Articles in Industry
Boots has launched a Treat Street website where customers can earn loyalty points by shopping at other retailers.
In the latest of our previews ahead of our annual conference, Internet Retailing 2010, we speak to David Walmsley, director of ecommerce at Dixons Retail about his company’s strategy to ‘win on the internet’.
In the second of this week’s interviews with key speakers at our upcoming annual conference, Internet Retailing 2010, Andrew Ground, UK director of LOVEFiLM explains how the company’s success lies in its customer service.
Companies from Sainsburys’s Online and M&S to Wiggle and Webtogs Ltd are among the ecommerce businesses shortlisted in this year’s IMRG eCommerce Awards for Excellence.
Domino’s Pizza UK and Ireland says more than a third of sales came from online orders over the summer. So far this year, internet sales have topped £85m.
In the latest preview of our annual conference, Internet Retailing 2010, we talk to Mike Brown, fulfilment director at Royal Mail, about the contribution delivery partners make to the success of online retailers.
An online takeaway website that won significant investment after an appearance on Dragon’s Den has signed up its 2,500th restaurant, and says orders now top £200,000 a week.
Gap, Zara and H&M have rushed into the UK market, with the result that their new ecommerce sites are “inadequate and jeopardise customer loyalty,” according to one analyst.
Tesco is set to open up its virtual shopping offer to international markets. Shoppers in Poland, China and the Czech Republic will be among the next to be able to order from Tesco for home delivery.
In this week’s preview of our annual conference, Internet Retailing 2010, we talk to Dave Hughes, M&S Direct director, about the challenges of innovation.
H&M has launched into the UK’s fast-growing online shopping market. Its transactional website is expected to have a tactical advantage on the competition thanks to its recent announcement of a fashion collaboration with Lanvin, which previews online from November 2.
The time customers can place an order for next-day delivery is getting steadily later at fashion retailer Next, which will introduce a 9pm cut off in October.
Debenhams today said multichannel sales were up by more than 80% after work to focus on integrating online and instore sales.
Boden, the internet and mail order fashion company, has reported a healthy rise in both profits and sales in its latest financial year. Regular customer numbers grew to more than a million in the course of the 12-month period.
Giles Delafeld, group ecommerce director at Blacks Leisure Group, is this week’s interviewee in our series of previews for our annual conference, Internet Retailing 2010.
Fashion retailer Laura Ashley saw total sales lifted by its ecommerce operation, it reported as it published its half-year results today.
A new report has found that almost half of UK retailers do not offer international delivery. And when it comes to those that do deliver worldwide, most orders have to be placed in a language that isn’t local to the shopper, the Snow Valley research found.
Supermarket Morrisons says it’s conducting an assessment of the opportunities from internet shopping. The update came at its half-year results briefing.
Some 32% of Argos sales now take place over the internet, according to its parent company Home Retail Group’s latest results. The company said its Check & Reserve service was behind strong online growth.
Infosys, the global IT and consulting firm, is sponsoring 10 full delegate passes to Internet Retailing 2010, our annual conference, held in London on October 12. Find out how to apply here.

