PEAK 2017 Top500 retailers from Dixons Carphone to Pets at Home and N Brown Group on their Christmas performance

Top500 retailers from Dixons Carphone to N Brown Group reported their Christmas trading updates this week. Here’s what they had to say about their performance – and their multichannel strategies. Dixons Carphone: international sales strengthen Dixons Carphone, owner of Currys PC World, Leading retail brands in IRUK Top500 research, said (more…)

Holland & Barrett appoints new managing director as it focuses on digital transformation strategy

Holland and Barrett

Holland & Barrett  has appointed Steve Carson to the newly-created position of managing director as it focuses on digital transformation strategy. Carson was previously director of retail and customer operation at Sainsbury’s Argos where he was responsible for 840 stores with 30,000 staff and a turnover of £4.5bn. Before Sainsbury’s Argos, (more…)

How Urban Outfitter, Tommy Hilfiger and Disney are adopting artificial intelligence to develop a new kind of customer experience

artificial intelligence

Leading retailers such as Urban Outfitters , Tommy Hilfiger and Disney are harnessing the value of AI to create a new type of customer experience. Urban Outfitters is using Google’s  Cloud AutoML Vision to improve the customer journey and to automate the product attribution process, while Disney is using it to (more…)