The shift toward mobile shopping continues, with 40% of UK online retail sales in Q4 2014/15 – that’s November to January – completed through tablets and smartphones, according to the latest research from IMRG and Capgemini : up from 37% in the previous quarter.
A doughnut vendor’s sales have shot up 150% thanks to an out of home (OOH) advertising first – serving promotions in real-time, and then taking payment using live point of sale (PoS) information at London’s Piccadilly Circus.
Mobile payments are hot. Not only has it been talk of the town at Mobile World Congress, but every man and his dog is talking about the growing importance of mobile payments to business.
Consumers won’t be swapping their wallets for their phones just yet, warns Dan Salmons, Managing Director, PayPoint Mobile and Online. Here he lists four things that need to happen for m-payments to really take off
Shoe emporium schuh is to offer customers free social Wifi with easy one-off log in to provide customers with a better-connected service and to help manage its own stock taking.
With the aim of helping retailers work with designers and digital experts to create innovative new retail experiences based around mobile, the cloud and big data, IBM has opened a new studio in London.
One of the most surprising findings in our IRUK Top 500 research was the paucity of mobile ‘topness’ among UK retailers. Our research found that only 169 of the top 500 retailers in the UK have an app and just 93 of those are transactional. Surely an aberration, I thought. (more…)
Online shoppers are increasingly frustrated with e-commerce, with poor mobile experience from most brands being their biggest bugbear, finds a study of UK consumers by Dyn.
With more and more traffic coming from mobile – and more importantly, with more and more customers wanting to interact with retailers through mobile – etailers must understand what customers want and react quickly, Lysa Hardy, CMO at NBTY Europe tells us ahead of her mobile keynote at IRX15 on (more…)
As many as a quarter of online SMEs are going to go mobile in 2015, reveals eBay , which is good news for consumers and for developers.
More than 15% of smartphone owners will use mobile wallets by 2018, but users want way more than just payments from such a technology, according to new Forrester research.
Zapper, one of the many mobile payments and digital marketing companies vying for position in retail, has expanded into Switzerland by partnering with the popular restaurant Café du Centre in Geneva. The move reiterates Zapper’s goal to expand the availability of quick, easy and innovative mobile payments across Europe.
Homebase has revamped its smartphone and tablet apps to support “its intent to create a more inspirational and digital experience for its customers” on the back of seeing more than 50% of its web traffic coming from mobile.
A new study published by Experian, the global information services company, reveals that a third of the UK population (33%) believes credit and debit card payments will no longer be the preferred method of payment in 2020, as paying with a smartphone will take over. The Banking Moving Forward study (more…)
Juan Pablo Luchetti, Consultancy Director at mobile consultancy and app developer Mubaloo argues the case for logistics firms to integrate with retailers to solve the delivery issue.
For years Android has been viewed as, literally, the poor man’s operating system – especially by retailers. I never myself rated it: the ‘fun’ robot logo that looks like a smiling medical waste bin and the connotations of Marvin the Paranoid Android did little to endear it to me. And (more…)
The vexing question of how Android and iOS user behaviour differs – and what it means to retailers – has been thrown into the spotlight by research from Poq Studio which finds that Android users are much more App-happy than their iOS counterparts – and that those with high end (more…)
The rise of Android in m-retailing continues. Outdoor accommodation specialist Pitchup.com has released sales figures for January 2015 showing that, for the first time, Android smartphones are outperforming Apple’s iPhone in terms of revenue.
House of Fraser has launched a new Android app designed to cater for the increasing number of mobile shoppers using Android devices.
Most retailers now ‘get’ mobile, but turning theory into practice is being hampered by ‘desktop first’ thinking. So believes Stuart McMillan, Deputy Head of E-commerce at Schuh , talking exclusively to Internet Retailing ahead of his presentation at Internet Retailing Expo on 25 March.