July’s edition features Shivani Tejuja, Multi-channel Director at New Look, speaking about balancing daily trading with change and innovation, Emma Herrod’s snapshot of Social Brands 100’s findings on budget percentage assigned to social media initiatives, and Editor-in-Chief Ian Jindal’s view on the latest musings in the retail sector. (more…)
May’s issue includes Emma Herrod speaking about China’s largest search engine Baidu and investigating the rise of ecommerce in China as well as the opportunities for UK e-retail, a closer look at CyberSource’s 2013 UK eCommerce Fraud Report, a four angle review of retailer Oasis, and Editor-in-Chief Ian Jindal’s view (more…)
This feature of Internet Retailing includes creating an overwhelming experience that reaches the customer’s heart and mind needs maximum control over every part of the value chain, analysis of the key announcements affecting internet retailing, in store and mobile and our team of experts view Ikea.
Includes Emma Herrod speaks to Adam Steward, Marketing Director, Rakuten’s Play.com, about its new Marketplace and the firm’s strategy for growth, High Street shops are still responsible for the lion’s share of retail sales but there are clear signs that their role is shifting and what does the future hold (more…)
In September edition of Internet Retailing, Emma Herrod speaks to Ulric Jerome, Executive Director of Pixmania, Multichannel shoppers are giving high street retailers cause for optimism – especially in Southall, Harrow and Wimbledon and Ian Jindal ponders the current issues.
In May’s edition of Internet Retailing, Emma Herrod speaks to Simon Forster, Head of Online Trading at Debenhams, Waitrose’s is reviewed by our team of experts and in an industry where the ability to deliver the promise is considered a compliment, exceeding expectations is a point of differentiation.
January’s edition features Sir Terry Leahy, CEO at Tesco, answering Ian Jindal’s questions about the role of digital within multichannel, a closer look at IMRG-Capgemini’s report on the full value of Christmas 2011 online, and commentators’ view on innovations, statistics and future trends of internet and cross-channel retailing.
November’s issue includes Emma Herrod speaking to Facebook about connecting everything and investigating what companies are doing to make shoppers trust retailers’ messages again, a closer look at FACT-Finder’s key findings on online retailers’ across-border sales, and commentators sharing insight on the challenges of the cross-channel experience.
September’s edition features Ulric Jerome, Executive Director of Pixmania, speaking about international trading and the strategic agreement with Carrefour, a closer look at Experian’s analysis on multichannel shopping, and commentators sharing insight on the challenges of international expansion and cross-border trading.
July’s issue includes Jon Asbury, Channel Development Manager at Halfords, speaking about systems integration, cross-channel growth and mobile achievements, Econsultancy’s findings on companies’ investments in ecommerce technology, and commentators’ opinions on ecommerce induced changes within customer/retailer/supplier relationships.
May’s issue features Simon Forster, Head of Online Trading at Debenhams, speaking about growth drivers in the retailer’s Direct business, a closer look at Adobe Scene7’s global survey on customer experience and commentators’ opinions on eye tracking, website standardisation and logistics’ role in the customer experience.
March’s issue includes Clare Gilmartin, VP European Marketplaces, speaking about eBay’s development from an auction site to today’s mass –market platform, a closer look at Snow Valley’s 2011 Online Retail Delivery Report, commentators’ opinions on the environmental impact of ecommerce and a preview of IR Expo’s workshops and exhibitors.
Includes Martha Lane Fox speaks to Emma Herrod about trends in the UK retail in 2011, our team of experts review Marks and Spencer’s, Ian Jindal, IR’s Editor-in-Chief ponders the current issues and commentators look at the trends for the coming year within the delivery area.
Features include Emma Herrod speaks to eCommerce Director David Walmsley about business transformation, store refurbishment and replatforming ecommerce for a cross-channel future, Ian Jindal IR’s Editor-in-Chief ponders the current issues and our team of experts review gap.eu.
In Septembers edition, features include our team of experts reviewing Sainsburys.com, Emma Herrod speaks to Andrea O’Donnell Commercial Director, John Lewis, about merging channels and the advantages of partnership, Ian Jindal, IR’s Editor-in-Chief ponders current issues and retailers investment in It remains stagnant and ecommerce leads investment priorities.
Features Ian Jindal IR’s Editor-in-Chief, ponders on current issues, our team of experts review Selfridges.com, commentators look beyond customer research to the behaviour and attitudinal insights and how these can impact service offering and the latest news, opinions and analysis od the channel in everyone’s pocket.
May’s edition features the latest report from eDigitalResearch finds that the resource and investment traditional brands put into customer contact continues to pay back, Emma Herrod talks to First Tuesday co-founder Julie Meyer about what the industry has learnt over the past decade, insight into retail in China, USA, Germany (more…)