With the online fashion retail industry facing challenging post-Christmas trading conditions, the UK’s largest multi-retailer shopping app, Mallzee has launched Mallzee Product Intelligence an insights and prediction suite to help ease the pain.
Tesco is making it faster and easier for customers to pay for their shopping by extending the availability of its mobile payments app, PayQwiq, to every Tesco store in the UK. This follows positive feedback from customers during the initial roll-out. PayQwiq, available for both Android and iOS smartphones, allows (more…)
Fed up of long queues to check in and out of hotels? Well your phone is here to help. Hot on the heels of Amazon’s vision of a queue-free shop, a new application of Ensygnia’s award-winning and patented Onescan smartphone process will allow travellers to simply scan a code in (more…)
The last great retail paradigm shift was the introduction of the shopping trolley. But that is all set to change with the combination of IoT and mobile, says Paul Winsor, Director of Market Development, Retail and Services Industries, Qlik
This week not only kicked off with ‘Blue Monday’ – the most depressing day of the year (so far?) – but it also featured, today, the day when most people abandon their New Year’s resolutions. Let’s hope that among them aren’t retailers who vowed at the stroke of midnight on 1 January (more…)
Consumers believe current retail apps are failing to deliver the high quality and interactive mobile shopping experience they demand, according to new research. Despite a third of UK consumers admitting to downloading more retail apps in the last 12 months than they did in the previous year, just 40% said (more…)
Online retail could be poised for a ‘War on Christmas’ as consumers ditch Christmas sales for its bigger and more fashionable Black Friday cousin – and mobile is driving the change. Data from ecommerce consultancy Salmon’s Peak Trading Operations Centre shows the Black Friday period (22-28 November) was significantly busier (more…)
Sales through phones grew by 47%, year-on-year in December, according to the latest IMRG Capgemini eRetail Sales Index, and accounted for 54% of all sales made via a mobile device. Tablets accounted for the other 46%.
Across Europe, as retailers get to grips with the importance of mobile to consumers, there is still much that they still need to do to deliver the kind of mobile experience that shoppers crave. Retailers looking at developing cross-channel strategies need to think mobile first 1. Go mobile from the (more…)
There is a vast opportunity for businesses to harness SMS-powered chatbots to enhance customer satisfaction and ultimately evoke better overall customer loyalty.
The UK’s retail market could be boosted by as much as £1bn a year, if consumers were given access to mobile based visualisation technology that allowed them to virtually place products in their own homes before committing to costly purchases, research has found.
It is a privilege to be on the home screen of your customers and even more on their good graces when they use that app regularly. Andreas Hassellöf, CEO, PresenceKit explains how retailers need to change their view of customers and apps and start treating them with a little more respect.
It’s been a good Christmas, on the whole, for UK retailers – except perhaps for Next – and mobile has played an increasing role there in. Amazon has seen sales rocket over the Christmas period and accounted for 38% of all online sales: and nearly three quarters of them were on mobile. (more…)
Amazon has had it’s most successful Christmas trading period yet, shipping more than 1 billion products worldwide and accounting for 38% of online sales – and almost three quarters of them were mobile. According to Amazon , shopping on Amazon’s free app grew by 56% this Christmas season, with shoppers on (more…)
Key retailers, led by Marks & Spencer and including Tesco, Primark and Debenhams, revealed better-than-expected trading results for the period ended 31 December to 7 of January 2017 – and much of this is down to using mobile to listen to customers. According to Ray Gaul, VP Research & Analytics, Kantar Retail, Mobile shopping (more…)
While retail brands continue to battle over offering an increased level of personalisation to their customers, 52% of shoppers that have followed up on a personalised offer have been left disappointed or empty handed. A recent survey carried out by HSO revealed that over half (52%) of those polled (more…)
This will be the year of personalisation, data analytics tools, and artificial intelligence – replacing mobile as the key area of interest for retailers, according to a round up of world wide reports and publications. PayU’s Research and Development Team analysed for the third time hundreds of worldwide publications and reports (more…)
CAKE, a London-only app for booking and digitised payments and rewards has partnered with London restaurant,Tom’s Kitchen, to provide his customers the enjoyment of dining out without any hassles. With CAKE, customers can easily book tables, split their bill and pay, plus earn credit back instantaneously. Customers can also leave (more…)
Retailers in the home décor market could be losing out on close to £1bn in revenue due to consumers putting off purchases because they can’t picture what products will look like in their homes, according to new research – but mobile holds the key to bridging that gap. The findings were (more…)
Putting VR to use to let consumers try things before they buy using their mobile is reaching beyond the world of interior design and into mainstream retailing with the launch of Mobile Tap’n Try from Zuzapp. This innovative mobile solution empowers mobile shoppers to digitally try and buy products directly (more…)