InternetRetailing – July 2010, Volume 4, Issue 5

Features Ian Jindal IR’s Editor-in-Chief, ponders on current issues, our team of experts review Selfridges.com, commentators look beyond customer research to the behaviour and attitudinal insights and how these can impact service offering and the latest news, opinions and analysis od the channel in everyone’s pocket.

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InternetRetailing – March 2009, Volume 3, Issue 3

March’s edition of internet retailing features Amazon reviewed from four angles by are experts, Ian Jindal, IR’s Editor-In-Chief ponders on the question of conversation, commentators examine the increasing voice of the customer an Emma Herrod talks to CEO David Kelly about the companies relationships with retailers.

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