INTERNET RETAILING AWARDS 2014 Cult Pens founders Simon and Amanda Walker on what customers mean to their business

Cult Pens

We’re asking companies shortlisted in the Internet Retailing Awards 2014 to tell us about themselves. This week, Simon and Amanda Walker, owners and founders of Cult Pens, describes how its approach to customer service has evolved over time. Cult Pens  is successful because our customers love us. Our customers love (more…)

IRX 2014 PREVIEW Jane Dixon of RichRelevance on the importance of omnichannel personalisation

IRX 2014 logo

Jane Dixon of RichRelevance , which specialises in developing personalised shopping experiences across channels, will be speaking at next week’s Internet Retailing Expo 2014 (IRX 2014). We caught up with her for a preview of her presentation. Internet Retailing: At IRX 2014, you’re going to be talking about the importance (more…)