And 79% are prepared to work with retailers to co-design new products and services that better meet their personal needs, according to a global survey of 32,000 consumers conducted for IBM.

UK internet retail sales reached a total of £49.8 billion in 2009, according to research from Retail Decisions.

The boom in online shopping this festive season is set for further growth in 2010, according to a new survey by eDigitalResearch.

One in four shoppers now expect retailers to use green energy and services, with many now suffering from ‘eco-guilt’ about their online shopping

There was no fall off in online sales close to Christmas this year, as consumers continued to shop til they dropped right through Christmas Day, Boxing Day and beyond.

Internet pure plays continue to outperform multichannel retailers, with Amazon topping ForeSee’s Online Retail Satisfaction Index with a score of 83 and B&Q and Ticketmaster at the bottom with only 65.

The January sales are set to generate £21.9bn and online will account for 21% of total spending, according to the latest research from Kelkoo.

UK consumers spent over £5bn online in November, according to the latest IMRG Capgemini e-Retail Sales Index, but growth was the slowest in November for ten years.

Shoppers in Birmingham and the greater London area can use Amazon’s Evening Delivery service to order gifts until 8:30am on Christmas Eve and Net-a-Porter will deliver orders placed right up to 10am in greater London. Can anyone beat that?

The number of items that are purchased per transaction has also increased significantly, from 2.7 in 2007 to 3.7 per order in 2009, Coremetrics has found.

Four in ten city dwellers surveyed for a new PayPal report say they have increased their reliance on internet shopping this year, despite having easy access to high street stores.

15 million shoppers will spend £1.1bn on Saturday December 19, according to new research from Kelkoo and the Centre for Retail Research.

A comprehensive new study of internet usage across sixteen European countries has thrown up some interesting data on the way the internet is being used to aid purchasing decisions across the continent.

The use of online customer reviews this Christmas is up 128% on a year ago, according to Bazaarvoice.

Consumers often abandon online purchasing at the research or checkout stage because they don’t have enough information about the product to be certain of the purchase, research by Foviance has found.

So far, only 27% of consumers have used ‘Click to Chat’ and 21% have tried ‘Click to Call’, but almost everyone believes it would help them with their online shopping, according to a new survey by ATG.

Consumers are looking for a straightforward buying experience and quick delivery when they shop online, according to new research.

Bargain hunters will be disappointed this Christmas according to the KPMG/Synovate Retail Think Tank, which predicts that post-Christmas trading will also be important this year.

Peak trading on the first Monday in December saw £1.4 million being spent online in just one minute and total sales of £33 million between 1pm and 2pm.

The web security specialist has published a white paper investigating the major reasons shoppers abandon carts, how long the average delay is between first visit and final purchase and the reasons why shoppers delay a purchase.