InternetRetailing UK Top500 Retailers 2016

We are delighted to share the InternetRetailing UK Top500 (IRUK 500) retailers of 2016. On this page, you can view the best-performers in the Index, those in the Elite, Leading, and Top50 performance clusters.

Our expert Research Team and Editors have also written an extensive report that elaborates on the criteria used in ranking, and examples of best practice in each ‘dimension’ of retailcraft: Strategy and Innovation, The Customer, Operations and Logistics, Merchandising, Brand Engagement, and Mobile and Cross-channel.

Download the free report to see the full IRUK 500 and the leaders of each dimension. You can also view a list of the top 100 online-only (or ‘pureplay’) retailers here.

Elite

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Amazon [IRDX RAMZ]
Argos [IRDX RARG]
Boots [IRDX RBOO]
House of Fraser [IRDX RHOF]
John Lewis [IRDX RJLW]
Mothercare [IRDX RMOC]
Screwfix [IRDX RSCR]

 

Leading

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ASOS [IRDX RASO] Matalan [IRDX RMAT]
B&Q [IRDX RDIY] New Look [IRDX RNEW]
BHS [IRDX RBHS] Next [IRDX RNXT]
Clarks [IRDX RCUK] Office [IRDX ROFF]
Currys [IRDX RCUR] Sainsbury’s [IRDX RSBR]
Debenhams [IRDX RDEB] Superdrug [IRDX RSUD]
eBay [IRDX REBY] Tesco [IRDX RTSC]
Halfords [IRDX RHAL] Topshop [IRDX RTOP]
Homebase [IRDX RHMB] Waitrose [IRDX RWAI]
Marks & Spencer [IRDX RMAS] Wilko.com [IRDX RWIL]

 

Top 50

Apple Store [IRDX RAPL], Asda [IRDX RASD], Blacks Outdoor [IRDX RBLK], Carphone Warehouse [IRDX RCAR], Dorothy Perkins [IRDX RDOP], Evans [IRDX REVA], F&F [IRDX RFFT], H.Samuel [IRDX RHSA], Hobbs [IRDX RHOB], Holland & Barrett [IRDX RHOL], Maplin Electronics [IRDX RMAP], Miss Selfridge [IRDX RMIS], Monsoon[IRDX RMOS], PC World [IRDX RPCW], Pets at Home [IRDX RPAT], River Island [IRDX RIVR], Schuh [IRDX RSCH], SportsDirect.com [IRDX RSDI], Superdry [IRDX RSGR], Sainsbury’s [IRDX RSBR], TK Maxx [IRDX RTKM], Topman [IRDX RMAN], Wallis [IRDX RWAL], WHSmith [IRDX RWHS]

 

Mentioned in this piece…

Amazon

Amazon

IRDX: RAMZ

Amazon is a market-leading eTailer with global reach and a broad array of product types. (more…)

Argos

Argos

IRDX: RARG

Argos is a large multichannel home and general merchandise retailer. It is a pioneer in multichannel retail, having successfully pivoted its legacy operations into the eCommerce age. (more…)

Boots

Boots

IRDX: RBOO

Boots is a pharmacy chain and multichannel retailer with outlets on most high streets throughout the UK and Ireland. (more…)

House of Fraser

House of Fraser

IRDX: RHOF

House of Fraser is a UK-based multichannel department store and the third largest department store chain in the UK.
(more…)

John Lewis

John Lewis

IRDX: RJLW

John Lewis is a UK-based multichannel department store. (more…)

Mothercare

Mothercare

IRDX: RMOC

Mothercare is a retailer of products for mothers-to-be and general merchandise for babies and children up to the age of eight. (more…)

Screwfix

Screwfix

IRDX: RSCR

Screwfix is an in-store, direct and online retailer of trade tools, accessories and hardware products. (more…)

ASOS

ASOS

IRDX: RASO

ASOS is a global online fashion retailer offering both branded and own label product lines across womenswear, menswear, footwear, accessories, jewellery and cosmetics. (more…)

