IR Research

The Internet Retailing research programme has been set up to investigate retailer’s views on the topics that are affecting the industry. This four-part research encompasses a comprehensive survey, the published report, a research seminar and an interactive webinar.

The first of our exciting new research programmes deals with the subject of returns and the challenges they present to retailers of every size.

InternetRetailing Research Report Return

If you would like to learn more about the IR research programme or participate in our retailer surveys, please drop us a line at