IRX 2016 Interview with Michael Durbridge of B&Q on customer-first digital transformation

Ahead of this year’s Internet Retailing Expo (IRX 2016) we’re running a series of previews focusing on event highlights, from the conferences to interviews with key retail speakers. Today we speak to Mike Durbridge, omnichannel director at B&Q. Internet Retailing: You’re speaking at IRX 2016 on putting the customer first (more…)