Dunelm hires multichannel veteran to CEO role as it looks to ‘accelerate digital plans’

Dunelm pic

Dunelm today announced its next chief executive would be a multichannel veteran capable of helping it to achieve its digital ambitions of becoming the UK’s “best multichannel homewares business”. John Browett, whose experience includes stints as chief executive of Tesco.com, of Dixons Retail, and of Monsoon, joins the homeware retailer’s (more…)

Majestic Wine’s new chief executive sets out priorities including ‘more fun’ shopping experience and personalised service

Rowan Gormley, Naked Wines

Majestic Wine’s new chief executive today set out priorities for the business that include resizing the store estate in the light of online sales, making the shopping experience “simpler, easier and more fun,” while building sales growth through personalised service. Rowan Gormley (pictured), who joined Majestic 10 weeks ago when (more…)

Sainsbury’s says it will continue to invest in multichannel in the search for growth; Iceland Foods reports on first year online

Sainsbury's Bakery colleague

Sainsbury’s today said it would continue to invest in online, multichannel and convenience as it looks for future growth. The supermarket reported falling first-quarter sales, with total sales excluding fuel down by 0.6% in the 12 weeks to June 6, compared to the same time last year. Like-for-like sales, which (more…)

Marks & Spencer online sales fall 2% in a year after customers took time to warm to its new website

M&S marks spencer multichannel

Marks & Spencer today said online sales had fallen 2% in a year that saw it launch its in-house developed platform and in which its new Castle Donington distribution centre experienced disruption. The retailer, ranked Elite in Internet Retailing’s IRUK 500 research, today admitted that the new site, though technically (more…)