Driving Forces: The trends that are redefining retail

Technology and consumer behaviours are evolving simultaneously and the result is that we have customers who are harder to win, easier to lose and more demanding on user experience. With so many new trends to consider, it can be hard for brands and retailers to remain focused on the wider picture.

This whitepaper takes a look at the emerging ideas that are having an effect on the ways that shoppers buy and retailers sell.

The trends that are redefining retail

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This whitepaper, produced by InternetRetailing in partnership with PFS, considers key retail trends and focuses on retail advancements that are steadily driving change in the industry forcing retailers to adapt their strategies to ensure they remain ahead of the curve.

The following trends will be explored:

  • The future customer
  • The shopper-centric experience
  • The new robotic age
  • The new retailers

Download the whitepaper