Marks & Spencer online sales fall 2% in a year after customers took time to warm to its new website

M&S marks spencer multichannel

Marks & Spencer today said online sales had fallen 2% in a year that saw it launch its in-house developed platform and in which its new Castle Donington distribution centre experienced disruption. The retailer, ranked Elite in Internet Retailing’s IRUK 500 research, today admitted that the new site, though technically (more…)

N Brown Group reports falling profits after ‘disruptive’ year of digital modernisation

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Simply Be, Jacamo and Figleaves-owner the N Brown Group today reported flat sales and falling profits following a “more disruptive than anticipated” year of modernisation towards a digital-first mindset. The home shopping company reported group revenues of £818.0m in the year to February 28, slightly down from the £818.9m reported (more…)