InternetRetailing Magazine – September 2017

In this issue of InternetRetailing we examine omnichannel, the journey retailers are taking, the different approaches and how digital is impacting on various areas within a business. We review how becoming an omnichannel operation can affect each of the following: financials, inventory impact, and also mobile. Emma Herrod caught up with Alex Alexander, CIO of Yoox Net-a-Porter Group who discusses their business/platform growth and the new London Tech Hub.
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InternetRetailing Magazine – July 2017

In this issue, we look at House of Fraser and hear from Chief Customer Officer, David Walmsley. Reviewing how the business is undergoing a major transformation to redefine their customer and create a new company vision. Our mobile editor Paul Skeldon and retail editor Emma Herrod investigate the mobile Christmas shopping experience examining how personalisation can help during the busy peak trading period. Working with our sister publication eDelivery we review how ecommerce and omnichannel retailing are altering the supply chain. Featuring an interview with Paul Dunne Supply Chain Director at Boots. (more…)

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InternetRetailing Magazine May 2017 – Issue 64 (IRM64)

In this issue, we look into revelations by global retail CEOs that most retailers are continuing to struggle with omnichannel profitability, into Maplin’s new store concept and why it’s developing the digital business from the store out, and into whether Brexit can be planned for: what will the triggering of Article 50 mean for retailers, and are they ready for the tumult to come? (more…)

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InternetRetailing Magazine March 2017 – Issue 63 (IRM63)

In our March issue, we focus on the customer and the importance of delivering exceptional service. We take a look at the latest key announcements affecting internet retailing. Hear from Ocado’s general managers Matt Soane and James Donkin who share insight into how Ocado has developed as a grocery retailer of two halves. Looking at m-commerce, Zalando’s VP Customer Experience Nuzhat Naweed, examines where mobile will take the fashion industry. (more…)

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InternetRetailing Magazine – November 2016 – Issue 61 (IRM61)

In our November issue, we’re in festive spirits as Christmas is around the corner, so what does this mean for retail? During 2016, mobile has reached a tipping point as transactions on mobile devices have passed desktop. We take a four-way look at mobile, analysing what are the new areas of mobile to consider and master. Whilst looking at key retailers, reviewing announcements, affecting internet retailing both in-store and on mobile. Hear from our IR Conference Keynote speakers including, Urban Outfitters, Halfords and Air B&B to discover how new horizons in international mobile and marketplaces are providing new opportunities for retail growth. (more…)

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InternetRetailing Magazine: September 2016

In our September issue, we’re excited to introduce Mothercare’s new website in their next steps to becoming the leading global retailer for parents and young children. Emma Herrod spoke to the company’s Global Brand and Marketing Director, Gary Kibble, about how the launch fits in with its omnichannel and turnaround plans. We also showcase Superdrug in our retail review case study, analysing their entire eco-system of the website, mobile, the use of digital in-store and their overall strategy. If you haven’t already subscribed, sign up here for our weekly newsletters and once published, you will also receive each digital issue straight to your inbox. (more…)

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InternetRetailing Magazine – July 2016 – Issue 59 (IRM59)

The latest InternetRetailing Magazine is available for you to read and download to your desktop, mobile or iPad. Our most recent issue has a particular focus on ‘peak trading’ across the entire eco-system of in-store, online and mobile. We caught up with Robin Phillips, Director of Omnichannel at Boots to find out about the company’s omnichannel transformation and the latest developments for customers and staff. Insight from around the world – post-Brexit, highlighting the challenges and opportunities UK-based internet retailers now face. Report from recruitment consultancy Green Park and the World Retail Congress suggesting four out of ten CEO’s wouldn’t be qualified for the job if they were to reapply.
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InternetRetailing Magazine – March 2016 – Issue 57 (IRM57)

Our March issue investigates how retailers are bending every aspect of the organisation, processes and technology to connect with the customer – not just for a transaction, but repeatedly and at scale over a ‘lifetime’. Hear from industry experts including our InternetRetailing editors, James Matthew, Ocado’s managing director and Micheal Ross, Co Founder and Chief Scientist at DynamicAction. (more…)

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July 2014 Front Cover M&S

InternetRetailing Magazine – July 2014, Volume 8, Issue 5

In this issue Kyle McGinn, Head of Digital Labs at Marks & Spencer, speaks to Emma Herrod about innovation in retail, what’s driving it and how to connect it with customers. Steve Baggi, Co-Founder & Director, Green Park Interim & Executive Search, puts the question of digital literacy at Board level under the spotlight and shares findings from the ‘Refreshing the Board for the Digital Era’ study. (more…)

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InternetRetailing Magazine – May 2014, Volume 8, Issue 4

In this issue of Internet Retailing, we take a look at how issues of location in terms of space and place is altering as the high street, shopping centres, consumers and retailers move towards an omnichannel reality. Robin Phillips, Director of Ecommerce at  Waitrose, speaks to Emma Herrod about the phenomenal growth of the grocer’s online business and the launch of its dedicated wine site. (more…)

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