Top Suppliers Guide 2017-18: Customer Retention

Welcome to the Top Suppliers – Customer Retention Guide

Part of the InternetRetailing Top Suppliers Guide 2017/18

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As customers become driven not by brand or loyalty but by convenience, getting them to come back time and time again, and stay with you for the long-term means knowing your customers inside out.

Global retailers are increasing their investments in digital transformation with the goal of better understanding and connecting with their customers. By identifying traffic, understanding who your most valuable prospects are, marketing to your visitors as individuals, will allow you to leverage all of your insights.

This guide is designed for all retailers looking for latest solutions and dependable partners, to help you increase engagement and sales from existing customers.

Download the guide to discover:

  • An overview of current loyalty trends and practices
  • Future developments and what you should be looking out for
  • Ten issues to consider
  • Profiles and contact information of specialist suppliers
  • A Company Spotlight interview with Robert Massa, General Manager EMEA at BounceX
  • A case study with Samsonite, the world’s leading luggage brand

Download your guide