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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Articles in Products and Services

Checkout by Amazon launches in the UK
March 30, 2011 – 12:31 pm | 21 Comments
Checkout by Amazon launches in the UK

Retailers can now offer their customers another payment option, with the launch of Checkout by Amazon. Amazon says the service makes it ‘extraordinarily simple’ for its customers to pay elsewhere.

Breville adds reviews and ratings to the mix
March 28, 2011 – 5:46 pm | Comments Off
Breville adds reviews and ratings to the mix

Breville has adopted Reevoo technology as it looks to help consumers make decisions about which product to buy – and where to buy it.

ASOS.com adds personal recommendation to the mix
March 23, 2011 – 10:38 am | 4 Comments
ASOS.com adds personal recommendation to the mix

ASOS has added personal recommendation technology from Fredhopper to its website. Cross and upselling is expected to increase as a result.

Halfords sees 300% rise in customer interaction thanks to new technology
March 21, 2011 – 4:03 pm | 5 Comments
Halfords sees 300% rise in customer interaction thanks to new technology

Halfords is a launch customer for the new 10CMS Commerce Content Management system, to be unveiled at this week’s Internet Retailing Expo. The company says customer interaction with promotional content has risen by 300% since it started using 10CMS technology.

WHSmith renews contract with online payments provider
March 18, 2011 – 4:30 pm | Comments Off
WHSmith renews contract with online payments provider

WHSmith has renewed its online payments contract for the next three years. Paypoint.net was first appointed in the run up to Christmas 2007, when the retailer relaunched its ecommerce site.

N Brown’s new ‘midlife’ brand Fabrici to target web-savvy women
March 14, 2011 – 7:00 pm | 3 Comments
N Brown’s new ‘midlife’ brand Fabrici to target web-savvy women

N Brown, the web and catalogue clothing specialist is launching a new brand called Fabrici, catering for 50+ women who enjoy shopping on the web. The new brand has a size range of 12-32 and will be available online at www.fabrici.com and via catalogues from Monday 21 March.
Fabrici is being launched following a study conducted by N Brown which identified a new group of potential customers not currently catered for by the current portfolio of brands

Online pet goods group JustShops goes social to improve trust
March 7, 2011 – 3:39 pm | 7 Comments
Online pet goods group JustShops goes social to improve trust

JustShops, a collection of specialist e-commerce pet stores, is to add social commerce to all its online stores, using the Reevoo ratings and reviews solution. JustShops runs 11 specialist web sites, which provide pet owners with a wide range of pet products. Sites include www.justdogbeds.org, www.justrabbithutches.co.uk, www.JustGuineaPigHutches.co.uk and www.ukparrotcages.co.uk. The company is investing in social commerce in the form of product reviews and feedback in order to build greater trust, improve on-site conversion and make its sites more interactive and engaging so pet-owner keep returning.

Guest Comment: Customised product – when merchandising meets social media
March 3, 2011 – 3:47 pm | 2 Comments
Guest Comment: Customised product – when merchandising meets social media

The growth in online shopping coupled with developments in technology is changing the way retailers can reach new audiences and further develop the connection they have with long standing brand advocates. Phillip Rooke CMO of Spreadshirt explains how print-on-demand technology can help retailers of all sizes offer their full inventory of designs and content and connect it with quality clothing their customers will love to wear.

Net-a-porter’s menswear site Mr Porter goes live
February 24, 2011 – 9:26 am | Comments Off
Net-a-porter’s menswear site Mr Porter goes live

Mr Porter, the designer menswear site from Net-a-porter Group, went live this week offering over 60 brands including Ralph Lauren, Burberry, Paul Smith and Gucci. The site makes its debut for the spring/summer 2011 season, and marks exactly a decade since Net-a-porter.com was launched by former journalist Natalie Massenet.

