Website and app users are growing more demanding and less forgiving, according to the results of a consumer survey from Apica, a performance monitoring and testing company.
More than half (55%) of regular mobile and online shoppers change their purchasing habits at least once a week according to new survey.
Barclaycard is piloting ‘Contactless Cones’ – a refreshing solution to reduce long queues at ice-cream vans. The self-serve ice-cream van pilot will dramatically reduce the average wait time of almost eight minutes by introducing contactless technology to a typically cash-only service.
Those annoying millennials are at it again – inventing new ways to dictate the way retail operates. Now, you could get your own back and blow their minds by leaving them a voicemail (a what?) or you can take some advice from Ian Tomlinson, CEO RetailStore (powered by Cybertill)
Every episode of Scooby Doo concludes with the unmasked villain declaiming “I’d have gotten away with it if it wasn’t for you pesky kids” – and, even though Velma and Fred were clearly well in to their 30s, this was largely true. The same could be said for every report into (more…)
70% of consumers are familiar with Artificial Intelligence-based technologies and believe that it can transform their shopping experiences, yet 66% say that they have not experienced the technology in a retail environment, according to research from Vista Retail Support.
The convenience of mobile commerce – and the web in general – coupled with a pint or two is propping up the UK economy with tap-happy shoppers spending £3.1bn each month on impulse purchases. Among the oddest are a furry rabbit, £120 worth of cheese, a castle for a pet cat, (more…)
Two thirds of visitors to luxury brand websites are doing so on mobile and 37% last under a minute.
70% of retailers frequently see customers researching a product online before coming into a store to purchase it, with an additional quarter of respondents (24%) seeing this happen some of the time – driving the need for retailers to bring online tech in store through mobile.
In a new poll of 1000 car buyers across Europe, 89% of the total sample revealed that they would be more likely to purchase a vehicle after exploring and customising its features using virtual reality, 44% of those stated that they would be ‘very likely’ to do so.
Despite the daily commute becoming a prime mobile shopping time, more than half of UK train passengers say the mobile service they get on train is not good enough – and stops them using their devices.
In the super competitive retail environment it has never been more important to engage and delight shoppers. And Apps are the ideal way to make that happen. Paul Barnes, Territory Director Northern Europe and Middle East, at AppAnnie explains
This week has been a mixed bag in mobile retailing. While there are some obvious good points – average order value of mobile is up in July, contactless mobile payments are growing more rapidly than thought, and social media is driving more UK sales – the overall picture for UK retail (more…)
A whopping £370 million was spent on mobile contactless payments in the first six months of 2017, a whopping 336% year on year rise in spending, according to the latest transaction data from payments processor Worldpay.
UK online retail figures for July show that average order value on mobile devices was markedly higher in July, with the ABV on smartphones up 21% while for tablets it was up 17%.
Focusing on mobile retail is paying dividends for Screwfix . Sue Harries, director of ecommerce, tells Dominique Corlett why this channel works so well for its customer base and how the rest of the Kingfisher Group is learning from its experience. If mobile is the future of ecommerce, then the (more…)
One in five (23%) consumers is digitally obsessed, making almost all their purchases online, and inclined to shop with digitally advanced retailers, a new study suggests. This group, suggests the Buying tomorrow report from ecommerce consultancy Salmon, puts convenience and innovation ahead of the brand names, with almost nine in (more…)
As much as 6% of mobile traffic to UK retailers websites is driven by social apps such as Snapchat and Instagram – more than any other country globally.
Retailing used to be so simple – open a store, source products, buy one, sell one and repeat. But digital has changed all that. Here Shane Finlay, Director, Retail, SAP UK & Ireland talks us through what you need to hit sales nirvana
Once again, the limited growth that UK retail is seeing is coming from mobile. The good news is that a good chunk of it is coming from overseas. The bad news is that, while we are a nation of online – and mobile – shoppers, the infrastructure to deliver it to (more…)