Austria’s MediaMarktSaturn opens Europe’s first cashier-less consumer electronics store

See I told you: everyone is at it. Hot on the heels of Co-op rolling out scan, pay and leave technology, Europe’s largest consumer electronics retailer MediaMarktSaturn in Austria has opened the first cashier-less electronics store. In partnership with MediaMarktSaturn, MishiPay has opened Saturn Express – in Innsbruck, Austria at the popular (more…)

IRX 2018 INTERVIEW Steph Osiol of Google on achieving seamless shopping experience in the ‘non-line’ world

international markets

Ahead of this year’s InternetRetailing Expo (IRX 2018) and Delivery Expo (EDX 2018), Steph Osiol, industry manager of Google  spoke to InternetRetailing on shopping experience from customers’ point of view and how retailers can bridge a gap between physical and online shopping experience in their endeavour to deliver a seamless one across all channels. (more…)

MOBILE WORLD CONGRESS Pizza Pronto; Everyone’s a Go store; some interesting things to do with messaging; and more…

The world’s biggest mobile phone event, Mobile World Congress, is underway this week in a surprisingly snowy Barcelona and there have been some interesting things on show for retailers. Despite its size, there emphasis is still very much on mobile tech and the whole thing is a bit self-congratulatory – (more…)

… while TfL starts process to select partner ahead of plans to install mobile infrastructure on London Underground

Transport for London (TfL) has started the process to select a long-term wireless infrastructure partner to support its plans to transform connectivity across London – making it even easier to shop on your mobile while travelling. The first stage of the project will be to install mobile infrastructure on the (more…)

Fat Face launches ‘shop your way’ omni-channel strategy and logs best Christmas ever

Leading lifestyle clothing retailer Fat Face is the latest fashion retailer to embrace omni-channel, implementing its ‘shop your way’ strategy to meet growing demand from customers who are using multiple channels. And it has paid off in spades: the new eCommerce platform launched in November and Fat Face subsequently recorded (more…)

89% of travel booking traffic comes from mobile – far outstripping m-commerce use in mainstream retail

last minute booking

Some 60% of travel companies bookings take place via their mobile apps and 89% of last-minute booking traffic comes from a mobile, finds the latest  Travel Insights Report, which analysed booking data from over 1,800 travel advertisers globally. Looking at more than 3 billion bookings across desktop, mobile sites and (more…)

Amazon Go opens its doors to the public – are we seeing the future of retail?

Amazon Go

Amazon  has opened the doors of its first artificial intelligence-powered Amazon Go store in downtown Seattle to the public, enabling shoppers to use their smartphones to experience checkout-free shopping. Amazon – which has already revolutionised digital e-commerce – has taken a similar approach in its bricks-and-mortar venture. The ground floor store (more…)

Heathrow’s new augmented reality app exceeds family use target

Heathrow airport’s new augmented reality family travel app –  Around the World with Mr Adventure – has seen an impressive level of customer engagement, beating all expectations the airport had for its launch, the airport says. Part of Heathrow’s campaign to reach beyond business travellers, the “family-focused” airport decided to embrace (more…)