20th February Webinar with SLI Systems: If they can’t find it, they can’t buy it – Importance of site search for online retailers
Date: Wednesday 20th February 2013
Time: 11:00 – 12:00 (GMT)
Title: If they can’t find it, they can’t buy it – Importance of site search for online retailers – Lovehoney.co.uk
This webinar established why site search is important to an ecommerce business highlighting areas proven to enhance the user experience and improve conversions.
Matthew Curry [IRDX IMCU], Head of Ecommerce at Lovehoney [IRDX RHON], the largest online sex toy retailer in the UK, demonstrates how the successful implementation of SaaS based technology has allowed Lovehoney to optimise the site search user experience on their site and what the positive impacts have been for the business in terms of conversions, average order values and site usage.
Chris Edge, Head of Customer Success UK, shows you the best practices for using site search analytics and multivariate testing techniques to improve the user experience and turn browsers into buyers.
Matthew Curry, Head of Ecommerce, Lovehoney Group
Matt Curry has seen things you wouldn’t believe actually exist let alone are bought online, is not easily embarrassed and has worked in eCommerce for over 10 years. Previous to perverting the nation, he sold frozen food to the elderly. He’s a statistician by trade, a perfumer by fancy and a constant delight at parties. You can find him on Twitter @mattycurry
Chris Edge, Head of Customer Success UK, SLI Systems [IRDX VSLI]
Chris Edge has been with SLI for 3 years and heads up the Customer Success team for the UK market. He has implemented SLI’s SAAS Site Search solution to some of the UK’s leading online retailers including Next, B&Q, Harrods and the Aurora Fashions group. Prior to SLI he was head of Account Management at an end to end E-Commerce Agency and for 6 years was the lead Internet consultant for an International Research organisation.
Mentioned in this piece…
Chief Whip & Sexual Tastemaker at the UK’s biggest sex toy company @lovehoney. General go-to guy for sex toy statistics.
Founded in 2002, Lovehoney is now the largest online sex toy retailer in the UK and is growing rapidly internationally as a retailer, manufacturer and distributor. Our website and sex toy brands and known and loved …
SLI is the leading SaaS-based site search provider and trusted brand to the Internet Retailer Top 500 and Top 1000. Today, SLI Systems’ hosted search offerings serve more than 400 e-commerce, corporate Internet and other content-rich sites, including Wickes, Boden, B&Q, Lovehoney, Which? and others.