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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

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INTERNET RETAILING AWARDS The judges are in session…
May 14, 2013 – 12:54 pm | No Comment
INTERNET RETAILING AWARDS The judges are in session…

The conclave of judges for the Internet Retailing Awards – sponsored by Venda – has gathered and are considering the entries to the ten categories in this year’s awards and we expect to see …

Camden council to boost local businesses with launch of free public wifi
May 14, 2013 – 10:39 am | No Comment
Camden council to boost local businesses with launch of free public wifi

Camden council will take a major step forward in enhancing digital services for local businesses, traders, retailers and residents through a new deal with Arqiva to deliver public wifi to streets and open spaces across …

TUI Travel puts holiday planning in the palm of the hand with app launch
May 13, 2013 – 3:56 pm | No Comment
TUI Travel puts holiday planning in the palm of the hand with app launch

As thoughts turn to summer holidays, TUI Travel, owner of Thomson, is going mobile, offering an app to its customers that can take them through from choosing a holiday, to getting to the airport and …

William Hill places 2390 of its bricks and mortar locations on the Digital High Street
May 13, 2013 – 1:48 pm | No Comment
William Hill places 2390 of its bricks and mortar locations on the Digital High Street

William Hill, the UK’s largest bookmaker, has placed all its 2390 high street retail location on the NearMe location based mobile application, confirming William Hill’s continued adoption of mobile technology to support the increasing demand …

10% of shoppers who want to use High Street indie shops put off by lack of mobile presence
May 13, 2013 – 1:39 pm | No Comment
10% of shoppers who want to use High Street indie shops put off by lack of mobile presence

Despite wanting to shop in bricks and mortar stores – especially boutique and independent shops – consumers are being put off because they simply can’t find them as they have no mobile or online presence, …

M8 integrates Booktable into its range of apps to help users find restaurants
May 13, 2013 – 12:09 pm | No Comment
M8 integrates Booktable into its range of apps to help users find restaurants

Local aavigation app M8 (your local ‘mate’ – geddit?) has added leading online restaurant review and booking service, Bookatable to its lineup of freely available features to allow M8 users to read reviews, book tables …

Over half of smartphone and tablet users shop via mobile every week…
May 1, 2013 – 3:53 pm | No Comment
Over half of smartphone and tablet users shop via mobile every week…

Almost two-thirds of smartphone and tablet users access websites on a daily basis and more than a half shop via their mobile device at least once a week, according to new research from e-commerce and …

… while study suggests 4G will accelerate mobile shopping
May 1, 2013 – 3:50 pm | No Comment
… while study suggests 4G will accelerate mobile shopping

Just over one third (34%) of smartphone owners will be ‘very likely’ or ‘likely’ to purchase more items from their mobile device thanks to 4G technology and faster internet connections, according to the latest eCustomerServiceIndex …

Shoppers to get free BT wifi at Fenwick department stores…
May 1, 2013 – 3:45 pm | No Comment
Shoppers to get free BT wifi at Fenwick department stores…

BT has signed an agreement with Fenwick Ltd giving shoppers free, unlimited wifi at its 11 UK premier department stores – visited by some 64 million shoppers annual, all of whom can now browse for …

… while free wifi is changing customer attitudes on the high street, says O2
May 1, 2013 – 3:44 pm | No Comment
… while free wifi is changing customer attitudes on the high street, says O2

High street retailers who offer free wifi look set to reap the benefits with one in seven people (14%) insisting wifi access is crucial for them to consider entering a coffee shop while one in …

Prostate Cancer UK turns to SDL to offer consistent user experience across digital channels and mobilise its donors
May 1, 2013 – 3:40 pm | No Comment
Prostate Cancer UK turns to SDL to offer consistent user experience across digital channels and mobilise its donors

Prostate Cancer UK has chosen SDL – the now parent company of bemoko – to help connect with supports and donors when they are on the move. The Sledgehammer initiative is a hard hitting …

Internet Retailing Awards 2013 need your nominations
May 1, 2013 – 3:35 pm | No Comment
Internet Retailing Awards 2013 need your nominations

The annual – and much coveted – Internet Retailing Awards, this year sponsored by Venda , are looking for nominations for this year’s gala dinner to rival the Oscars on 26 June. This year, the …

Three quarters of major UK retailers do not offer free instore wi-fi – and are missing out on vital customer data – finds new research
April 18, 2013 – 9:42 am | Comments Off
Three quarters of major UK retailers do not offer free instore wi-fi – and are missing out on vital customer data – finds new research

76% of major UK retailers do not offer free in-store wi-fi, according to new research from mobile marketing agency Sponge, and so are losing out on collecting rich data about their consumers that they can …

A world of cocktails – in your pocket
April 16, 2013 – 9:12 pm | Comments Off
A world of cocktails – in your pocket

In June 2011 at the annual WWDC in California a chance meeting between Danish app developers ignited a passionate app project that aimed to put the joy of cocktails into the pockets of cocktail fans. …

EE ups the 4G ante with speed gains
April 16, 2013 – 9:10 pm | Comments Off
EE ups the 4G ante with speed gains

Less than six months after it launched the UK’s first 4G mobile service, EE announced today that it intends to double the speed and capacity of its 4G network from this summer. At present, …

4G offers £1.8bn boost to UK retailing industry, says eBay, but retailers must act now
April 4, 2013 – 10:48 am | Comments Off
4G offers £1.8bn boost to UK retailing industry, says eBay, but retailers must act now

The arrival of universal 4G in Britain could boost the retail economy by around £1.8 billion over a year, according to new research revealed today by eBay. The boost represents a 113% year on year …

Arcadia Group to launch 5 new iPad apps as mobile sales skyrocket
April 4, 2013 – 10:44 am | One Comment
Arcadia Group to launch 5 new iPad apps as mobile sales skyrocket

Arcadia Group, the UK’s largest privately-owned retailer, is to launch five new iPad apps for its main high street brands – Topman, Burton, Dorothy Perkins, Evans, Wallis – as sales through mobile have grown by …

Compuware helps you know what your native apps are up to
April 3, 2013 – 3:33 pm | Comments Off
Compuware helps you know what your native apps are up to

Technology company Compuware has launched a free Mobile Application Monitoring Service, designed to let commercial app owners understand who is using them and how they are performing. The tool is designed to help refine user …

Here in my car… connected vehicles could accelerate m-commerce still further by 2017, study suggests
April 3, 2013 – 12:58 pm | Comments Off
Here in my car… connected vehicles could accelerate m-commerce still further by 2017, study suggests

Drivers in North America and Western Europe will be the next lucrative consumer market for m-commerce, apps and social media, with Juniper Research’s recent report predicting that a massive 20% of all cars will be …

Inspire on all channels – key themes from SoLoMo at IRX13
March 21, 2013 – 10:43 am | One Comment
Inspire on all channels – key themes from SoLoMo at IRX13

With Internet Retailing Expo 2013 continuing as you read this, we take a look at some of the key take aways from the SoLoMo (Social-Mobile-Local) session on day one. Look out in the coming weeks …