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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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UK is eBay’s fastest growing market
February 21, 2012 – 11:17 am | 4 Comments
UK is eBay’s fastest growing market

eBay is seeing fast growth in its UK market, where the use of mobile has seen dramatic take-up. The company is now working to allow customers to take a picture of a product with their smartphones in order to search the site for it.

Time is running out for retailers who want own top-level domain name
February 21, 2012 – 10:38 am | 4 Comments
Time is running out for retailers who want own top-level domain name

Retailers and brands have less than two months to stake a claim for their own dot brand name in the first round of applications. It’s important, says global registry services provider Afilias, that companies consider whether this step is for them before the window closes.

Interflora buys Flying Brands flower businesses
February 21, 2012 – 9:43 am | Comments Off
Interflora buys Flying Brands flower businesses

Flying Brands is selling its flagship Flying Flowers business to Interflora, as part of the £2.4m sale of its gift division. The sale leaves the online and catalogue shopping company to focus on its gardening and garden bird supplies business.

Maplin adds 90-minute delivery option
February 20, 2012 – 11:31 am | One Comment
Maplin adds 90-minute delivery option

Maplin has opted to give its customers the option of 90 minute delivery using the Shutl service. More than 60% of the UK’s population will initially be able to use the service, which starts by supplying from 83 Maplin stores across the UK.

Ideal Shopping Direct says new acquisition puts it ahead of competitors
February 17, 2012 – 9:43 am | Comments Off
Ideal Shopping Direct says new acquisition puts it ahead of competitors

Ideal Shopping Direct has bought ecommerce platform company createtoday.com. It says the move will help its Create and Craft business outperform its competitors.

Thorntons plans for a multichannel future
February 15, 2012 – 5:45 pm | One Comment
Thorntons plans for a multichannel future

Thorntons is concentrating on a multichannel future, the chocolate maker said today, and will close up to 180 stores over the next three years. The company today reported falling sales and profits but said its online sales were up.

More than 40% of Domino’s Pizza deliveries now ordered online
February 15, 2012 – 5:06 pm | One Comment
More than 40% of Domino’s Pizza deliveries now ordered online

‘Breathtaking’ growth in ecommerce has seen Domino’s Pizza grow its online sales by 43% in the last year. The company says it regularly turns over more than £1m from internet transactions in a day.

Yell launches first customer ecommerce sites
February 14, 2012 – 10:22 am | 3 Comments
Yell launches first customer ecommerce sites

Yell Group has launched its first transactional sites as it looks to reinvent itself from directories business in a declining market to provider of eMarketplaces to smaller businesses. The company today announced falling sales but rising profits.

Smallest UK businesses behind on ecommerce
February 13, 2012 – 10:23 am | 2 Comments
Smallest UK businesses behind on ecommerce

The UK’s smallest companies are behind their European counterparts when it comes to using ecommerce. An Epson Business Council study found that UK microbusinesses are less likely to sell online, while they are also slow to use social media.

Internet flower orders set for fast growth ahead of Valentine’s Day
February 11, 2012 – 10:46 am | Comments Off
Internet flower orders set for fast growth ahead of Valentine’s Day

Yodel expects the number of flowers it delivers ahead of Valentine’s Day to double. The delivery company puts the surge down in part to internet ordering.

Waitrose using behavioural retargeting to remind shoppers of forgotten purchases
February 10, 2012 – 12:54 pm | 4 Comments
Waitrose using behavioural retargeting to remind shoppers of forgotten purchases

Waitrose’s online shopping site will use behavioural retargeting technology to remind shoppers travelling around the internet what they previously bought and what they forgot to put in their supermarket trolley. The company is using Criteo technology to power the move.

The Hut Group reports 70% growth in 2011
February 10, 2012 – 9:34 am | Comments Off
The Hut Group reports 70% growth in 2011

The Hut Group, the retailer behind brands from TheHut to Zavvi, reports a 70% rise in sales for 2011. Thirty-five percent of sales, said the group, now come from overseas.

Mothercare hires LOVEFiLM chief executive
February 8, 2012 – 3:19 pm | Comments Off
Mothercare hires LOVEFiLM chief executive

Mothercare has announced its new chief executive will be Simon Calver, who joins the company from Amazon-owned LOVEFiLM. In the role, Calver will face the challenge of rebuilding the company’s sales and profits, particularly in its key UK market.

Online sales growth slowed in January as shoppers ‘returned to reality’
February 7, 2012 – 10:22 am | 3 Comments
Online sales growth slowed in January as shoppers ‘returned to reality’

Online sales grew by a more modest 11.3% in January after a December of fast growth, according to the latest BRC figures. The figures also showed that total UK like-for-like sales sales were down by 0.3% as consumers tightened their belts.

TUI online strategy ‘progressing well’ in the UK
February 7, 2012 – 9:58 am | One Comment
TUI online strategy ‘progressing well’ in the UK

TUI today reported rising online sales in its key UK market as it updated the markets on progress since the end of its third quarter. But overall UK sales were down by 10% in January compared to the same time last year.

UK delivery becoming more flexible: study
February 6, 2012 – 5:38 pm | Comments Off
UK delivery becoming more flexible: study

UK retailers are making their delivery services more flexible, an annual report from MICROS UK found. But there’s still room for improvements that could help retailers gain a competitive advantage, says report sponsor MetaPack

UK supermarket websites test almost half users
February 3, 2012 – 10:23 am | Comments Off
UK supermarket websites test almost half users

Supermarkets’ websites are testing their users, according to the latest e-Performance Observatory from usability specialist YUSEO. Only 51% of those set a series of tasks to achieve on six supermarkets’ websites were successful, while users said they were less likely to use all of the supermarkets after completing the tasks.

IRX 2012: PREVIEW: Interview with John Sollars, managing director, Stinkyink
February 3, 2012 – 10:00 am | Comments Off
IRX 2012: PREVIEW: Interview with John Sollars, managing director, Stinkyink

In our latest preview of one of our major events of the year, Internet Retailing Expo (IRX 2012), we have an interview with serial entrepreneur John Sollars, who will be speaking at the Fast Track Conference on March 21, the first day of the free-to-attend two-day event. Now managing director of Stinkyinkshop.com, he shared with us some of the lessons he’s learned from his experiences.

Profits down at Amazon despite soaring sales
February 1, 2012 – 12:24 pm | Comments Off
Profits down at Amazon despite soaring sales

Amazon.com, owner of the UK’s largest online trader, amazon.co.uk, reported growing sales but a 58% fall in profits as it upped spending on technology and infrastructure. The company said the Kindle e-reader was its biggest seller in both the US and Europe.

Argos appoints new managing director
February 1, 2012 – 10:38 am | Comments Off
Argos appoints new managing director

Multichannel veteran John Walden is the new appointment at Argos. Walden, who was previously responsible for areas including ecommerce and catalogue sales at US retailers including Sears and Best Buy, is faced with the task of turning around falling sales at the leading UK multichannel retailer.