In this issue
The shorts that get you noticed. Analysis of the key announcements affecting internet retailing, in store and mobile.
Emma Herrod speaks to Christopher Mangham, IT Director at Russia’s leading consumer electronics retailer M.Video about systems, supply chain and omnichannel across multiple time zones and climates.
Christmas 2012 saw a 17.5% increase in online sales and Capgemini and IMRG predict online growth to continue in 2013 with an anticipated £87bn to be spent online over the year resulting in market growth of 12%.
One retailer, four angles. Our team of experts reviews Ikea.
Ian Jindal, IR’s Editor-in-Chief, ponders the challenges ahead for retailers.
Creating an overwhelming experience that reaches the customer’s heart and mind needs maximum control over every part of the value chain. Commentators investigate personalisation, experience retailing and aligning demand forecasting and supply chain systems.
INTERNET RETAILING IN STORE
While the multitude of channels is making the buying process more flexible for consumers it’s also making it more complex for retailers to manage both in store and as part of the wider high street environment. The latest Conlumino study examines changing customer behaviour while Emma Herrod looks at changing store portfolios.
The question of whether mobile holds the key to saving the high street is discussed along with why it will take more than vision.
Insight into retail in France, the USA, China and global mobile advertising.
NOW & NEXT
Catch up with learnings from recent IR events and diarise upcoming webinars, Jumpstarts, round tables, exhibitions and conferences.