InternetRetailing – May 2011, Volume 5, Issue 4

May’s issue features Simon Forster, Head of Online Trading at Debenhams, speaking about growth drivers in the retailer’s Direct business, a closer look at Adobe Scene7’s global survey on customer experience and commentators’ opinions on eye tracking, website standardisation and logistics’ role in the customer experience.

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Internet Retailing March Issue

InternetRetailing – March 2011, Volume 5, Issue 3

March’s issue includes Clare Gilmartin, VP European Marketplaces, speaking about eBay’s  development from an auction site to today’s mass –market platform, a closer look at Snow Valley’s 2011 Online Retail Delivery Report, commentators’ opinions on the environmental impact of ecommerce and a preview of IR Expo’s workshops and exhibitors.

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InternetRetailing – September 2010, Volume 4, Issue 6

In Septembers edition, features include our team of experts reviewing Sainsburys.com, Emma Herrod speaks to Andrea O’Donnell Commercial Director, John Lewis, about merging channels and the advantages of partnership, Ian Jindal, IR’s Editor-in-Chief ponders current issues and retailers investment in It remains stagnant and ecommerce leads investment priorities.

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InternetRetailing – July 2010, Volume 4, Issue 5

Features Ian Jindal IR’s Editor-in-Chief, ponders on current issues, our team of experts review Selfridges.com, commentators look beyond customer research to the behaviour and attitudinal insights and how these can impact service offering and the latest news, opinions and analysis od the channel in everyone’s pocket.

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InternetRetailing – March 2009, Volume 3, Issue 3

March’s edition of internet retailing features Amazon reviewed from four angles by are experts, Ian Jindal, IR’s Editor-In-Chief ponders on the question of conversation, commentators examine the increasing voice of the customer an Emma Herrod talks to CEO David Kelly about the companies relationships with retailers.

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