Articles in Analysis
New ONS figures out today show that the value of ecommerce transactions rose sharply in 2009. Most purchases continue to be through electronic transactions, but website sales reached £115bn in value.
Analysts calculate that £76.9m, or 14.9% of the £515.5m total spend by British people celebrating the Royal wedding, will be carried out online.
As consumers become increasingly social, Mark Thorpe, managing director UK at Stibo Systems, explains why the way retailers manage their product information is so important.
Online shopping activity will reach its frenzied peak on November 29 this year – or ‘Manic Monday’ as Kelkoo the online shopping comparison site has christened it.
How can retailers and brands make sure they attract people to their site this Christmas – and turn them into buyers at what is the most important part of the year for many retailers. Mathias Duda of FACT-Finder explores ways that retailers can use search and navigation to best effect.
Online trading recorded its second lowest growth figure of the year in October, according to today’s BRC-KPMG Retail Sales Monitor, which showed high street growth also fell back.
New research from eCommera suggests that online retailers are learning as much as they could about what works in their business – because they’re not taking a rigorous-enough approach to measuring profitability.
Online services such as ‘click and collect’ will be key to helping out-of-town retailers to turn around their fortunes in coming years. But those trading in these locations must now compete on customer service as well as purely on price.
Do you have a single view of your customer, that shows you how and when they deal with your organisation? If not, you’re far from alone, according to new research.
An Internet Retailing webinar to be held on November 16 will focus on how etailers can use email and social media to recover abandoned shopping baskets and web forms. Find out more about the event here.
Peter Rowe, managing director of affilinet UK looks at how internet retailers can best prepare their marketing campaigns for the festive rush online and how affiliate marketing can help direct consumers to their websites to make their Christmas purchases.
Here’s my editorial from the September 2010 edition of Internet Retailing magazine. You can see this article in the digital edition here:
http://viewer.zmags.com/publication/bd0ff4ae#/bd0ff4ae/6
We’ve long predicted that multiple channels will give way to an integrated commercial approach, …
Online retailing is driving the UK’s fast-growing internet economy, now worth £100bn a year and forecast to grow by 10% a year to 2015. The sector already makes a larger contribution to UK GDP than construction or transport.
A successful Christmas can make or break the financial year for retailers. Dee Roche, European marketing director at Eptica, explores how firms can learn from customers in order to deliver the best possible purchasing experience.
Online and convenience stores will be the key battlegrounds for supermarkets in a slowing grocery market, argues new research from Verdict.
Increasingly, consumers are shying away from purchasing on the high street, choosing instead to search online for the latest products and the best deals. Matthew Spencer, Head of Experian Identity, at Experian, looks at the part secure identity verification solutions play in helping retailers ensure their customers are who they say they are, and can target them better in the future.
Evidence is growing that consumers are spurning the high street as they go online to hunt for bargains. At the same time they’re starting to shop ahead for Christmas 2010, suggests the latest IMRG Capgemini e-Retail Sales Index.
John Lewis has improved its website performance to take top spot in this year’s usability report from consultancy Webcredible. Other sites to score well included Early Learning Centre and Marks & Spencer.
UK consumers are expected to spend £1.6bn more this Christmas, with much of the growth expected to come online, says Verdict Research
As Interflora’s case against M&S, alleged to have bid on its competitor’s name on Google AdWords when promoting its flower delivery business heads for a decision in Europe, we ask whether such a strategy can work in search.
