Retailers such as Kohl’s and Urban Outfitters are using mobile to drive their business development “at the speed of consumers” as smartphones become not only the customer’s channel of choice, but also the developers.
Apple’s iPhone X and its facial recognition gained all the headlines last week, but at the same time in China, a fast-food joint also introduced it. Is this going to be the next wave of m-commerce? Dave Gurney, Managing Director, Alchemetrics thinks it is
Lorna Crowley, Head of Marketing at Engage Hub, considers how the communication channel of choice for customers will fair in the time of virtual, voice activated assistants. “Alexa, have you been bought more than 11 million times?” The answer to this question is a simple, yes. By January 2017, that (more…)
Retailers beware, the new iPhones are coming your way. Half of existing UK iPhone users say they want the new Apple iPhone X, according to a consumer surveyconducted immediately after news of the product was released last night. A further 39% want “to find out more first”. “This represents a resoundingly successful launch”, says Guy Potter, Head (more…)
Online supermarket Ocado says it is the first UK supermarket to launch an app for the voice-controlled Amazon Alexa. The development means customers can now use Alexa to add new items to their Ocado shopping list as soon as they realise they need them. In addition, the Ocado app, available (more…)
As consumers become ever-more mobile centric, two things are going to hold them back: crummy networks and poor battery life. Well now at least one of those could be solved, simply by ‘powering up your pants’.
No longer just a sci-fi dream, virtual reality and artificial intelligence are here, and new research has revealed they are working Britain’s 45 million smartphone owners into a frenzy.
Artificial Intelligence is powering innovation in retail, according to new rankings from Webloyalty. It finds the top 50 retail technology initiatives of the last year, with innovations around artificial intelligence (AI) in customer communication and supply chain operations claiming numerous spots on the list.
Retail sales aggregator Lovethesales.com has launched a new Machine Learning (ML) platform to classify and categorise over one million products on its website, at a speed that could change the face of traditional merchandising. It completes a task that would take a team of 10 four years to complete, in (more…)
The Yoox Net-A-Porter Group has announced the opening of a new Tech Hub in White City which it says shows its commitment both to London and to the UK. Five hundred staff will initially be based at the online luxury fashion retailer’s hub, with 100 more jobs to be created (more…)
Progressive Web Apps (PWAs) are set to take off in a big way, and are an ideal solution for organisations wanting a better performance from their incumbent traditional apps, according to Will Morris, a digital strategy expert at Alchemy Digital
In a major international survey of Western consumer attitudes towards artificial intelligence (AI), when asked if they would be more open to using more AI if it helped save time or money, a healthy majority (60%) of British consumers agreed.
Gatwick Airport is supporting the first ever international airport ‘hackathon’, which will challenge programmers and computer coders to improve passengers’ travel experience by developing innovative ideas for new apps over a period of 48 hours.
Profits at Top Shop have plummeted by 79% and New Look as taken a huge hit: as Brexit uncertainty continues and shopping habits change, the High Street’s decline is increasing – and only mobile can save it, experts warn.
85% of consumers in the US, UK, China, Japan and Malaysia want theme parks to use artificial intelligence (AI) systems for ID verification so their visits are as trouble-free as possible, a survey by Omnico has found.
One of the highlights of Apple’s World Wide Developer Conference was the launch of HomePod, the company’s much-anticipated voice controlled speaker – but what does it mean for retail?
Tesco has teamed up with Google Home to allow Home users to add things to their Tesco shopping basket via voice. It also marks a fundamental shift in the grocery business.
Concerns about security breaches have been revealed as the biggest fear among consumers when it comes to deciding whether to download a retail app, according to research.
The delivery industry faces a massive shake-up today as Sorted, a new game-changing app, launches with a promise to put both retailers and consumers in charge of the delivery experience.
Apple Watch sales doubled last year, and smart speakers such as Amazon Echo will be a £7bn market within 5 years. But are consumers and retailers ready for the revolution in shopping habits they will bring, asks e-commerce specialist David Jinks, head of consumer research at Fastlane International