INTERVIEW Sharon Forder on the launch of Salesforce Commerce Cloud

Salesforce Commerce Cloud was officially launched at InternetRetailing Conference earlier this month, following Salesforce’s acquisition of Demandware. Since then we’ve caught up with Sharon Forder, senior marketing director, EMEA at Salesforce Commerce Cloud to ask her about what the change means for the future. InternetRetailing: Given Demandware’s excellent market awareness, (more…)

IRC 2016 INTERVIEW Neil Sansom, CEO, Woolovers, on Multichannel Integration – Enhancing Customer Experience, Fulfillment and Delivery

Ahead of this year’s InternetRetailing Conference 2016, we’re previewing some of the key events of the conference, profiling the conference streams and interviewing speakers. This week we speak to Neil Sansom, CEO at Woolovers. Internet Retailing: What are the one or two biggest challenges that you see in ensuring that (more…)