GUEST COMMENT Why internet retailers shouldn’t be sacrificing human interaction in favour of technology in customer contact

Chris Cullen - Head of Acquisitions, Sales & Marketing

For internet retailers, the application of technology has helped shape the industry into what it is today. Black Friday and Cyber Monday are now some of the most popular shopping days of the year, and the popularity of Christmas purchasing on the internet grows year-on-year. Online shopping is showing no (more…)