RETAIL REVIEW: Our team of reviewers take an in-depth look at Selfridges

Selfridges Oxford Street Corner Shot Oxford Street & Duke Street (1b) Photo Credit Andrew Meredith

As customers and retailers look across all touchpoints rather than siloed channels, so our retailer reviews look at the entire retailer’s eco-system of website, mobile, the use of digital in store and their overall strategy. InternetRetailing’s regular reviewers examine Selfridges. RETAIL STRATEGY: 15/25 Joe Tarragano, director, Transform I love Selfridges. (more…)

GUEST COMMENT: Shoppers are now mobile first, but many retailers still have to catch up

Bruno Berthezene Solocal

People are spending more time connected to mobile devices, particularly smartphones. At the same time customers expect their preferred brands to be able to answer every question they may have during their shopping journey and beyond; they want this information available anytime, anywhere and on any device. Unfortunately not all (more…)