This year, for the first time, the majority of holiday shopping will be conducted online, according to Deloitte, with a good mobile experience helping to drive more sales than ever.
Amazon has added augmented reality features to its iOS app across Europe, allowing shoppers to view certain goods in place in their homes.
We stand at the beginning of the AI revolution – and first up against the wall is customer service. With Bank of Scotland rolling it out, Alex Klose, VP Marketing, IMImobile, explains how you can start to implement it.
A new disruptive platform scheduled for launch next year will, say its developers, give brands from the UK and around the world a new way to sell direct to their customers. The INS Ecosystem is being created with the intention of replacing retailers and wholesalers with a commerce platform built (more…)
The InternetRetailing Australia Top250, the newest report in our stable of objective retail performance analyses, will be released later this year. Drawing on years of experience in weighing performance in the European retail space, RetailX will produce the first ever retail performance index of Australian retailers. The IRAU Top250 Footprint (more…)
InternetRetailing’s Top500 is the definitive index of retail performance in the UK and the European Economic Area, with annual updates for both regions. Read the latest reports on the Europe Top500 and UK Top500 here. The tracking list The hardest part of the Top500 is getting companies onto our radar (more…)
Lego’s aim is to “deliver a consistently awesome Lego experience on every shopping mission”, in the words of Leif Bode Nielsen, head of omnichannel EMEA at the toy brick maker. That aim guided it through building its new shop.lego.com website, which launched in October. “We want to make sure shoppers (more…)
InternetRetailing Research brings you regular updates that name the IRUK Top100 websites that are managing peak traffic most effectively over the Black Friday weekend. Tracking This weekend InternetRetailing Research, in collaboration with our knowledge partner NCC Group [IRDX VNCC], is testing, on an hourly basis, the Top100 websites’ Speed Index (more…)
The first InternetRetailing Brand Index, published in association with SmartFocus, is now available to read online. In it InternetRetailing turns its attention to the phenomenon that is the brand at a time when brands are learning fast from ecommerce and multichannel retailers as to why they should sell direct to (more…)