InternetRetailing Magazine – May 2014, Volume 8, Issue 4

In this issue of Internet Retailing, we take a look at how issues of location in terms of space and place is altering as the high street, shopping centres, consumers and retailers move towards an omnichannel reality. Robin Phillips, Director of Ecommerce at  Waitrose, speaks to Emma Herrod about the phenomenal growth of the grocer’s online business and the launch of its dedicated wine site. (more…)

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B2B Research Report – May 2014

B2B businesses are beginning to explore the possibilities of digitally enabled business. Increasingly, the B2B community is both employing techniques borrowed from the B2C sector, and finding new and innovative ways to use digital technologies leading to a profound effect on the supply chain including manufacturers, wholesalers and channel partners, logistics companies, retailers and, yes, customers and consumers of all stripes. What this means to the way we conduct business in the years ahead is as yet unclear, which is the principal reason why Internet Retailing’s latest research report focuses squarely on the B2B sector. (more…)

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Top 500 Report

UK Top 500 Footprint – March 2014

InternetRetailing is mapping the multichannel ecosystem – retailers, suppliers and people – starting with our Top500 retailer ‘Footprint’ and feature lounge at the InternetRetailing Expo and we want you to be involved. See the most recent IRUK reports by clicking the link below. (more…)

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Returns Research Report 2014

Returns Research Briefing – March 2014

How important is data and analytics to managing and improving the returns process? What role will third party collection points play in the future of returns? Why is efficient returns processing so vital and what can it contribute to the bottom line? How effective are reviews in preventing or reducing returns rates? This year we’ll be looking at how the returns landscape has developed, exploring current challenges and revealing best practice case studies. (more…)

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InternetRetailing Magazine – January 2014, Volume 8, Issue 2

In this issue of InternetRetailing magazine Kieran Shanahan, Multichannel Operations Director at Asda, speaks to Emma Herrod about web sales, the expansion of Click and Collect to locations away from stores and homes and how the company plans to increase its online turnover to £3bn over the next five years. Wilfried Beeck, CEO of ePages, shares some of the findings of the recent Next in Commerce research project that investigated trends for 2014 that will shake the industry. (more…)

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Procurement Guide 2013

Procurement Guide 2013

Running a successful multichannel business involves continuous investment in competitive solutions to get ahead of the game. As a retailer, the challenge of selecting technology, services and suppliers that are within budget and meet requirements can be both expensive and time consuming. With this in mind, we have developed The (more…)

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International Research Report

The complexities of international expansion used to make it a somewhat daunting prospect. Yet that has changed significantly and today it’s easier than ever to expand abroad and to realise the opportunities and benefits it offers. Download our free report to discover all you need to know about trading abroad. (more…)

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Ecommerce Platforms – September 2013

Welcome to this Internet Retailing special report, in which we take a holistic approach to selecting ecommerce platform technology. Choosing the right ecommerce technology takes time and energy: these are decisions that traders will be living with for years to come. And these are complex decisions too. It’s not just a simple matter of deciding on the ideal technology for the retailer, but on marrying the ideal with everyday realities, both technological and financial. (more…)

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Returns Research Report

Internet Retailing recently carried out a research and analysis programme to take a joined-up view of returned orders in multichannel – the problems, opportunities, commercial perspective and customer impact – as well as identify strategies to improve performance. (more…)

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IRET July Issue 2013

InternetRetailing – July 2013, Volume 7, Issue 5

July’s edition features Shivani Tejuja, Multi-channel Director at New Look, speaking about balancing daily trading with change and innovation, Emma Herrod’s snapshot of Social Brands 100’s findings on budget percentage assigned to social media initiatives, and Editor-in-Chief Ian Jindal’s view on the latest musings in the retail sector. (more…)

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Beyond Channels. Omnichannel – July 2013

With July’s issue comes the 2013 InternetRetailing special report, giving an up to date overview on the increasing expertise and importance of omnichannel retailing in practice. Throughout this report, we’ll be exploring the emerging best practice for omnichannel retail and we’ll be asking questions about how and why omnichannel works in practice, and how retailers of all sizes can best put it into action. We’ll be doing this through the prism of seven features, starting with experts’ opinions on what actions retailers should focus upon to deliver a seamless experience for omnichannel shopping customers. (more…)

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