Thanks to their smartphones, consumers are in-play even after they cross the threshold of stores, according to a new study of mobile search activity by Hitwise, a division of Connexity.
A global survey of 20,000 consumers finds that international buying power in the Internet age is highly concentrated within a small group of high-spending, high-frequency ‘Super-Shoppers’, who use all devices at their disposal to spend, spend, spend.
Furniture Village has a new fully responsive website. Designers looked at how customers used the site as they set about developing the new site for the retailer, a Top250 company in IRUK Top500 research. Georgina Stoaling, director of ecommerce at Furniture Village , said: “It was essential that our new (more…)
Hammerson this week set out some of the ways its bridges the gap between online and in-store as it looks to improve customers’ experience in its shopping centres. It says that best practice digital solutions and customer engagement are both key ways that it differentiates itself from competitors as it (more…)
As you read this, I shall be ‘luxuriating’ on a campsite near the south coast, while the children play quietly and sensibly and I get a well-earned rest… Stop laughing, this is how it will be! Anyways, assuming that this wish comes true, then I shall have some time for (more…)
Despite living through extraordinary political change, where an hour sees more non-linear news occur than one gets in a normal year, it is good to see that the rise of the app in m-retail goes on steadily. We have touched on this before, outlining how more consumers are switching to (more…)
Make up company RImmel has rolled out a new app that lets users try make up looks in 3D on their smartphone to see if they “get the look”.
Tesco is among a number of retailers who’s sites rocket up the rankings of most popular websites globally when mobile traffic is taken into account. Digital market intelligence firm SimilarWeb, the first company to incorporate mobile data visits to reveal the world’s most popular websites, also found nearly every country (more…)
Online shoppers are moving towards apps and away from m-websites. A new study by app commerce company Poq finds that online shoppers are spending 6% more money on apps and 5% less money on the mobile web every month.
Despite reports that tablet shipments are expected to decline 9.6% year on year in 2016, that growth of tablet based ecommerce has stalled that and new shoppers anecdotally not shopping on them, new research has found that tablet use for ecommerce is still high amongst consumers in the UK.
The Co-op is connecting festival goers at this year’s Belladrum festival in Inverness-shire. For the first time in the festival’s history revellers at the Belladrum Tartan Heart Festival, which takes place in the Highlands between 4-6 August, will be able to get online at the Co-op’s wifi village. The wifi (more…)
Mothercare had some interesting things to say about the way its customers are buying across sales channels in a first quarter update out this week. Here are our top-level findings. 1. Online sales are still growing, even as total sales fall UK online sales grew by 6.4% in the first (more…)
Mark Rogers, MD of Launched, explores how mobile brands can get ‘retail ready’ by forgetting the ‘one size fits all’ approach to retail.
Amazon [IRDX RAMZ] Prime Day has been and gone and, largely, went off well. This artificial peak that the mega-etailer has added to the sales calendar is now a firm fixture on the retail calendar – and gives a much-needed boost to sales between traditional peaks.
According to new research from Visa, consumers across Europe are interested in using biometrics, such as fingerprints on mobile, when making a payment – especially when integrated with other security measures.
Mobile and a single view of the product both helped Burberry to report strong growth in digital sales today. Mobile, said the luxury clothing and accessories retailer in a first-quarter trading statement, delivered “the majority” of growth in the online channel, with visits from tablet computers and smartphones accounting for (more…)
Retail tech start-up NearSt aims to add £4billon in sales for high street retailers in the UK by connecting products in local shops to smartphones. The platform allows people to order products for instant collection and one-hour delivery, beating any existing offer from online platforms such as Amazon.
With Amazon Prime day upon us, what are the mobile challenges that any retailer facing a peak should be expecting? We asked some of technologies biggest experts to talk us through what the mobile challenges might be. John Beechen, Head of Managed Services, Salmon “Nowadays, consumers are busy and not (more…)
Despite many retail organisations bending over backwards to meet employee demands, nearly two thirds (60.5%) of retail workers believe that workplaces have actually become more strict – and many employees are worried about the role of mobile in the workplace and what it might mean.
As if pre-empting this week’s craze for Pokemon Go, MSC Cruises, a Swiss-based privately-owned cruise line, is working with mobile crowdsourcer, BeMyEye to gather data about its in store marketing by getting BeMyEye’s crowd of ‘Eyes’ to collect location-specific data through gamified tasks.