To get consumers to start using mobile wallets and abandon traditional payment mechanisms, technology companies and brands must ensure that the user experience is exceptional and easy.
Nokia is teaming up with JUSP, the all-in-one, chip-and-pin mPOS solution for smartphones and tablets to provide a chip-and-pin mPOS solution for the Nokia Lumia smartphone.
Soon shoppers will be able to use their smartphones to set up and manage the delivery of their daily grocery essentials anytime, anywhere – thanks to the power of… the milkman.
The UK’s largest loyalty programme, Nectar, is hoping to change the way people interact with advertising and, in its words “resetting the beleaguered contract between brands and consumers” by giving people Nectar points for watching certain video ads on their mobile phones.
Waitrose is trialling a number of payment-related apps for in-store use at its new Swindon store as the retailer community gears up for the big push expected across banks, retail and merchants to get m-payments working in the field in the second half of 2014
SSP, worldwide food group that owns Upper Crust, Pumpkin and Camden food co, is actively capturing more feedback from social media users to help shape how it stocks its stores and how it manages its customer relations.
British shoppers are becoming more open to the idea of being targeted with relevant coupons via their smartphones, both while they’re on the move and when they’re in retailers’ stores, new research suggests. Seven in 10 UK shoppers now own smartphones – and six in 10 find the idea of (more…)
Rumours of the death of the High Street have been greatly exaggerated. Well that’s the latest thinking from two leading studies that have been put out by O2/Conlumino last week and Forrester this week. Both weighty tomes suggest that the high street is set to boom, fuelled by online’s influence (more…)
By 2018 almost half of European retail sales will take place in stores – while firmly under the influence of the internet, driven my mobile use in store.
Despite comScore suggesting that 50% of all consumers’ online time is now spent on mobile, most retail marketers are failing to modify how they market their wares to meet the exponential growth in m-retail, says a study by Yahoo and Kenshoo.
More than two thirds (68%) of 4G users feel that faster access to the internet encourages them to make more purchases from their smartphone, according to the latest consumer research from Voice of the Customer specialist eDigitalResearch and online retail body IMRG.
An increasingly savvy mobile audience is pushing travel brands to connect with consumers in new ways, but not all are getting the message, reveals data from Millennial Media’s latest Mobile Intel Series: Travel report.
NFC payments has made a huge step forward with news that monthly spending on contactless cards has exceeded £100 million for the first time, according to data published on 29 April 2014 by The UK Cards Association, and that78 million NFC enabled SIM cards were shipped in 2013 globally showing (more…)
The role of the high street is set for a sea change as shopping evolves still further into a leisure activity, a new report predicts. By 2020, three quarters of us will go to the high street for inspiration in the future – influencing 89% of all retail sales by (more…)
More than a third of the top 100 brands in the UK don’t have a mobile optimized site, with FMCG brands really lagging behind and automotive sector out in front, according to the European Mobile Optimisation study released today by the Internet Advertising Bureau (IAB).
It’s time to make sure your opinion counts in naming this year’s top players in the ecommerce and multichannel retail industry. We’re into the final week of nominations for the Internet Retailing Awards 2014. Last year the winners of these multichannel and ecommerce industry awards included Tesco, Burberry, Asos, Lakeland, (more…)
Norwich City Football Club has launched what’s believed to be the Premiership’s first responsive ecommerce website. The website was developed by PureNet to be responsive on any device, from smartphones and tablet computers to PCs. Features include social feeds, wishlists and personalisation. The solution also integrates with the football club’s (more…)
Almost half (45%) of smartphone owners would be ‘very willing’ or ‘somewhat willing’ for retailers to send messages to their smartphone, influencing what they buy and where – and making the idea of beacons curiously viable, if the latest research from eDigitalResearch, is to be believed.
Mobile web payments accounted for 20.1% of all payment transactions on international payment provider Adyen’s network worldwide in March – more than 66% higher than March 2013. Of that 20.1%, smartphones accounted for 10.9% of all payment transactions while tablets generated 9.3% of total transactions.
As we saw in our sister title, InternetRetailing.net’s newsletter just yesterday, things are picking up for retailers, especially in the online space. And much of this growth as we come out of recession is being driven by mobile, with 10% of retailers expecting at least 50% of the UK’s online (more…)