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Internet Retailing JumpStart events are short, sharp and focused briefings on key areas in online and Multichannel retailing. |
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23rd March 2011
Once your business is online it's visible to an international audience. Even without significant investment in international capability it's possible for international customers to order, pay and have goods shipped to them.
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David Jokinen, Optimal Payments |
Julian Wallis,
ogone |
Mark Eldridge, Spring Global Mail |
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Daniel Rajkumar, Web Translations |
Joe Doveton, OBAN
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Justin Lord, BT |
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23rd March 2011
We focus on engaging customers, but in an age of broadband, "I need it now" mobile access and growing intolerance with poor experience, we need to focus increasingly upon speed. Not just the apparent speed of our servers, of our response of our marketing, but rather the customer's perception of speed. In the JumpStart we'll take the customer's perspective and consider speed, responsiveness, agility... Being there for the customer, on time, every time.
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Matt Poepsel, Gomez |
Dominic Edmunds, SaleCycle |
Mark Craig, Advansys |
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 24th March 2011
Customers neither understand nor care about "channels": they identify with your brand and products and expect to be able to learn about, be inspired by and purchase at every touchpoint: online, in store, by phone, from print and mobile
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Garry lee, RedEye |
James Brooke, 10CMS |
Nick Gold, Emailvision |
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| Andrew Piscina, hybris software |
David L Lowey, Moxie |
Osric Powell, SLI Systems |
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