Businesses and brands that make the best use of new technology are more likely to build a loyal customer base, according to new research. Augmented reality (AR) leads the way as the technology people most want to engage with, as 50% of UK consumers say they would be more likely (more…)
The launch of the smartphone and wider “connectivity” are seen as the most significant technology breakthroughs during the past 25 years, a survey has revealed.
With the trend towards Artificial Intelligence (AI) advancing, there is a sense of confusion surrounding business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS, a leader in analytics, has revealed that while nearly two-thirds (65%) are convinced AI can generate (more…)
Vodafone has opened up its Internet of Things network to consumers, in a move that will allow them to connect items from their cars to their briefcases and their pets to the internet. The mobile operator says its V by Vodafone network is the largest of its kind in the (more…)
Amazon has added augmented reality features to its iOS app across Europe, allowing shoppers to view certain goods in place in their homes.
According to some reports, 80% of companies either use chatbot technology already, or wish to implement it by 2020. They are playing an increasingly important role in marketing and customer engagement, especially amongst millennials, whose interaction is highly dependent on technology.
Global app downloads in both iOS and Android continue to go from strength to strength – with consumers spending more than ever on them.
Retailers such as Kohl’s and Urban Outfitters are using mobile to drive their business development “at the speed of consumers” as smartphones become not only the customer’s channel of choice, but also the developers.
Apple’s iPhone X and its facial recognition gained all the headlines last week, but at the same time in China, a fast-food joint also introduced it. Is this going to be the next wave of m-commerce? Dave Gurney, Managing Director, Alchemetrics thinks it is
Lorna Crowley, Head of Marketing at Engage Hub, considers how the communication channel of choice for customers will fair in the time of virtual, voice activated assistants. “Alexa, have you been bought more than 11 million times?” The answer to this question is a simple, yes. By January 2017, that (more…)
Retailers beware, the new iPhones are coming your way. Half of existing UK iPhone users say they want the new Apple iPhone X, according to a consumer surveyconducted immediately after news of the product was released last night. A further 39% want “to find out more first”. “This represents a resoundingly successful launch”, says Guy Potter, Head (more…)
Online supermarket Ocado says it is the first UK supermarket to launch an app for the voice-controlled Amazon Alexa. The development means customers can now use Alexa to add new items to their Ocado shopping list as soon as they realise they need them. In addition, the Ocado app, available (more…)
As consumers become ever-more mobile centric, two things are going to hold them back: crummy networks and poor battery life. Well now at least one of those could be solved, simply by ‘powering up your pants’.
No longer just a sci-fi dream, virtual reality and artificial intelligence are here, and new research has revealed they are working Britain’s 45 million smartphone owners into a frenzy.
Artificial Intelligence is powering innovation in retail, according to new rankings from Webloyalty. It finds the top 50 retail technology initiatives of the last year, with innovations around artificial intelligence (AI) in customer communication and supply chain operations claiming numerous spots on the list.
Retail sales aggregator Lovethesales.com has launched a new Machine Learning (ML) platform to classify and categorise over one million products on its website, at a speed that could change the face of traditional merchandising. It completes a task that would take a team of 10 four years to complete, in (more…)
The Yoox Net-A-Porter Group has announced the opening of a new Tech Hub in White City which it says shows its commitment both to London and to the UK. Five hundred staff will initially be based at the online luxury fashion retailer’s hub, with 100 more jobs to be created (more…)
Progressive Web Apps (PWAs) are set to take off in a big way, and are an ideal solution for organisations wanting a better performance from their incumbent traditional apps, according to Will Morris, a digital strategy expert at Alchemy Digital
In a major international survey of Western consumer attitudes towards artificial intelligence (AI), when asked if they would be more open to using more AI if it helped save time or money, a healthy majority (60%) of British consumers agreed.
Gatwick Airport is supporting the first ever international airport ‘hackathon’, which will challenge programmers and computer coders to improve passengers’ travel experience by developing innovative ideas for new apps over a period of 48 hours.