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Editorials, opinion, analysis, guest writers, industry comment and more
Editorials, opinion, analysis, guest writers, industry comment and more…
Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie
Sainsbury’s today said its online grocery sales were approaching £1bn a year, and continue to grow by 20% a year, proving the success of its multichannel strategy.
The update came as the supermarket reported a 4.5% …
Morrisons this week said its multichannel ambitions were developing according to plan. The supermarket said it remained in discussions with online-only grocer Ocado as it prepares to launch its own online food ordering service …
Marks & Spencer this week proclaimed a transformation of its supply chain operations as it looks to a future of international multichannel retailing.
Alan Stewart, chief finance officer at M&S , was speaking as the retailer …
by Phil McGriskin
Business secretary Vince Cable recently placed retail at the forefront of the government’s plans, stating that it “has an important role to play” in developing the UK’s multichannel, export-led growth. Speaking at Retail …
In today’s Internet Retailing newsletter we have the latest from Sainsbury’s, now close to turning over £1bn a year from online grocery orders, from Morrisons, which reported a dip in first quarter sales this week …
Ecommerce sales grew during April, with many retailers reporting that sizeable proportions of their online transactions came via mobile commerce, the British Retail Consortium said today.
Internet sales during the month rose by 8.3%, slightly …
Commentators have broadly welcomed the new consumer rights bill proposed in today’s Queen’s Speech, which is set to update customer rights in the light of online retailing.
The Consumer Bill of Rights, outlined in today’s …
Next today reported a 2.2% boost to sales, thanks once again to its growing internet business.
The fashion retailer said that a 1.9% fall in retail sales was counteracted by an 8.9% rise in the internet-led …
Traders at this year’s Real Food Festival, which took place at London’s Southbank Centre over the May bank holiday weekend, were able to take card payments via mobile phone without having to invest in any …
Iceland Foods has returned to online shopping, trialling a service that enables customers to place orders worth £25 or more up to 10pm for free next-day delivery.
The frozen food specialist is trialling the service at …
Selfridges is launching a Click&Collect service this week, with what it says is one of the earliest collection times on offer in the UK.
The launch comes ahead of a planned global expansion of Selfridges‘ ecommerce …
There’s still time to win one of 10 free tickets to this year’s Internet Retailing Awards.
Judges of the event say they will still take into consideration nominations received today and tomorrow. Everyone who puts forward …
Early figures detected a fall in overall UK consumer spending in April – but a rise in online spending.
Visa Europe’s UK Expenditure Index, based on spending on Visa debit, credit and prepaid cards which account …
Three-quarters (74%) of UK consumers say a good delivery experience encourages them to shop again with a retailer, according to a new study.
The fifth annual IMRG UK Consumer Home Delivery Review also found more than …
Buyagift is introducing a new behavioural email strategy as it looks to boost online conversion.
The gift experience etailer, which turned over more than £30m in the UK last year, is to target online visitors …
In today’s Internet Retailing newsletter, we bring news of retail stalwarts expanding their multichannel capabilities in an expansion that seems to acknowledge just how necessary these services now are to the modern retailer. Thus we …
More than half of Argos’ sales are now multichannel, its parent company said today. Announcing its full-year results, the Home Retail Group said 51% of total sales now involved the internet alongside other sales channels. …
UK online retailers will send out more than two billion parcels a year by 2017, new figures suggest.
A new study from etail trade association IMRG and Manhattan Associates suggests that the total number of parcel …
by David Vogel
Websites are big business for the UK’s service-led economy, but a slow website can fast become a major liability. There’s a blinding amount of science behind internet buying, but essentially once a consumer …
Consumers are more likely to trust a high street shop or an online retailer above one selling through a social networking site, a study suggests. But early signs show that attitudes may be changing.
For while …
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