The relentless narrative for 2017 in the retail sector has been one of doom and gloom. This isn’t surprising when you think about the headlines that have been fuelling this feeling – well-known retailers such as Toys ‘R’ Us filing for bankruptcy, Brexit uncertainty looming, and reports that showed 14 (more…)
Danielle Pinnington is a founder, owner and managing director of Shoppercentric. One of the most striking trends over the last few years has been the emergence of a savvier shopper, with savviness extending beyond being able to root out a good bargain into a more thoughtful and considered shopper. Being savvy (more…)
Questions: 13 Time: 3-5 minutes Prize: iPad Pro Take part here Secondary markets are post-retail channels that provide outlets for unwanted goods so that they can be bought and sold. There have always been brand concerns when selling into secondary markets – how will customers perceive the sale; transparency about (more…)
While browsing on mobile apps online continue to be gaining a momentum, the rate of shopping cart abandonment on mobile are high – and it is all because of a phenomenon called ’emotional ambivalence.’
The latest InternetRetailing Magazine is available for you to read and download to your desktop, mobile or iPad. Our most recent issue has a focus on the retailer’s new store concept, mobile experiences and innovations around the world, what Brexit means for the retail industry, and the in-store digital experience. (more…)
By taking part in an InternetRetailing Media Services Ltd. Survey, you note and acknowledge that; The response you provide will be used in the production of a whitepaper/report, which itself will provide an overview of the industry attitude towards the set subject matter Your response is also entirely confidential, and (more…)
Most brand websites enjoy top placement in results for a Google search of their own name, suggests a new Top500 analysis of google.co.uk results for 50 of the largest UK brands. The analysed brands are both wholesalers of their labelled products and, through their retail operations, competitors with their wholesale (more…)
If you haven’t already, you can still register! InternetRetailing and eDelivery Expo is the UK’s biggest multichannel event which returns to Birmingham on the 5th and 6th April this week. Visitors attending the show will not only get a first-hand look latest research, innovations and technology but will also have the (more…)
We are currently undertaking research to determine whether it’s possible to deploy enterprise-grade systems that are sufficiently sophisticated for demanding operations, yet also fully responsive to the demands of commercial leadership. In short: how can we understand, plan, react and work at the speed expected by demanding digital customers? Customer-centricity (more…)
Shop Direct is to bring its retail and IT teams together as it focuses on improving and personalising the customer experience. The new structure will be led by Jon Rudoe, who joins the Shop Direct executive board as retail and technology director, reporting to chief executive Alex Baldock. Rudoe, currently (more…)
While international sales have always been a good way to expand an ecommerce or multichannel business, the subject has gained new impetus following the decision in the EU Referendum to leave the UK. In today’s InternetRetailing newsletter we report as retailers from Asos to Gear4music and Burberry all show an (more…)
There’s an international theme to today’s InternetRetailing newsletter, where we report both on a surge in international orders in June and the move by Czech retailer Alza to focus on the UK as a potential new market. It’s an interesting juxtaposition: shoppers seem to be buying from UK retailers because (more…)
More people in Europe are using their mobile devices to buy consumer goods than ever before, with clothing and electronics the most popular purchases.
According to new research from Visa, consumers across Europe are interested in using biometrics, such as fingerprints on mobile, when making a payment – especially when integrated with other security measures.
Retailers are under constant pressure to innovate in order to fulfil ever-changing consumer demands yet most believe that they are playing a catch-up game because they do not have adequate digital practices in place. This week’s Prepare Your Business for the Digital Future report by Forrester , commissioned by Salmon and Rackspace (more…)
New research has found that UK retailers are letting down their customers by not investing in a quality mobile app that complements the instore and website experience.
Multichannel retailers were disappointed with high street turn out but no-one could have been disappointed with the ecommerce uptick we witnessed yesterday. By now you’ve heard how big it was: Worldpay reported that shoppers spent twice as much before midday as they did in the same period last year and numerous retailers (more…)
This is the Black Saturday review, part of a series of posts that review the aggregate, daily performance of Top100 websites over the Black Friday weekend. We’re reviewing hourly load times and how many sites were unresponsive at some point.
Early risers are putting a similar load on Top100 sites as they experience during peak times on a normal day. The average time to full page load has eclipsed 5 seconds. Top100 Websites: The past 24 hours The Leaderboard
With Grey Thursday, Black Friday, Cyber Monday, Small Business Saturday and Christmas around the corner, many retailers are getting ready for the online shopping onslaught. Here Jess Stephens, Chief Marketing Officer at SmartFocus offers some top tips.