We’re focused on the intangible, as strategy and innovation take centre stage in this latest IRUK Top500 Performance Dimension Report. How do we best measure the value of a good idea, especially when that idea may deliver returns far greater than expected, while also helping to change the way people (more…)
Strong merchandising lies at the heart of great retail. For it’s by communicating the products – what they are, what they do, and what they look like – that retailers most successfully sell. That is the job of the ecommerce website, but it’s one that’s fast becoming more sophisticated as (more…)
When retailers build businesses around their customers’ wants and needs, traders find that new priorities begin to emerge. It becomes important to find out both what customers expect, and how customers behave when they shop. Thinking about consumers in this way means that traders start to meet expectations of speed (more…)
IT’S A TRICKY balance, but one that leading retailers are achieving. It’s between giving customers the fulfilment choices they want and demand, while ensuring that service is delivered at a profit. Customers are learning fast, from the traders at the forefront of retail logistics, just how accurate and effective delivery, (more…)
Click the button below to download the Footprint report in pdf, including the names of 650 shortlisted retailers, or use the links on the side to navigate through this issue.
InternetRetailing’s European Top500 shortlist is only available in the pdf and print versions. (more…)
InternetRetailing is mapping the multichannel ecosystem – retailers, suppliers and people – starting with our Top500 retailer ‘Footprint’ and feature lounge at the InternetRetailing Expo and we want you to be involved. See the most recent IRUK reports by clicking the link below. (more…)