Matalan

Matalan

IRDX: RMAT

Matalan is a UK-based clothing and homeware retailer. The retailer trades from 5 million square feet in over 200 stores. Matalan offers a selection of homeware, ladies’, men’s and children’s clothing and footwear. (more…)

B&Q

B&Q

IRDX: RDIY

B&Q is the largest home improvement and garden centre retailer in the UK and Ireland. The company retails through hundreds of stores and its eCommerce site, diy.com. It is a wholly owned subsidiary of Kingfisher plc. (more…)

New Look

New Look

IRDX: RNEW

New Look is a UK-based multinational fashion retailer. (more…)

BHS

BHS

IRDX: RBHS

BHS is a British multichannel department store with over 150 branches throughout the United Kingdom in addition to its web store. BHS is part of the Arcadia Group. (more…)

Next

Next

IRDX: RNXT

Next is a British multinational clothing, footwear and home products retailer. (more…)

Clarks

Clarks

IRDX: RCUK

Clarks is a UK-based international footwear brand and retailer, active in over 35 countries. Clarks’ multichannel offering includes home delivery and click and collect. (more…)

Office Shoes

Office Shoes

IRDX: ROFF

Office Shoes is retails footwear under the brands Offspring, Poste and Poste Mistress, in addition to the eponymous brand. (more…)

Currys

Currys

IRDX: RCUR

Currys is a British electrical retailer operating in the UK and Ireland. Part of the Dixons Carphone company, it specialises in selling home electronics and household appliances. (more…)

Sainsbury’s

Sainsbury’s

IRDX: RSBR

Sainsbury’s is a British supermarket chain with a significant share of the UK market. (more…)

Debenhams

Debenhams

IRDX: RDEB

Debenhams is a multinational retailer operating under a department store format in the United Kingdom and Ireland with franchise stores in other countries. (more…)

Superdrug

Superdrug

IRDX: RSUD

Superdrug is a UK-based health and beauty retailer with 850 stores in the UK and Ireland. (more…)

eBay

eBay

IRDX: REBY

eBay is a multinational business-to-consumer and consumer-to-consumer marketplace. (more…)

Tesco

Tesco

IRDX: RTSC

Tesco is the largest British supermarket chain. Tesco has a comprehensive multichannel offering, including mobile and tablet websites, click-and-collect options and home delivery. (more…)

Halfords

Halfords

IRDX: RHAL

Halfords is a retailer of car parts, car enhancement, camping, touring and bicycles operating in the UK and Ireland. (more…)

Topshop

Topshop

IRDX: RTOP

Topshop is a British multinational retailer which specialises in fashion clothing, shoes, make-up and accessories. (more…)

Homebase

Homebase

IRDX: RHMB

Homebase is a British home improvement store and garden centre, with 342 stores across the United Kingdom and Republic of Ireland, serving around 60 million transactions a year, and a growing internet offering. (more…)

Waitrose

Waitrose

IRDX: RWAI

Waitrose forms the food retail division of Britain’s largest employee-owned retailer, the John Lewis Partnership. The company is the sixth-largest grocery retailer in the UK, with approximately 5% of the market. (more…)

Marks and Spencer

Marks and Spencer

IRDX: RMAS

Marks and Spencer is a major UK-based retail chain of large stores and convenience outlets for groceries and fashion. (more…)

Wilko

Wilko

IRDX: RWIL

Wilkinson is a British high-street chain with over 300 stores, selling primarily homewares and household goods. (more…)

Apple

Apple

IRDX: RAPL

Apple is a US-based multinational consumer electronics manufacturer that designs, develops, and sells mobile devices, computer software and personal computers. Apple retails through its eCommerce site, Apple.com, and through a global chain of stores. (more…)

ASDA

ASDA

IRDX: RASD

Asda is a British supermarket chain which retails food, clothing, general merchandise, toys and financial services. (more…)

Blacks

Blacks

IRDX: RBLK

Founded in 1985, Blacks has a multichannel presence in the UK, operating over 80 stores nationally and via blacks.co.uk. (more…)

