service, which has been designed to enhance the customer delivery experience during the peak season and improve customer satisfaction. Hermes Parcel Manager can be used when buying items from a wide range of retailers, (more…)
Turkish Airlines has upped the ante in using mobile with a suite of apps that allow the 39 million passengers that fly with it annually to completely mobilise their travel planning with the airline.
A UK-wide survey of 2,000 people has found Londoners are the happiest to share their location data with brands, as long as they receive relevant deals in return.
According to research commissioned by Samsung Electronics and prepared by the Centre for Retail Research (CRR), 2014 is set to be the year that the wearables sector begins making a significant economic impact with its predicted value across the UK, Germany, Spain and the Netherlands likely to hit £924.2 million (more…)