Progressive Web Apps (PWAs) are set to take off in a big way, and are an ideal solution for organisations wanting a better performance from their incumbent traditional apps, according to Will Morris, a digital strategy expert at Alchemy Digital
In a major international survey of Western consumer attitudes towards artificial intelligence (AI), when asked if they would be more open to using more AI if it helped save time or money, a healthy majority (60%) of British consumers agreed.
Gatwick Airport is supporting the first ever international airport ‘hackathon’, which will challenge programmers and computer coders to improve passengers’ travel experience by developing innovative ideas for new apps over a period of 48 hours.
Profits at Top Shop have plummeted by 79% and New Look as taken a huge hit: as Brexit uncertainty continues and shopping habits change, the High Street’s decline is increasing – and only mobile can save it, experts warn.
85% of consumers in the US, UK, China, Japan and Malaysia want theme parks to use artificial intelligence (AI) systems for ID verification so their visits are as trouble-free as possible, a survey by Omnico has found.
One of the highlights of Apple’s World Wide Developer Conference was the launch of HomePod, the company’s much-anticipated voice controlled speaker – but what does it mean for retail?
Tesco has teamed up with Google Home to allow Home users to add things to their Tesco shopping basket via voice. It also marks a fundamental shift in the grocery business.
Concerns about security breaches have been revealed as the biggest fear among consumers when it comes to deciding whether to download a retail app, according to research.
The delivery industry faces a massive shake-up today as Sorted, a new game-changing app, launches with a promise to put both retailers and consumers in charge of the delivery experience.
Apple Watch sales doubled last year, and smart speakers such as Amazon Echo will be a £7bn market within 5 years. But are consumers and retailers ready for the revolution in shopping habits they will bring, asks e-commerce specialist David Jinks, head of consumer research at Fastlane International
Speaking at IRX 2017, Michael Braybrook, director of enterprise solutions at intelligent mobile engagement company mGage, listed his top five mobile innovations. Here are his choices, and the reasoning behind them. Chatbots Chatbots, says Michael Braybook of mGage, can help businesses answer common questions around the clock. By interacting with (more…)
This week’s Facebook Developer Conference taking place in San Jose offers a clear insight into where the company is going and some of it makes interesting reading for retailers. We have already seen its chat bot payment announcement with Mastercard, but what else should retailers be looking at? Richard Windsor, (more…)
Baby boomers are just as eager to see next generation technology such as mixed reality and artificial intelligence being adopted by retailers as their millennial counterparts, according to a new retail report, with nearly three quarters saying they would use the platforms if they were offered.
The cathedral city of Gloucester has become the first UK city to become a digital high street – hot on the heels of Mansfield, which was the first UK town to go down this road, if you’ll pardon the pun – transforming the city’s main shopping areas, linking a mobile (more…)
It is easy to forget that people are still a crucial part of the ecommerce eqution and recruiting the best is vital to any etailer. When it comes to recruitment, bricks and mortar retailers arguably have an advantage over pureplay ecommerce vendors. A high street chain is, quite literally, a (more…)
Ahead of this year’s InternetRetailing Expo (IRX 2017) and eDelivery Expo (EDX 2017), we’re looking ahead to some of the technologies that will be on show at the event. Here are some of the highlights, and we’ll be bringing you more in the coming weeks. Worldpay is sponsoring the bar (more…)
Rant & Rave, a customer engagement specialists that works with the likes of Barclays, Sky and easyJet, has developed a customer feedback integration for Amazon Alexa, Amazon’s cloud-based voice service. For brands using Amazon Alexa, this will transform the way customer feedback is captured, enabling consumers to tell brands what (more…)
The Internet of Things (IoT) will be pivotal in shaping the experience-based retailer of the future, says Beecham Research in its new ‘Internet of Retail Market Brief’.
Just imagine the marketing potential of combining your CRM data with the 1.49 billion monthly visitors to Facebook and Instagram to find new customers? Well now its possible.
Nottinghamshire market town Mansfield has become the first centre to upgrade to Rewarding Visits technology, which will see its shopping areas transformed into ‘digital high streets’.