Welcome to the fifth of our occasional series of Internet Retailing supplements. In this issue we’re mapping the fast-moving evolution of cross- channel retailing. It’s an evolution that’s taking place as customers, and therefore retailers, begin to raise their expectations of what 21st-century retail can do for them. (more…)
In March’s edition, features include our team of experts review Apple.com/uk, insight into retail in China, France, India, Vietnam, Indonesia and Mexico, Commentators look at ‘moblie’ and m-retailing at a number of angles and Emma Herrod talks to Liberty’s Guy Hipwell and Bob Jones of Havery Nichols about conveying the (more…)
Welcome to this fourth in our occasional series of Internet Retailing supplements. This time we’re looking at e-commerce platforms from all angles – from choosing the right one for your business, to using it to meet and surpass your customers’ expectations. There’s probably no decision more critical to any e-tailer than (more…)
January’s edition of Internet Retailing features Ian Jindal, IR’s Editor-In-Chief, ponders the current issues, IRPG reports the true value of Christmas 2009, our team of experts review asos.com and Emma Herrod talks to Jane Judd, Senior Manager, Customer Loyalty Team, at Zappos.com about how the US shoe retailers manage to (more…)
In this edition of Internet Retailing, features include insight into retail in Russia, the EU, Jordan and Australia, Emma Herrod talks to David Wei, CEO at Albaba.com about the company’s goals and trends in Chinese and global sourcing, our team of experts review johnlewis.com and commentators examine the economic climate (more…)
Welcome to the second in our occasional series of Internet Retailing supplements. This month we’re looking at the opportunities and challenges offered to those who trade online in Europe.
Selling over the internet to Europe would seem to offer enormous rewards – but as yet, cross-border online retail is a relatively untapped market. Throughout this supplement we’ll be asking why – as well as how retailers can tackle some of the many challenges that are involved in trading in a huge and often complex market. (more…)
In September’s issue, our team of expert’s reviews houseoffraser.com, Ian Jindal, IR’s Editor-In-Chief ponders the current issues, insights into the retail into the US and emerging markets and commentators examine the issues around Christmas peak and the strategies pureplay and multi-channel retailers can use to make sure a new customer (more…)
Welcome to the first of a series of Internet Retailing supplements. Each will explore key areas, big ideas and new developments in the fast-growing world of e-commerce. In this first supplement we take a good hard look at the multichannel retailer, assessing the opportunities and challenges that lie ahead for those (more…)
July’s edition of internet retailing features Argos reviewed by our team of experts, Ian Jindal, IR’s Editor-In-Chief ponders the current issues, Emma Herrod talks to Julie Hawkins, Head of E-Commerce at Borders UK and Commentators examine how to place the right product in front of the shopper at the best (more…)
In May’s edition, Calum Joyce, Director of Strategy, IMRWorld analyses the opportunity of ‘green’ on retail recovery, Emma Herrod talks to Managing Director Walter Blackwood, commentators examine the issues surrounding retail expansion and our team of experts review mydeco.com.
March’s edition of internet retailing features Amazon reviewed from four angles by are experts, Ian Jindal, IR’s Editor-In-Chief ponders on the question of conversation, commentators examine the increasing voice of the customer an Emma Herrod talks to CEO David Kelly about the companies relationships with retailers.
In the November 2008 edition of Internet Retailing, features are included such as retailing around the world, how Tealeaf survey shows etailers are still failing to deliver an acceptable level of customer experience and service. Also featured is Argos and how it celebrates its 35th anniversary and also how Emma (more…)