Sainsbury’s strategy to serve customers in the channel of their choice pays off, but food deflation proves a drag on overall sales

Sainsbury's Bakery colleague

Sainsbury’s says its focus on serving customers in the way that they want to buy is lifting online and convenience sales. Second quarter growth in online sales was relatively muted at 7% as competitors ran promotions to acquire new customers, but convenience store sales rose by 17%. The growth came (more…)

Moss Bross ecommerce sales double as customers start to see it as a ‘modern multichannel retailer’


Moss Bros today said its ecommerce sales doubled in its latest half-year following the relaunch of its online platform last year. Over the period, online transactions grew by 100% to account for 6.8% of total group revenue. Mobile traffic grew “strongly” to account for 9.1% of online sales. Meanwhile international (more…)

Morrisons works to catch up online as sales and profits dip; Ocado updates on its figures


Morrisons chief executive Dalton Philips today said the supermarket was working to get back on the front foot with “decisive action” including the development of online and convenience to meet “the challenges of structural change” in the industry. His comments came as Morrisons reported turnover down by 4.9% to £8.5bn (more…)

Thorntons reports 60.4% rise in profits as it transforms into a multichannel business

Thorntons pic

Thorntons today said it was succeeding in its strategy to transform itself into an international, multichannel, FMCG business, serving shoppers as their buying behaviour changes. Chairman Paul Wilkinson, speaking as the chocolate manufacturer and retailer unveiled a 60.4% rise in full-year profits, said it had completed the first three-year phase (more…)