IRC 2017 INTERVIEW Philip Driver of Canon Europe on planning for international expansion

Ahead of this year’s InternetRetailing Conference (IRC 2017) we’re previewing the event through features and interviews with key speakers. This week we hear from Philip Driver, head of ecommerce, EMEA, at Canon Europe. InternetRetailing: At IRC 2017 you’ll be speaking on a panel on developing digital ability to structure and (more…)

GUEST COMMENT Digital transformation is key to retail success: three tips to make it work for you

2017 is the year of digital transformation for the retail business. You only need to look as far as your local supermarket, which is likely to have replaced regular tills with self-service checkouts, to see the impact digitisation is having on everyday businesses. It’s no surprise that digital transformation has (more…)

IRC 2017 INTERVIEW Kieron Smith of Blackwell’s on building loyalty

Ahead of this year’s InternetRetailing Conference (IRC 2017) we’re previewing the event through features and interviews with key speakers. This week we hear from Kieron Smith, digital director at bookseller Blackwell’s. InternetRetailing: You’re speaking at IRC 2017 on building loyalty and retention through effective consumer analysis. In your experience, do (more…)