Weighty investment in Waitrose.com will deliver ‘personal touch’ and seamless service
February 22, 2011 – 12:36 pm | 5 Comments
Weighty investment in Waitrose.com will deliver ‘personal touch’ and seamless service

Waitrose has announced the launch of a new ecommerce platform, costing more than £10m, as its online grocery service, formerly known as Waitrose Direct, becomes Waitrose.com next month. The investment will equip the retailer for rapid expansion in ecommerce sales over the next decade, in particular taking on Ocado in the London area. The new Waitrose website is on the Day (CQ5) platform, and has been designed by digital agency Grand Union.

E-reader market taking off with Kindle proving king of the UK ebook world this Christmas
February 14, 2011 – 5:12 pm | One Comment
E-reader market taking off with Kindle proving king of the UK ebook world this Christmas

The demand for ebook downloads has leapt since Christmas when a vast number of people received iPads and ebook readers – largely Kindles and Sony Readers – as gifts. Over the festive period 7% of British adults received a dedicated e-reader, bringing the total number of adults with e-readers to around 6.5m, or 13% of the adult population, according to a new survey by Book Marketing Limited.

Fashion innovator Net-a-Porter tries on the latest T-commerce sales techniques
February 11, 2011 – 7:44 am | Comments Off
Fashion innovator Net-a-Porter tries on the latest T-commerce sales techniques

The luxury fashion etailer has launched Net-a-Porter TV on its website with the functionality for customers to click-through and buy while watching fashion programming. The retailer is hoping to drive sales and generate a loyal global following through web-enabled TVs.

Fashion start-up Medwinds predicts £5m UK sales over next two years
February 8, 2011 – 2:28 pm | Comments Off
Fashion start-up Medwinds predicts £5m UK sales over next two years

Medwinds plans to sell high quality, casual women’s and menswear to the 25-45 age group, but keep prices down by delivering direct from their Spanish warehouse

Asda Direct pushes UK’s cheapest e-book reader
February 8, 2011 – 2:00 pm | 2 Comments
Asda Direct pushes UK’s cheapest e-book reader

Asda has begun selling the View Quest Mediabox 5in Media Tablet on its website for just £52

Contemporary art sells online, confirm enthused VIP Art Fair organisers
February 8, 2011 – 11:36 am | Comments Off
Contemporary art sells online, confirm enthused VIP Art Fair organisers

Enthusiasm for the VIP Art Fair is being taken as confirmation that the world is very much ready for online art sales

Dairy Crest sees rise in internet-to-doorstep sales
February 4, 2011 – 11:15 am | One Comment
Dairy Crest sees rise in internet-to-doorstep sales

Dairy food company Dairy Crest says its innovative ecommerce doorstep delivery service milk&more is gaining new customers. Weekly sales generated by the service are now close to £1m.

New technology aims to help retailers stay price competitive
February 3, 2011 – 8:45 am | Comments Off
New technology aims to help retailers stay price competitive

New technology that aims to help retailers make sure their prices are competitive in the market has been launched. PriceOptimizer.com says its solution provides an answer to the time-consuming task of monitoring prices.

Facebook Deals – adding the ‘what’ to the where and who
February 1, 2011 – 8:48 am | 5 Comments
Facebook Deals – adding the ‘what’ to the where and who

Facebook Deals has launched in the UK, following a release in the US in October 2010. Internet Retailing was invited to the launch event and Ian Jindal gives his thoughts on the news and its importance to retailers

New women’s designer fashion site launches
January 31, 2011 – 9:24 am | One Comment
New women’s designer fashion site launches

New ecommerce site The Clothes Parlour is launching, offering what founder Joan Lilley describes as day-to-night designer fashion at prices that are not ‘faint-inducing’. Screen Pages has designed and developed the ecommerce site.

New Bazaarvoice technology helps retailers make the most of their user-generated content
January 31, 2011 – 9:15 am | One Comment
New Bazaarvoice technology helps retailers make the most of their user-generated content

White goods retailer DRL is among the first customers for new technology from Bazaarvoice that lets search engines index user-generated content.