While Argos tops the list of mobile enabled companies in the Internet Retailing Top 500 with an almost perfect score, the in depth research reveals that the vast majority of UK retailers are failing to deliver in the mobile channel.
UK budget airline easyJet, has zoomed ahead of airline rivals with the launch of a new passport scanning function that has been added to its mobile app, making it the first European airline to have such a feature.
A major new report published this week outlines some of the digital innovations being considered to future-proof the nation’s biggest shopping centres – and it all centres on mobile.
Retailers are having to up their game and provide both high levels of customer service and on the spot technical advice to keep up with tech-savvy Robo (research online buy offline) shoppers – and it could create up to 2million new retail related jobs in the next decade, a study (more…)
Asda, Sainsbury’s, House of Fraser, Thomas Cook and Shop Direct have all been announced as key retailers who will be helping to roll out m-payment start-up Zapp to consumers, but not until 2015, the company has revealed.
A new study reveals that 64% shoppers now expect live chat to be available on mobile devices, and 76% would use it to ease shopping.
To everyone outside the world of retail Christmas seems ages away: but in retail terms it is just around the corner. So are you ready? Martin Bolsover, Director, Enterprise Solutions Sales, mGage takes a look at how you should be looking to get the most out of mobile this yuletide
Did you know that the average person in the UK wastes more than a month of their lives just waiting for restaurant bills? And this is costing restaurants dear when it needn’t – all they need is mobile.
Leading money-saving brand vouchercloud has launched Europe’s first completely digital gifting app and website, with the aim of disrupting the entire gifting market, in particular the £5 billion gift card sector – just as the Christmas gift card season starts to rev up.
Mobile has given Mothercare a new way to develop relationships with its customers and compete with its rivals, says the retailer’s head of mobile. Harpinder Singh, mobile commerce manager at Mothercare , said mobile also offered Mothercare the chance to take a lead quickly with new technologies such as beacons. (more…)
With just two short weeks to go to the Internet Retailing Conference on 14th October, the world of mobile has changed yet again. Two weeks ago, we were all agog at Apple Pay and trying to make sense of what that all means. Now, as I prepare to chair the (more…)
The rapidly igniting m-payments market has taken a dramatic twist with the surprise announcement that soon consumers will be able to pay for real world goods using their mobile phone bill.
eBay and PayPal are set to be split into two separately trading companies from next year, eBay Inc said today. eBay says the change in the businesses, which has long been sought by activist investor Carl Icahn, will allow each of the two businesses to make the most of their (more…)
Retailers are failing to meet customer expectations when it comes to shopping online and on mobile, with just 45% of shoppers saying they are satisfied with the mobile shopping experience they encounter.
House of Fraser is to boost its ‘holistic customer engagement’ in a deal with technology firm SmartFocus, to use the company’s Insights technology to gain a holistic view of their customers and continually deliver personalised interactions that increase engagement.
As part of its expanding Multi-Channel business, House of Fraser is looking to create retail presence in non-store locations and is starting with Caffe Nero on Fitzroy Street in Cambridge. And the whole thing is driven by mobile.
A new app is aiming to become the first online and mobile service that aggregates all the fashion and beauty promotions online and on the high street, with the aim of driving digital shoppers into shops.
Despite social media now accounting for 9% of all marketing spending and continuing to spiral, the platforms still only lead to less than 1% of sales. Powa Technologies is now looking to finally unlock the vast potential of social commerce, with its innovative PowaTag mobile commerce app enabling consumers to (more…)
No retailers in Europe are able to deliver a complete omni-channel experience and they all have to work a lot harder on in-store, mobile and delivery offerings to come close, warns a pan-European omni-channel capability study carried out by IBM.
Marketing agency Cheil UK is aiming to show its potential retail clients the power of beacons, rolling out an innovative app called Cheil Break amongst its own staff.