IRC 2016 INTERVIEW Neil Sansom, CEO, Woolovers, on Multichannel Integration – Enhancing Customer Experience, Fulfillment and Delivery

Ahead of this year’s InternetRetailing Conference 2016, we’re previewing some of the key events of the conference, profiling the conference streams and interviewing speakers. This week we speak to Neil Sansom, CEO at Woolovers. Internet Retailing: What are the one or two biggest challenges that you see in ensuring that (more…)

Intershop’s Axel Köhler and Gerrit Enthoven on the importance of order management

InternetRetailing Summit Europe.

InternetRetailing spoke to Axel Köhler and Gerrit Enthoven of Intershop at the recent InternetRetailing Europe Summit. Under discussion was the importance of order management within the ecommerce platform. InternetRetailing: What do shoppers now expect of the omnichannel customer experience? Axel Köhler, COO, Intershop: Shoppers expect the same user experience across (more…)