Carphone Warehouse

Carphone Warehouse

IRDX: RCAR

Carphone Warehouse is a multichannel retailer of mobile phones and accessories with over 1,700 stores across Europe. The brand trades as Phone House outside Ireland and the United Kingdom and is part of the Dixons Carphone Group. (more…)

Dorothy Perkins

Dorothy Perkins

IRDX: RDOP

Dorothy Perkins is a women’s fashion retailer based in the United Kingdom. Primarily aimed at 25–35 year old women, the retailer sells both its own range of clothes and branded fashion goods. (more…)

Evans

Evans

IRDX: REVA

Focusing on the size 14-32 market, Evans can be found both online and in major retail centres. The company has over 300 stores around the UK selling plus-size clothing, lingerie, wide fitting shoes, swimwear and accessories. (more…)

F&F (Clothing at Tesco)

F&F (Clothing at Tesco)

IRDX: RFFT

F&F is an established market leader within the fashion world, more than just an appendage of Tesco. The brand boasts a sophisticated online offering and continued multichannel innovation. (more…)

H.Samuel

H.Samuel

IRDX: RHSA

The chain is part of the Signet Group who also own the Ernest Jones and Leslie Davis high-street jewellery stores in the UK. (more…)

Hobbs

Hobbs

IRDX: RHOB

Hobbs is a multichannel retailer selling women’s clothes, shoes, and accessories. (more…)

Holland & Barrett

Holland & Barrett

IRDX: RHOL

Holland & Barrett is a UK-based retailer of vitamins, minerals and herbal supplements. (more…)

Maplin Electronics

Maplin Electronics

IRDX: RMAP

Maplin Electronics is a retailer of electronic goods in the UK and Ireland. (more…)

Miss Selfridge

Miss Selfridge

IRDX: RMIS

Miss Selfridge is a nationwide UK high street fashion retail chain. (more…)

Moss Bros

Moss Bros

IRDX: RMOS

Moss Bros is one of the UK’s oldest menswear retailers, specialising in dress wear for formal occasions. Moss Bros has over 150 stores throughout the United Kingdom. (more…)

PC World

PC World

IRDX: RPCW

PC World is one of the United Kingdom’s largest retail chains of mass-market computers superstores. (more…)

Pets at Home

Pets at Home

IRDX: RPAT

Pets at Home is a British pet supplies retailer that operates 370 stores and an ecommerce site. (more…)

River Island

River Island

IRDX: RIVR

River Island is a high street fashion brand for women, men and children, which operates 350 stores across the UK, Ireland and internationally throughout Asia, the Middle East and Europe. (more…)

Schuh

Schuh

IRDX: RSCH

Schuh is a Scottish high street and internet branded footwear retailer, operating throughout the British Isles. (more…)

Sports Direct

Sports Direct

IRDX: RSDI

Sports Direct is a discount sportswear retailer. (more…)

Superdry

Superdry

IRDX: RSGR

Superdry is a UK fashion retailer offering branded clothing and accessories. It operates a multichannel business through a combination of Cult and Superdry standalone stores, Superdry concessions, ecommerce and its UK and international wholesale operations. (more…)

Sainsbury’s

Sainsbury’s

IRDX: RSBR

Sainsbury’s is a British supermarket chain with a significant share of the UK market. (more…)

T.K. Maxx

T.K. Maxx

IRDX: RTKM

T.K. Maxx sells apparel, shoes, toys, bath and beauty products, accessories and home products ranging from furniture to kitchen utensils. (more…)

Topman

Topman

IRDX: RMAN

Topman is the stand-alone fashion business counterpart of Topshop that caters exclusively to men’s clothing. (more…)

Wallis

Wallis

IRDX: RWAL

Wallis is a British retailer of women’s clothing that operates 134 stores and 126 concessions across the UK and Republic of Ireland. Wallis is part of the Arcadia Group. (more…)

WHSmith

WHSmith

IRDX: RWHS

WHSmith is a British retailer that operates a chain of high street, railway station, airport, hospital and service station shops selling books, stationery, magazines, newspapers and entertainment products. (more…)