Retailers need to embrace next generation technology such as artificial intelligence (AI) and augmented reality (AR) if they want shoppers to continue using their apps, new research has found. The study found that nearly 30% of consumers would like to see more innovation in mobile apps, so that they provide (more…)
Consumers want apps, AI, VR, chatbots and all the latest ways to make interaction with retailers slick and easy. But it’s a real challenge for the retailers to deliver. Nick Black, CEO of Apadmi, looks at what consumers want and how retailers might start to meet these demands
O2 has become the first mobile company in the UK to offer car insurance with the launch of its O2 Drive proposition, along with additional telematics proposition O2 Drive – Box on Board, which helps responsible young drivers get on the road.
Who needs an array of Amazon Dash buttons next to their washing machine, larder and toilet? Not me – and now I don’t need as the retailer has virtualised them, adding to them to the Prime App. mobile and website. Amazon Prime customers can now create buttons for millions of (more…)
Fed up of long queues to check in and out of hotels? Well your phone is here to help. Hot on the heels of Amazon’s vision of a queue-free shop, a new application of Ensygnia’s award-winning and patented Onescan smartphone process will allow travellers to simply scan a code in (more…)
The last great retail paradigm shift was the introduction of the shopping trolley. But that is all set to change with the combination of IoT and mobile, says Paul Winsor, Director of Market Development, Retail and Services Industries, Qlik
There is a vast opportunity for businesses to harness SMS-powered chatbots to enhance customer satisfaction and ultimately evoke better overall customer loyalty.
The UK’s retail market could be boosted by as much as £1bn a year, if consumers were given access to mobile based visualisation technology that allowed them to virtually place products in their own homes before committing to costly purchases, research has found.
Retailers in the home décor market could be losing out on close to £1bn in revenue due to consumers putting off purchases because they can’t picture what products will look like in their homes, according to new research – but mobile holds the key to bridging that gap. The findings were (more…)
Putting VR to use to let consumers try things before they buy using their mobile is reaching beyond the world of interior design and into mainstream retailing with the launch of Mobile Tap’n Try from Zuzapp. This innovative mobile solution empowers mobile shoppers to digitally try and buy products directly (more…)
The launch of Amazon Go, the trial grocery store in Seattle in the US demonstrates not only the possible near future of the bricks and mortar store but also shows how the retail giant understands what consumers want.
Leading retailers globally are increasing their investment in IT systems, with mobile climbing up the list of investment priorities as it offers a better return.
Would be interior designers can now try out their wackiest ideas of furnishings from furniture company Pixers thanks to Google’s Tango augmented reality technology.
With 84% of its online traffic coming from mobile, Mothercare and sister brand Early Learning Centre have revamped their websites to use more omni-channel-friendly ‘endless aisle’ technology and the retailer is reporting a 40% week-on-week growth in revenues thanks to the trial.
Tesco is testing contactless, paperless receipts in two stores in Harlow, Essex, sending them to the user’s Tesco app instead, as the retailer looks to make its whole check out process more digital.
The rise of ‘chatcommerce’ continues. Not only has Amazon launched its Echo services that, among other things, lets shoppers tell Amazon what they want to buy, but Mastercard is now launching an artificial intelligence (AI) bot platform that allows consumers to transact, manage finances, and shop via messaging platforms.
We’ve seen a lot about how mobile impacts consumers, we have also dwelt on how mobile can empower retailers in the in-store environment – but it is also playing a critical and money-saving role in the supply chain for retailers. Here Paul Swaddle, Chairman, Pocket App, outlines how
The ‘Uberisaiton’ of retail has long been spoken about in technology circles, but now it has taken something of a literal step into reality with a new service offering to integrate Uber ordering into retailer websites so shoppers can order a cab to take them to the store.
How much impact will augmented reality have compared with virtual reality in the retail environment? That’s the question that GoInStore co-founder, André Hordagoda keeps asking himself. So what’ the answer?
A picture paints a thousands words – a video tour many more. That is the thinking behind a new ‘Book by video’ service being trialled on UK Ariport Car Parks site and app, which could usher in a new era in how people shop, especially on text-unfriendly mobile screens.