Apple continues to sell record numbers of iPads and iPhones, its latest results have confirmed. The figures illustrate the growing predominance of mobile commerce in the multichannel mix.
So mobile payment users are buying more stuff on mobile than those who haven’t yet embraced this nascent technology. So finds the MEF’s latest global study that shows that 91% of mobile wallet users regularly engage in m-commerce and spend more when they do than non m-wallet users. However, only (more…)
Ahead of Internet Retailing Expo at the NEC on 26-27 March, research shows that this Christmas across Europe mobile payments accounted for an average of 10% of e-commerce transactions, with the UK and Netherlands seeing 19 and 16% respectively of e-commerce payments being made over mobile.
The fast growth of mobile commerce has been amply illustrated in Shop Direct’s Christmas trading figures, out this week and hailed by its chief executive as “another milestone on our journey to being a world-class digital retailer”. By 2015, said Alex Baldock, the group expects every transaction to involve a (more…)
UK shoppers spent £91bn online in 2013, according to new figures. The internet retailing market grew by 16% during the course of the year, according to the IMRG-Capgemini eRetail Sales Index for December. It was capped by a final month in which online sales rose by 18%, with £11bn spent (more…)
HSBC, first direct, Nationwide, Santander and Metro Bank are to be the launch banks for Zapp mobile payments in the UK, opening up simple and secure mobile payments to some 18 million UK consumers in September 2014 when the service goes live.
Ninety per cent of mobile wallet and payment tool users buy things on mobile, compared with 65% of mobile content consumers, and all are more likely to interact more with mobile services such as advertising and location-based stuff, finds a 13-country, 10,000 consumer-quizzing survey by MEF and OnDevice Research.
Retailers are being given a new tablet-based tool to help them proactively drive bargain hunters into stores rather than losing them to online rivals with a service that keeps them abreast of the latest deals on big ticket items.
A high street store without shop assistants – that is what most retailers are presenting mobile shoppers with as they fail to provide any easy to access customer support for online consumers who are using the mobile channel.
The latest research by online retail specialists Summit has found that slow loading websites will have cost UK retailers £8.5 billion in 2013. So, for a retailer turning over £10 million online this could translate to a loss of almost £1 million in revenue. This paints a bleak picture for (more…)
Well happy mobile new year to you. And it is going to be year propelled by mobile, but not as in previous years by the tech, but rather by the way consumers have demonstrably shifted how they want to shop.
Its that time of year again: the time when we take a look at what some of the trends are for mobile in retail. If Christmas has been any guide, mobile is very much at the centre of all trends for 2014 in retail. But what exactly are going to (more…)
Online continued to grow fast at Domino’s Pizza with mobile sales up by 91% over the Christmas quarter. In a fourth-quarter trading update the company said today that system sales grew by 15.6% to £170.4m in the 13 weeks to December 29, and by 12.2% in the full year, compared (more…)
We all knew it was going to be a mobile Christmas, but the latest monthly data on mobile traffic from Affiliate Window shows that, on average across December, mobile retail traffic averaged around 31% of online traffic – with some spectacular peaks of 39.35% on Boxing day and 37.3% on (more…)
As gales blew and hangovers raged, many UK shoppers shunned in-store sales in favour of shopping from their mobile and tablet devices on Boxing Day, according to post Yuletide figures released by Usablenet.
iPads and other personal tablet devices would help shop floor workers boost sales, according to new research of retail shop-floor staff conducted by mobile retail solution provider Red Ant. Eighty five per cent of frontline retail staff surveyed say sales would improve if employers provided them with better technology to (more…)
While a staggering 32% of consumers have a bank or credit card assigned to their mobile handset, half of them have no security around it and 40% of them don’t care, considering convenience more important than security.
Brands and retailers are not putting their advertising spending where their customers are, as most pay only lip service to mobile while consumers are lapping it up.
A new technology, which takes any photo of an outfit and recommends similar items, is poised to revolutionise mobile retail. The FindSimilar software, created by London based Cortexica Vision Systems, was made publicly available ahead of the busy Christmas shopping season in the US and several leading US fashion services (more…)
As we ponder what 2014 has in store, Ed Chandler CEO of Kalixa Group takes a look at the results of his company’s Payment Generation Gap research, and wonders whether the high street is truly in decline, the frustrations that are putting off customers… and what retail in 2020 may (more…)