Ahead of the annual Internet Retailing Conference (IRC 2013) we’re running a series of previews of the event, focusing on the highlights of the one-day conference and featuring interviews with speakers. Today we speak to Paul Wright of multichannel fashion retailer FatFace, who will be taking part in a panel (more…)
One in 10 shoppers have bought a product from a retailer’s website while standing in another retailer’s store, a new study shows today. Omnico questioned 1,344 UK consumers and found that among the younger age group some 15% of 16-24-year-old had used their phones to buy elsewhere.
Ahead of the annual Internet Retailing Conference (IRC 2013) we’re running a series of previews of the event, focusing on the highlights of the one-day conference and featuring interviews with speakers. Today we speak to Jonathan Wall of the Shop Direct Group, which owns brands including very, isme and Littlewoods. (more…)
Ahead of our eighth annual Internet Retailing Conference (IRC 2013), we’re running a series of previews of the one-day event in our newsletter. Today we take a look at stream three of the conference, which focuses on The Industry.
Ahead of our eighth annual Internet Retailing Conference (IRC 2013), we’re running a series of newsletter pieces previewing the event. Today we take a look at Stream two of the conference, which focuses on The Business. There’s so much more to ecommerce and multichannel retailing than what the customer sees. (more…)
Ahead of our eighth annual Internet Retailing Conference (IRC 2013), we’re running a series of newsletter pieces previewing the event. Today we take a look at Stream one of the conference, which focuses on The Customer.
Mulberry has relaunched its ecommerce website as it looks to support growth in visitors coming both from overseas and from mobile devices. The Somerset-based luxury fashion retailer, known for its leather handbags, hired San Francisco’s Tacit Knowledge to build the new site, which is based on the hybris framework. “We (more…)
Lands’ End, the international mail-order fashion retailer, has achieved a 362% increase in conversion rate from an email personalisation programme that uses browsing data from the company’s website. The email newsletter programme was created with Sub2 Technologies. It mainly uses browsing data from the recipient’s last website visit to create (more…)
Precisely a fifth (20%) of Brits now spend more on items purchased online than they do in store, while for a further 18% their online/in-store spending is in perfect balance. The figures are from the latest E-Commerce Index from online marketplace Rakuten, owner of leading UK website Play.com . Its study of (more…)
By Oliver Felstead With household expenditure under sustained pressure, UK shoppers are placing greater emphasis on value – increasingly basing purchasing decisions on promotional offers and displaying lower levels of brand loyalty than ever before. Recent Bain/Kantar research shows that, on average, 50% of a brand’s ‘loyal’ users will not be (more…)
Google’s product listing ads (PLAs) are being more and more widely used by those on Google Shopping in recent months, at the expense of text ads. That’s according to a report released this week by Marin Software, which provides a revenue acquisition management platform for advertisers and agencies. The report findings, (more…)
It’s still August (and the bank holiday weather was surprisingly good), but on the high street and in the UK’s supermarkets we already have the first signs of Christmas. In Tesco, Asda and others some goods, particularly giant Christmas chocolate tubs, are now proudly in position, many complete with full-on (more…)
Low-cost airline Ryanair has launched a new consumer verification security system on the Ryanair.com website. The system offers increased security when making bookings and is delivered through CardinalCommerce’s Centinel technology platform. The new system has been introduced across all Ryanair markets and is intended to provide consumers with enhanced fraud protection (more…)
Social media is the fastest and most reliable way for customers to get in touch with retailers and brands, though it’s still one that only a small minority use, a new study has found. For while emails may go unanswered within a 12-hour time frame, questions asked via social media (more…)
eBay is piloting personalised recommendations for its UK fashion shoppers. The six-month trial sees personalisation technology from London fashion and technology start-up Dressipi integrated into the eBay Fashion Gallery.
Despite mobile commerce delivering some 15% of online retailing globally, two thirds of mobile shoppers abandon their carts at checkout, a worrying study by Jumio has revealed.
Sir Stuart Rose, Laura Wade-Gery and Ilan Benhaim are to be the keynote speakers at this year’s Internet Retailing Conference 2013.
River Island has turned to affiliate marketing as it looks to increase the global reach of its ecommerce site. The fashion retailer, which has been on the UK’s high streets for more than 60 years and has stores in Asia, the Middle East and Europe, now aims to boost international (more…)
Boohoo is diversifying with the launch of BoohooMAN. The online retailer launched in 2006, aimed at fashion conscious women. This autumn it launches its first in-house collection aimed at men, which has been a year in the making. Menswear designer Shane Chin said: “Menswear has become more fashion-focused and boohooMAN (more…)
Online sales last month enjoyed their fastest growth since Christmas, according to new figures out today, after warm June weather encouraged shoppers to update their wardrobes and spend on both on gardening and DIY. The figures, which also show rising high street sales, being hailed as evidence that the “UK (more…)