Pureplay The Cotswold Company is set to grow on and offline as its new owners plan to expand via showrooms, online and through a wider product range. Investment firm True Capital has bought the online furniture retailer, via its acquisition of Blackbird Retail Holdings. True Capital will continue to work (more…)
Holland & Barrett has taken its omnichannel strategy a step forward with the launch of in-store ordering across its store estate. The high-street health and wellbeing retailer, a Top50 retailer in IRUK Top500 research, has rolled out the service across its 700-plus UK stores after trialling it in 22 Holland (more…)
Moss Bros today said that retail ecommerce sales grew by 7.7%, and total ecommerce sales by 9% in the first half of its financial year, following investment in its hire and retail websites. The company said more visitors opted to buy, spending more when they did so, and that online (more…)
Sainsbury’s has moved quickly to capitalise on its acquisition of Argos , and says 30 Argos digital stores will be open in its supermarkets by Christmas 2016. That’s double the 15 that are already open. It is also using the expertise behind those stores, which feature screens where shoppers can (more…)
Boohoo.com today reported 40% growth in turnover and pre-tax profits up by 129% and said it would continue to invest in marketing and the customer experience. The fast fashion retailer, a Top100 company in IRUK Top500 research, reported revenue of £127m in the six months to August 31, 40% up (more…)
Months after the demise of the BHS chain of high street stores, the brand is to stage a online comeback. BHS.com starts trading on Thursday under the ownership of The Al Mana Group. It created BHS International (UK) Ltd when it bought BHS.com, the BHS brand and the international franchise (more…)
The Hut Group has added two specialist nutrition websites as it continues to expand its health and beauty retail business. The two sites, IdealShape and IdealFit, have come with the acquisition of Ideal, a weight management and sports nutrition retailer founded in the US in 2003. Thirteen years on, it (more…)
Incoming Bonmarché chief executive Helen Connolly this week gave her first clues as to how she plans to develop the value clothing brand’s approach to multichannel trading. Connolly said the brand was going in the right direction but that she aimed to improve the execution of its strategy. “I was (more…)
Zara owner Inditex now sells online to 39 markets after expanding ecomemrce to 11 new countries during the first half of its financial year. All of the group’s brands, which also include Massimo Dutti, Pull & Bear and Bershka, will start to sell in Turkey in October. At the same (more…)
B&Q and Screwfix owner the Kingfisher Group today said its transformation plan, which aims to unify the service and product ranges that its customers see across its businesses, had got off to a good start. The unified customer offer will be underpinned by a single digital platform and more efficient (more…)
More than a quarter of French Connection sales were made online in the first half of its financial year – with half of ecommerce sales coming via mobile devices. The fashion retailer said today that 26.5% of group retail revenue was generated online in the six months to July 31. That’s (more…)
The John Lewis Partnership this week said it would keep investing in omnichannel technology in both its Waitrose and John Lewis businesses as it continues its focus on the customer experience. The group said that it was committed to delivering an omnichannel strategy that aims to adapt as the way (more…)
Dunelm this week reported a 23.2% growth in home delivery sales – which are predominantly made online – in a year in which it developed a new website and emphasised a better customer experience across its sales channels. The fast growth helped to lift overall sales to £880.9m, up by (more…)
Next today said international growth and sales of third-party brands had helped its predominantly online Directory business to grow by 7.1% during the first half of its financial year. The fashion-to-homewares retailer, a Leading retailer in IRUK Top500 research, said full-price sales in the channel grew by 5.5%. Much of (more…)
Ocado chief executive Tim Steiner today said he was confident that the online grocer’s commitment to innovation, supported by its own in-house developed technology, meant it would continue to grow in a competitive market. Speaking as the retailer announced a double digit rise in sales in a trading statement, Steiner (more…)
Only 4% of consumers believe retailers know what they like when shopping via a particular channel, but this could be improved if retailers embraced a consistent and coherent omnichannel strategy, a survey by Omnico has found.
Some 54 % of shoppers think about returning an item before they have completed the purchase and many more would be persuaded to buy form both domestic and international retailers if there was a clear returns policy on show.
Naked Wines delivers the highest amount of engaging content to its customers across social platforms, according to new research. Berry Bros. & Rudd came second, followed by Virgin Wines in third place.
A new multichannel sofa brand launches today with an approach to selling sofas that it says is designed around the customer. The Lounge Co is launched by manufacturer Sofa Brands International, whose brands include Parker Knoll, G Plan and Duresta. It offers furniture buyers the ability to research and buy (more…)
Czech retailer Alza is targeting the UK market through a new website and online marketing campaigns. The retailer, which wins a place in IREU Top500 research, was founded in 1994 and is well-known in its Czech Republic domestic market. It has a range of more than 50,000 products, from PCs, (more…)